Lifescan SureStep Pro Operator's Manual page 94

Troubleshooting
ERROR
Error 4 The bedside unit
Temperature detected a
Range temperature
problem.
If you cannot resolve a problem, call LifeScan Healthcare Professional Line:
82
POSSIBLE
CAUSE
1.Repeat test with new test
2.If you continue to get any
3.Contact LifeScan for help.
1 800 524-7226 (USA)
1 888 353-0800 (Canada)
SOLUTION
strip. Make sure bedside
unit and test strip are at
room temperature.
• Do not apply heat or
cold to unit (operating
temperature is 18°–30°C).
error message, obtain a
laboratory result, and
• Compare color of test
strip confirmation dot to
Color Chart on test strip
bottle to see if glucose
level is very high or very
low.
• Take appropriate steps
to monitor patient and
provide medical care while
awaiting laboratory result.