Lifescan SureStep Pro Operator's Manual page 101

Bedside unit professional blood glucose management system
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MESSAGE
No Room for
Bedside unit
New Test
memory full.
Data
No Room for
There are five new
New Test
(non-validated)
Strip Lot
test strip lots in
bedside unit list.
Phone Line
1. Workstation
Busy at
modem phone
Workstation
line being used
by fax machine.
2. Faulty telephone
line.
QC Due for
Unit will be in QC
Bedside Unit
lockout if required
in Less than
QC not performed
Two Hours
within 2 hours.
QC Due:
QC overdue or QC
QC Missed or
test failed.
Failed
Reagent Lot
Reagent (solution)
Expired
lot expired.
Remove Strip
Not enough
appears after
sample on test
you insert
strip or test strip
test strip.
inserted too
quickly.
If you cannot resolve a problem, call LifeScan Healthcare Professional Line:
POSSIBLE
CAUSE
Transfer data to free memory
space.
Transfer data and validate
new test strip lots.
1.Workstation modem's
2.Have phone line inspected.
Perform required QC tests
within 2 hours.
Successfully perform all
required QC tests.
Enter and use new reagent
lot. Discard any remaining
expired reagent.
Remove test strip. Check
confirmation dot. If white
patches or streaks appear, not
enough blood was applied for
an accurate result. Repeat test
with new test strip.
When "Insert Strip" appears,
firmly and more slowly insert
test strip until it stops.
1 800 524-7226 (USA)
1 888 353-0800 (Canada)
SOLUTION
phone line must be a
dedicated line. Do not
share line with a fax
machine.
89

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