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KVH Industries TracVision G8 Owner's Manual

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A Guide to TracVision
G8
®
owner's
manual
• Guide to Operation

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   Summary of Contents for KVH Industries TracVision G8

  • Page 1

    A Guide to TracVision ® owner’s manual • Guide to Operation • Guide to Technical Information...

  • Page 2

    Notes Press any button to return. ** If GPS is providing valid position data to the antenna, manual entry of latitude/longitude is not available.

  • Page 3

    Owner’s Manual This manual provides detailed instructions on the proper operation, installation, configuration, troubleshooting, and maintenance of the KVH TracVision G8 system. For operation instructions, refer to the Guide to Operation. For installation, configuration, troubleshooting, and maintenance instructions, refer to the Guide to Technical Information.

  • Page 4

    ® ® TracVision , TracNet™, and KVH are trademarks of KVH Industries, Inc. ® (Digital Video Broadcasting) is a registered trademark of the DVB Project. ® DIRECTV is an official trademark of DIRECTV, Inc., a unit of GM Hughes Electronics. ™...

  • Page 5: Table Of Contents

    System Components ......17 Materials Provided with the TracVision G8 ... .18 Installation .

  • Page 6: Table Of Contents

    Preventive Maintenance ......93 TracVision G8 Field Replaceable Units ....94 Accessing Antenna Components Through the Hatch .

  • Page 7

    Appendices ........125 System Specifications ......127 MCU Flush Mount Panel Template .

  • Page 8

    Guide to Operation This guide explains everything you need to know to operate your TracVision G8 system. For detailed installation, configuration, troubleshooting, and maintenance information, please refer to the to Technical Information. Contents System Overview ........3 Receiving Satellite Signals .

  • Page 9: System Overview

    System Overview A complete satellite TV system, illustrated in Figure 1, includes the TracVision G8 antenna unit connected to the Master Control Unit (MCU), an IRD (satellite TV receiver), and a television set. TracVision G8 Antenna 9-36 VDC 120 Watts...

  • Page 10

    TracVision G8. The MCU can accept any power input between 9 and 36 volts DC; its power supply provides power to the antenna and galvanically isolates the TracVision G8 system.

  • Page 11: Receiving Satellite Signals

    Receiving Satellite Signals For TracVision G8 to receive satellite TV signals, the antenna must have a clear line of sight to the satellite. If you only receive intermittent signals or the antenna cannot find the satellite, check around your vessel for any objects that could be blocking the signal, such as other vessels, trees, buildings, other onboard equipment, etc.

  • Page 12: Turning On The System

    Turning On the System The TracVision G8 system is easy to use. Antenna unit initialization and satellite acquisition are completely automatic. To use the TracVision G8 system, follow the steps below.

  • Page 13: Changing Channels And Switching To The Second Satellite

    Changing Channels and Switching to the Second Satellite TracVision G8 can have a pair of satellites installed, either one of which can be the active satellite selection. There are several methods of selecting whether your TracVision G8 will track Satellite A or Satellite B based upon your location, type of install, IRD, and selected satellite service.

  • Page 14: Watching Television

    Track Installed Satellite A Watching Television TracVision G8 is designed to operate as efficiently and as reliably as possible both when your vessel is in motion and at rest. Cable Unwrap The antenna can rotate a full 720° before reaching the end of its cable.

  • Page 15: Internet Access

    (or enters Search mode to find the satellite). Internet Access Your TracVision G8 can receive high-speed Internet data when used in conjunction with KVH’s TracNet 2.0 Mobile High-speed Internet System. With TracNet 2.0, you get broadband Internet access on the move via satellite downloads and a wireless return path.

  • Page 16: Using The Mcu Interface

    Table 1 Commonly Used Menu Functions Using the MCU Interface All TracVision G8 operations are controlled and monitored using the MCU. An LCD display shows configuration data and three soft keys enable you to perform basic menu-driven tasks. LCD Display...

  • Page 17: Introduction

    Guide to Technical Information This guide explains how to install, troubleshoot, and maintain the TracVision G8 system. For complete operation instructions, please refer to the Guide to Operation Contents Introduction ......... .13 Installation .

  • Page 18: System Components, System Overview

    System Components ....... . .17 Materials Provided with the TracVision G8 ....18...

  • Page 19

    System Overview A complete satellite TV system, illustrated in Figure 1-1, includes the TracVision G8 antenna unit connected to the Master Control Unit (MCU), an IRD (satellite TV receiver), and a television set. A desktop or laptop computer is used to conduct diagnostics.

  • Page 20

    Your TracVision G8 includes a pre-programmed satellite library of North American, European, and Latin American satellite services. When configuring the TracVision G8, you may choose a pair of satellites from the library to be active in the system and with your IRD.

  • Page 21: System Components

    TracVision G8. The MCU can accept any power input between 9 and 36 volts DC; its power supply provides power to the antenna and galvanically isolates the TracVision G8 system.

  • Page 22: Installation

    For a list of items supplied in the kitpack, see Table 2-3 on page 22. Materials Provided with the TracVision G8 Table 1-3 lists the components and materials in the TracVision G8 shipping carton. Component Antenna unit Master control unit (MCU) Installation kitpack Data/power cable, 100 ft.

  • Page 23: Planning The Installation, Mounting The Tracvision Antenna, Connecting The Ird(s), Wiring The Mcu

    2 – Installation This section explains how to install, configure, and test the TracVision G8 system. Follow the simple procedures in this section sequentially to ensure a safe and effective installation. Contents Planning the Installation .......21 Mounting the TracVision Antenna .

  • Page 24: Planning The Installation

    TracVision G8 system. Installers should have experience installing electronic equipment on a vessel. Materials and Equipment Required for Installation Before you begin installing the TracVision G8 system, you need to verify that you have all of the following tools and materials: • Electric drill and ⁄...

  • Page 25

    TracVision G8 Owner’s Manual - Guide to Technical Information Table 2-2 Recommended MCU-to-Ship’s Power Cable Specifications Table 2-3 Kitpack Contents • Power cable to connect the MCU to ship’s power (Table 2-2 provides proper gauge and length specifications for a 12V supply. The system will not work if the MCU receives less than 9V).

  • Page 26

    Choosing Component Locations When determining component locations, first keep in mind accessibility and cable lengths between units. For example, since the data/power cable is 100 ft (30 m) long, the MCU must be located within 100 ft (30 m) of the antenna. The major considerations in locating the TracVision components are described below.

  • Page 27

    TracVision G8 Owner’s Manual - Guide to Technical Information • The mounting surface should be flat and strong enough to carry the complete assembly (85 lbs/ 38.6 kg). To prevent warpage to the antenna baseplate, make sure that the mounting surface is rigid so that it cannot flex when the vessel vibrates.

  • Page 28

    38.86" (987 mm) 17" (432 mm) 35" ( 889 mm) 12" 4x .50" (305 mm) (4x 13 mm) Choosing the Best Location for the MCU • The MCU should be mounted in a dry location, allowing enough room at the back for connecting system cables.

  • Page 29

    TracVision G8 Owner’s Manual - Guide to Technical Information Figure 2-3 Antenna Mounting Holes Layout A full-size template of the baseplate mounting holes has been provided at the back of this manual. Mounting the TracVision Antenna 1. Make sure that you have chosen a suitable mounting location based upon the guidelines in “Choosing the Best Location for the TracVision...

  • Page 30

    6. Remove the eight screws securing the radome to the baseplate. Carefully lift the radome straight up until clear of the antenna assembly and set it aside in a safe place. If you bring the radome topside, secure it with a lanyard to prevent it from falling overboard. 7.

  • Page 31

    TracVision G8 Owner’s Manual - Guide to Technical Information Figure 2-6 Location of Baseplate Connectors Figure 2-7 Baseplate Connectors Figure 2-8 Data/power Cable Connectors Figure 2-9 Connecting the Data/Power Cable Be sure to properly align the data/power cable with the baseplate connector before tightening.

  • Page 32

    12. Using a ⁄ " wrench, connect the RF cable(s) from belowdecks to the baseplate. If you connect more than one RF cable, label both ends of each RF cable to match its antenna baseplate connector (RF1, RF2, RF3, or RF4). Figure 2-10 shows an RF cable connected to the RF1 connector.

  • Page 33

    TracVision G8 Owner’s Manual - Guide to Technical Information Figure 2-12 Bolting the Antenna Unit to the Deck (Side View) 16. At each of the four baseplate mounting holes, place an M10 lock washer and flat washer on an M10 bolt and insert the bolt into the hole from below, as shown in Figure 2-12.

  • Page 34

    Connecting the IRD(s) Connecting the RF Cable(s) Each RF cable must be an RG-11 (75 ohms) cable fitted with F-type connectors. The RF cables should already be connected to the antenna baseplate (see Step 12 of TracVision Antenna,” on page 29).

  • Page 35

    TracVision G8 Owner’s Manual - Guide to Technical Information Figure 2-13 Single Multiswitch Installation (North American and Latin American Systems) The use of an active multiswitch will interfere with the 22 KHz tone sent ™ by DIRECTV DSS Plus IRDs to the antenna.

  • Page 36

    Multiple Multiswitch Installation If you need to connect more than four IRDs to the TracVision antenna, you may carry out a multiple multiswitch installation, as shown in Figure 2-14. DC Power DC In RHCP VHF/UHF LHCP +13v +18v Multiswitch Out 1 Out 2 Out 3 Out 4...

  • Page 37

    TracVision G8 Owner’s Manual - Guide to Technical Information Figure 2-15 Multiswitch Installation (European Systems) Option 3 - Connecting Three or More IRDs (European Systems) Because the European system comes with a quad-output LNB, all four RF outputs from the TracVision antenna can be connected to individual IRDs.

  • Page 38: Wiring The Mcu

    Connecting the IRD Ground Wire A grounding wire has been provided to connect your IRD to a suitable ground. Attach the grounding wire to any suitable screw on the rear panel of the IRD with a good contact with the IRD chassis.

  • Page 39

    Do NOT reapply power until all system wiring is completed. The TracVision G8 system requires an 9-36 VDC power input. Since it does not have a dedicated power control (ON/OFF switch), a quick-tripping circuit breaker or fuse should be installed between vessel power and the MCU.

  • Page 40

    2. Find the power plug provided in the kitpack and insert your vessel power wires into the plug’s (+) and (-) terminals (see Figure 2-18). If you’ve routed an IRD ground wire to the MCU (as recommended in Connecting the IRD Ground Wire on page 35), insert the wire into the plug’s...

  • Page 41: Mounting The Mcu

    TracVision G8 Owner’s Manual - Guide to Technical Information Figure 2-20 Mounting the MCU with Velcro Attachments Mounting the MCU Mount the MCU using either of the following options: Option 1 - Velcro Fastening on a Horizontal Surface Option 2 - Flush-mounting The following sections describe how to mount the sensor for both of these options.

  • Page 42

    Option 2 - Flush-mounting 1. Choose a location based upon the guidelines in “Choosing the Best Location for the MCU” on page 25. 2. A template has been provided in page 129 as a guide to mark and cut the proper hole for the flush mount bracket.

  • Page 43

    Please refer to the user manual that accompanied your IRD for activation instructions. Programming European IRDs Before the TracVision G8 system can be used in Europe, the IRD must be programmed to receive signals from the selected DVB satellite services. Programming is conducted using menu selections displayed on the TV screen.

  • Page 44

    Programming DSS Plus IRDs If you are using multiple DSS Plus IRDs and intend to shift from one satellite to another, only one of the IRDs can be configured as a two-satellite receiver. All other IRDs must be configured as one- satellite receivers.

  • Page 45

    Assembly Required) Installing Satellites Using the MCU The TracVision G8 can track a variety of DVB-compatible and DSS (DIRECTV) satellites. The system contains a preprogrammed library of North American, European, and Latin American satellites. It also has two open slots that you may use to program two additional satellites of your choice.

  • Page 46

    Installing Your Selected Satellites To install your selected satellites as Satellite A and Satellite B, follow the steps below. Apply power to the MCU. 2. Following the startup sequence, press the center button to bring up the “Install Satellite?” screen. Install Satellite? Enter Next...

  • Page 47

    TracVision G8 Owner’s Manual - Guide to Technical Information Figure 2-23 Install Satellite Pair Process Install Satellite? Enter Next Return Proceed to "Restarting the Antenna" Install A <SAT NAME> Next Cancel Selecting NEXT will cycle the display through all available satellites.

  • Page 48

    Programming User-defined Satellites The TracVision G8 satellite library has the capacity for two user- defined satellites in case you want to track a satellite that is not currently preprogrammed in the library. User-defined satellites can only be configured via the MCU’s maintenance port. To...

  • Page 49

    TracVision G8 Owner’s Manual - Guide to Technical Information Figure 2-24 MCU Maintenance Port Connecting a PC to the MCU Maintenance Port To program your user-defined satellites into the TracVision G8 satellite library, you need to connect a PC to the MCU’s maintenance port.

  • Page 50

    Entering User-defined Satellite Data To configure your user-defined satellites, follow the steps below. 1. Using your PC’s terminal emulation program, enter the SATCONFIG parser command as follows: Command: SATCONFIG,USERX,YYY,Z,D,L<cr> (<cr> indicates a carriage return/ENTER key) Where: X = 1 or 2 (satellite alternative) YYY = longitude (0-180) Z = E (East) or W (West) D = decoding type (0 = test, 1 = DSS-A,...

  • Page 51

    TracVision G8 Owner’s Manual - Guide to Technical Information Table 2-9 Satellite Transponder Default Data 4. Repeat Step 3 for each of the following transponder categories: • vertical high • horizontal high • right TracVision G8 requires that the data fields for all transponder categories be provided.

  • Page 52

    1. Type HALT<cr> to put the antenna in Idle mode. 2. Enter the SATINSTALL follows: Command: SATINSTALL,<sat_a_name><sat_b_name><cr> Where: <sat_a_name> = the name of your choice for Satellite A (for example: USER1) <sat_b_name> = the name of your choice for Satellite B (for example: USER2) If you only want to install and track one satellite, enter NONE...

  • Page 53

    TracVision G8 Owner’s Manual - Guide to Technical Information Table 2-10 Sample Satellite Configuration Data (North America) An Example of Configuring a User-defined Satellite (N. America) The following is an example of configuring the fictional YOURSAT 101 as the USER1 configured satellite. Prior to...

  • Page 54

    An Example of Configuring a User-defined Satellite (Europe) The following is an example of configuring the fictional YOURSAT 101 as the USER1 configured satellite. Prior to configuring this satellite or any others, be certain to get the most up-to-date information from one of the sources previously discussed.

  • Page 55: Checking Out The System

    Figure 2-25 MCU Maintenance Port Checking Out the System Now that you’ve installed the TracVision G8, you need to verify that the system functions properly. Check the system startup routine to ensure that the system is operating within normal parameters.

  • Page 56

    TracVision G8 during startup and operation. Be certain to fill out and submit the warranty card to KVH to ensure that your TracVision G8 is fully covered under the 2-year parts and 1-year labor warranty.

  • Page 57: Changing Geographic Location

    Changing Geographic Location If you move to a different geographic area, you will need to modify your TracVision G8 system to receive satellite TV signals in the new location. To begin receiving satellite signals in the new area, perform the following steps.

  • Page 58

    Install New Satellites When you move to a new area, the list of available satellites changes. If you’re moving to Europe, you will need to choose a new satellite pair from the list of available European satellites (see Table 2-6 on page 42).

  • Page 59: Startup And Self-test, Main Display And Accessing The Main Menu

    Interface This section explains how to use all of the MCU functions. You will use the MCU to operate, control, and monitor the TracVision G8. Contents Startup and Self-test ....... . .59 Main Display and Accessing the Main Menu .

  • Page 60

    Startup and Self-test To turn on the TracVision G8, follow the steps below. 1. Turn on the IRD and television. 2. Apply operating power to the MCU. 3. Wait while the system initializes and searches for the satellite. The MCU displays the following screens during system startup: KVH Industries, Inc.

  • Page 61: Guide To Technical Information

    TracVision G8 Owner’s Manual - Guide to Technical Information Figure 3-2 Main Display and Key Functions Main Display and Accessing the Main Menu As soon as the startup routine is completed, the LCD panel shows the main display, which shows which satellite the antenna is currently tracking.

  • Page 62: Installing Satellites, Restarting The Antenna, Operations Mode

    Main Menu Pressing the center key will cycle the main menu through the available functions as follows: Tracking <SAT NAME> SAT A Select Installed Satellite A Install Satellite? Proceed to Section 3.3, "Installing Satellites" Restart Antenna? Proceed to Section 3.4, "Restarting the Antenna"...

  • Page 63

    TracVision G8 Owner’s Manual - Guide to Technical Information Figure 3-4 Incorrect Response Error Message Figure 3-5 Non-responsive Antenna Error Message Antenna Error Messages At times, the MCU will display error messages alerting you to a specific problem (e.g., you have selected an invalid satellite pair).

  • Page 64: Installing Satellites

    Installing Satellites TracVision G8 permits two satellite services (Satellites A and B) to be installed simultaneously. There is also an option for NONE on Satellite B, permitting single satellite operation. Install Satellite? Enter Next Return Install A <SAT NAME> Next Cancel Install B <SAT NAME>...

  • Page 65

    TracVision G8 Owner’s Manual - Guide to Technical Information Table 3-1 Available Satellite Pairs - North America (North American LNB Required) DSS_101 DSS_119 Echo_61 Echo_110 Echo_119 Echo_148 Expressvu ExpressTV Table 3-2 Available Satellites - Europe (European LNB/Feed Tube Assembly Required)

  • Page 66: Restarting The Antenna, Operations Mode

    Restarting the Antenna To restart the antenna, use the Restart Antenna menu. The antenna will re-initialize and reacquire the satellite. Restart antenna? Next Return Antenna Restarted Operations Mode This sequence of menus allows a user to view system information, perform various antenna functions, access internal sensor functions, and set the display brightness.

  • Page 67

    TracVision G8 Owner’s Manual - Guide to Technical Information Figure 3-9 Antenna Status Mode Menu Sequence Get Antenna status? Enter Get system errors? Get Thres/sig level? Get State? Antenna Status Mode This sequence of menus allows a user to scan for system errors,...

  • Page 68

    Antenna Status Data Screens Figure 3-10 shows the information available through the Get Antenna Status mode. Get Antenna status? Enter Get system errors? (If errors detected) No errors detected Testing OK Test Types Azimuth Motor Elevation Motor Skew Motor Test <Test Type> Antenna Gyro Testing Failure Internal Sensor...

  • Page 69

    TracVision G8 Owner’s Manual - Guide to Technical Information Figure 3-11 Control Antenna Mode Menu Sequence Control antenna? Enter Man control antenna? Set instant on/off? select satellite? Configure satellite? Control Antenna Mode This sequence of menus allows a user to adjust the antenna’s...

  • Page 70

    Manually Controlling the Antenna In certain circumstances, you may need to control the azimuth, elevation, and tracking of the TracVision G8 antenna manually, using the process shown in Figure 3-12. Use the + and - keys to manually move the dish. Azimuth measurements are reported as relative to the bearing of the vessel’s bow.

  • Page 71

    TracVision G8 Owner’s Manual - Guide to Technical Information Figure 3-13 Restart Antenna Menu Figure 3-14 Sleep Mode Menu The factory default setting for Sleep Mode is ON. Figure 3-15 Instant On Mode Menu The factory default setting for Instant On Mode is OFF.

  • Page 72: Installing A New Satellite Pair

    Installing a New Satellite Pair TracVision G8 permits two satellite services (Satellites A and B) to be installed simultaneously. There is also an option for NONE on Satellite B, permitting single satellite operation. Install Satellite? Enter Next Return Install A <SAT NAME>...

  • Page 73

    TracVision G8 Owner’s Manual - Guide to Technical Information If GPS is providing valid position data to the antenna, manual entry of latitude/longitude is not available. Figure 3-17 Set Latitude/Longitude If the latitude and/or longitude entered is not valid for the installed...

  • Page 74

    Selecting Active Satellite After installing the active pair of satellites, use the Select Satellite menu to choose which of the installed satellites will be active. Select Satellite? Enter Sat Name A corresponds to the first satellite selected Select <SAT NAME A> during the Install Satellite process.

  • Page 75

    TracVision G8 Owner’s Manual - Guide to Technical Information Do NOT use this function unless directed by KVH Technical Support or a KVH-authorized technician. Improper data selection may affect the system’s operation. Updating Satellite Frequency Data If the antenna is unable to find a satellite, the satellite’s frequency data may have changed.

  • Page 76

    Sat frequency Scan? Next Return Symbol Rate: XXXXX Enter Set FEC Code: X/X Enter Scan frequencies Please Wait Update frequency? Updating frequency Please wait Restart antenna? Restart Antenna System 54-0198 Proceed to "Configuring Satellite Settings" Use the -/+ keys to select each number.

  • Page 77

    TracVision G8 Owner’s Manual - Guide to Technical Information North American satellites have two polarizations: • Left-hand Circular (LHC) • Right-hand Circular (RHC) European satellites have four polarizations: • Horizontal High (HH) • Horizontal Low (HL) • Vertical High (VH) •...

  • Page 78

    Configure satellite? Configure satellite Configure A <SAT NAME>? Polarization: XXX Note 1 Enter Configure Frequency? Next Cancel Set Freq: XXXXX MHz Note 2 Enter Configure Symbol Rate? Next Cancel Set Symb Rate: XXXXX M/S Note 2 Enter 54-0198 Next Return Return to "Manually Controlling the Antenna Configure B <SAT NAME>?

  • Page 79

    TracVision G8 Owner’s Manual - Guide to Technical Information Figure 3-22 Control Compass Mode Menu Sequence Control Compass? Enter Set Autocal on/off? The factory default setting for Autocalibration is ON. Figure 3-23 Setting Autocalibration A well-calibrated sensor is crucial to system performance. If you shift,...

  • Page 80

    Viewing the Calibration Score The calibration score should be checked the first time you are underway after installing the TracVision G8 and whenever adjustments are made to vessel equipment that can affect the sensor’s accuracy. Get Cal Score? Next Return...

  • Page 81: Setting Display Brightness

    TracVision G8 Owner’s Manual - Guide to Technical Information Figure 3-26 Clearing the Calibration Figure 3-27 Setting Display Brightness Clearing the Calibration Clearing the calibration resets the system to the factory defaults. Clear COMPASS Cal? Next Return Clearing Cal Please wait...

  • Page 82: Troubleshooting Matrix, Operational Issues, Ird Troubleshooting, Antenna Gyro And Lnb Faults, Computer Diagnostics

    4 – Troubleshooting This section identifies basic trouble symptoms and lists their possible causes and solutions. Contents Troubleshooting Matrix .......83 Causes and Remedies for Common Operational Issues .

  • Page 83

    Troubleshooting Matrix The troubleshooting matrix shown in Table 4-1 identifies some trouble symptoms, their possible causes, and references to troubleshooting solutions. 1 = Anyone can do 2 = Electronics know-how recommended 3 = Dealer service recommended SYMPTOM Antenna non-functional Antenna not switching satellites via IRD Antenna not switching satellites via MCU No picture on TV set Certain channels do not work...

  • Page 84

    TracVision G8 Owner’s Manual - Guide to Technical Information Figure 4-1 MCU Fuse Causes and Remedies for Common Operational Issues There are a number of common issues that can affect the performance of the TracVision G8. The following sections address these issues and potential solutions.

  • Page 85

    The satellite configuration on European IRDs must match the satellite settings on the TracVision G8 system. • Satellite A on the TracVision G8 must be the same satellite as IRD Alternative 1 (or A, based on your IRD) and must be assigned the IRD DiSEqC 1 setting.

  • Page 86: Radar Interference

    Refer to Best Location for the TracVision Antenna” on page 23 that the TracVision G8 antenna unit is in the optimal location. Simply moving the vessel to clear an external obstruction will also restore signal quality.

  • Page 87: Ird Troubleshooting, Antenna Gyro And Lnb Faults

    Type of Multiswitch Used An active (not passive) multiswitch must always be used to connect the TracVision G8 system to multiple IRDs. Refer to Section 2.3, “Connecting the IRD(s),” on page 31 proper multiswitch/multiple IRD cabling. IRD Troubleshooting The IRD that was provided with your satellite television service may also be the cause of less-than-ideal operation.

  • Page 88: Computer Diagnostics

    TracVision G8 Owner’s Manual - Guide to Technical Information Figure 4-3 MCU Maintenance Port Computer Diagnostics TracVision G8 has been designed to provide diagnostic readouts viewed on a PC having an RS-232 serial communication port. If you are unable to isolate a system problem, set up for computer diagnostics as described below.

  • Page 89

    Maintenance Port Parser Commands TracVision G8 system parser commands are detailed in Appendix E on page 135. 54-0198 Troubleshooting...

  • Page 90: Warranty/service Information, Preventive Maintenance, Tracvision G8 Field Replaceable Units, Accessing Antenna Components Through The Hatch

    Preventive Maintenance .......93 TracVision G8 Field Replaceable Units ....94 Accessing Antenna Components Through the Hatch .

  • Page 91: Preventive Maintenance

    RMA number will be returned to you at your expense. Preventive Maintenance TracVision G8 requires minimal preventive maintenance. The following tasks are sufficient to maintain peak performance. Monthly • Wash the exterior of the radome and baseplate assembly with fresh water;...

  • Page 92: Troubleshooting

    TracVision G8 Owner’s Manual - Guide to Technical Information The serial number for your TracVision G8 will be required during any troubleshooting or service calls. You will find the serial number on the first page of this manual. (You can also find the serial number by using the MCU’s...

  • Page 93: Maintenance

    The antenna unit’s printed circuit boards (PCBs), gyros, LNB, motors, belts, and internal sensor may be removed and replaced on site using common hand tools. Other TracVision G8 service must be done by your authorized dealer/installer, distributor, or by KVH. Evidence of tampering or unauthorized repairs will void the warranty.

  • Page 94: Replacing The Pcb Module Fuse

    TracVision G8 Owner’s Manual - Guide to Technical Information Figure 5-3 Baseplate Access Hatch Figure 5-4 PCB Module Fuse Location Accessing Antenna Components Through the Hatch You can access all field replaceable units through the large hatch on the antenna baseplate. You do not need to remove the radome.

  • Page 95: Replacing The Main Pcb

    Replacing the Main PCB 1. With a PC connected to the MCU’s maintenance port, apply power to the antenna unit. 2. Record the serial number for later re-entry. 3. Disconnect power from the antenna unit and the IRD. The main PCB is protected within a metal enclosure that is fastened to the antenna frame.

  • Page 96

    TracVision G8 Owner’s Manual - Guide to Technical Information Figure 5-7 Main PCB Cover Figure 5-8 Main PCB Figure 5-9 PCB Module Connector Plate 7. Remove the six #6-32 screws and flat washers securing the main PCB cover to the PCB module.

  • Page 97

    11. Apply a drop of Loctite threadlocker to the screw ends of the six standoffs and secure the new PCB to the PCB module with the standoffs. 12. Reconnect the jack screws that you removed in Step 9, reconnect the three connectors that you removed in Step 8, and reinstall the PCB cover that you removed in Step 7.

  • Page 98: Replacing The Rf Pcb

    TracVision G8 Owner’s Manual - Guide to Technical Information Figure 5-11 PCB Module Connectors (Bottom View) Figure 5-12 PCB Module Connectors (Top View) 21. Calibrate the antenna gyros as explained in “Calibrating the Gyros” on page 22. Reinstall your selected satellites as explained in Section 2.7, “Installing Satellites Using the MCU,”...

  • Page 99

    5. Remove the four #6-32 screws and flat washers securing the RF PCB cover to the PCB module. Set aside the RF PCB cover. #6-32 Screws (x 4) 6. Disconnect the Molex connector from the RF PCB. Standoffs (x 4) 7.

  • Page 100

    TracVision G8 Owner’s Manual - Guide to Technical Information Figure 5-15 PCB Module Connectors 11. Reconnect the cables that you removed in Steps 2 and 3. Be sure to reconnect all cables in their proper positions. Figure 5-15 shows the proper connector assignments.

  • Page 101: Replacing The Internal Sensor

    Replacing the Internal Sensor 1. Disconnect the sensor cable from the internal sensor assembly. Internal Sensor 2. Using a ⁄ " nut driver/socket, remove the four #10-32 self-locking nuts and flat washers securing the internal sensor assembly to the sensor bracket. Remove the old internal sensor.

  • Page 102: Replacing The Azimuth Fog

    TracVision G8 Owner’s Manual - Guide to Technical Information Figure 5-18 Azimuth FOG (Patented) Replacing the Azimuth FOG 1. Disconnect the gyro cable from the fiber optic gyro (FOG). #6-32 Screws (x 4) Frame 2. Remove the four #6-32 screws and flat washers securing the FOG to the antenna frame.

  • Page 103

    Calibrating the Gyros To calibrate the azimuth, elevation, and roll gyros, follow the steps below. 1. With a PC connected to the MCU’s maintenance port, apply power to the antenna unit. 2. Type HALT<cr > (<cr> indicates a carriage return/ENTER key) while the system is performing the limit switch initialization routine.

  • Page 104: Replacing The Elevation Gyro

    TracVision G8 Owner’s Manual - Guide to Technical Information Figure 5-21 Elevation Gyro 5.10 Replacing the Elevation Gyro 1. Disconnect the gyro cable from the in-line connector. M2.5 Screws (x 2) Reflector 2. Remove the two M2.5 screws securing the gyro to the LNB/feed tube assembly.

  • Page 105: Replacing The Roll Gyro

    5.11 Replacing the Roll Gyro 1. Disconnect the gyro cable from the in-line connector. Gyro Mounting Plate #4-40 Screws (x 4) Module Gyro Cable Connector 2. Remove the four #4-40 screws and flat washers securing the gyro mounting plate to the PCB module.

  • Page 106: Replacing The Azimuth Motor

    TracVision G8 Owner’s Manual - Guide to Technical Information Figure 5-23 Azimuth Motor Cable Figure 5-24 Azimuth Motor (Shield Removed) 5.12 Replacing the Azimuth Motor 1. Disconnect the motor cable from the azimuth motor. Motor Cable Connector Azimuth Motor 2. Remove the motor shield by pressing on the two sides of the shield above the release tabs.

  • Page 107

    #8-32 Locking Nuts and Washers (x 4) Azimuth Belt 4. Install the new azimuth motor with the belt positioned around the outer lip of the motor hub (see Figure 5-25). Reinstall the screws, washers, and locking nuts that you removed in Step 3, but do not tighten them yet.

  • Page 108: Replacing The Elevation Motor

    TracVision G8 Owner’s Manual - Guide to Technical Information Figure 5-27 Elevation Motor Cable Figure 5-28 Elevation Motor (Shield Removed) 5.13 Replacing the Elevation Motor 1. Disconnect the motor cable from the elevation motor. Motor Cable Connector Release Tab 2. Remove the motor shield by pressing on the two sides of the shield above the release tabs.

  • Page 109

    4. Install the new elevation motor with the belt positioned around the outer lip of the motor hub. Reinstall the screws and washers that you removed in Step 3, but do not tighten them yet. 5. Slide the motor to adjust the belt tension for a maximum of ⁄...

  • Page 110: Replacing The Elevation Belt

    TracVision G8 Owner’s Manual - Guide to Technical Information Figure 5-30 Elevation Belt 5.14 Replacing the Elevation Belt 1. Loosen (do not remove) the four #8-32 screws securing the motor to the antenna frame until the motor is free to slide upward. Raise the motor to the top of the slots and retighten the screws to hold it in place.

  • Page 111: Replacing The Skew Motor

    5.15 Replacing the Skew Motor (European Systems Only) 1. Using a ⁄ " wrench, carefully disconnect the four RF cables from the LNB. RF Cable Connectors 2. Disconnect the elevation gyro cable from the in-line connector. Elevation Gyro Gyro Cable Connector 54-0198 Figure 5-31...

  • Page 112

    TracVision G8 Owner’s Manual - Guide to Technical Information Figure 5-33 Skew Motor Cable Connector on PCB Module Figure 5-34 Removing the LNB/ Feed Tube Assembly #8-32 Screws (x 4) Figure 5-35 Skew Motor and Belt 3. Disconnect the skew motor cable from the PCB module.

  • Page 113

    7. Gently extend the two sides of the motor shield and remove the shield from the old skew motor. Skew Motor 8. Place the new skew motor inside the motor shield. The motor’s connector should pass through the small opening in the shield. Motor Shield 9.

  • Page 114

    TracVision G8 Owner’s Manual - Guide to Technical Information 11. Reconnect the motor cable that you removed in Step 5. 12. Apply a small amount of Loctite threadlocker to the threads of the four #8-32 screws that you removed in Step 4.

  • Page 115: Replacing The Skew Belt

    5.16 Replacing the Skew Belt (European Systems Only) 1. Using a ⁄ " wrench, carefully disconnect the RF cables from the LNB. RF Cable Connectors 2. Disconnect the elevation gyro cable from the in-line connector. Elevation Gyro Gyro Cable Connector 54-0198 Figure 5-38 European LNB/Feed Tube...

  • Page 116

    TracVision G8 Owner’s Manual - Guide to Technical Information Figure 5-40 Skew Motor Cable Connector on PCB Module Figure 5-41 Removing the LNB/ Feed Tube Assembly #8-32 Screws (x 4) Figure 5-42 Skew Motor and Belt 3. Disconnect the skew motor cable from the PCB module.

  • Page 117

    8. Slide the motor back until the belt is set at the proper tension. Adjust the belt tension until the belt teeth fully engage the motor hub and the pulley. Some readjustment may be necessary if the belt tension results in excessive vibration. 9.

  • Page 118: Replacing The Lnb

    TracVision G8 Owner’s Manual - Guide to Technical Information Figure 5-43 North American-style LNB 5.17 Replacing the LNB 1. Using a ⁄ " wrench, carefully disconnect the RF cables from the LNB. (Figure 5-43 shows a North American-style LNB; Figure 5-38 on page 117 shows a European-style LNB).

  • Page 119

    5.18 Replacing the LNB/Feed Tube Assembly 1. Using a ⁄ " wrench, carefully disconnect the RF cables from the LNB. (Figure 5-44 shows a North American-style LNB; Figure 5-38 on page 117 shows a European-style LNB). RF Cable Connector 2. Disconnect the elevation gyro cable from the in-line connector.

  • Page 120

    TracVision G8 Owner’s Manual - Guide to Technical Information Figure 5-46 Skew Motor Cable Connector on PCB Module Figure 5-47 LNB/Feed Tube Assembly Reflector Base #8-32 Screws (x 4) 3. European systems only: Disconnect the skew motor cable from the PCB module (see Figure 5-46).

  • Page 121: Preparing For Shipment

    Tie-wrap 2. Place some foam between the reflector and the baseplate to keep the reflector from moving. 3. Pack the TracVision G8 antenna unit in its original package. Secure the box to a pallet to ensure upright transport. 4. As detailed in the...

  • Page 122: A System Specifications, B Mcu Flush Mount Panel Template, C Comprehensive System Wiring Diagram

    Appendices This section contains several appendices of supplemental information, including a mounting template, wiring diagram, and parser commands. Contents System Specifications ........127 MCU Flush Mount Panel Template .

  • Page 123: System Specifications

    Quad-output linear polarized with independent outputs Surge/sway/heave ±0.2 G Shock 20 G, 11 msec Vibration 0.9 G rms over 5-33 Hz 54-0198 System Specifications Table A-1 TracVision G8 Antenna Physical Specifications Table A-2 TracVision G8 Power Specifications Table A-3 TracVision G8 Performance Specifications...

  • Page 124

    Appendix B Appendix B MCU Flush ADCU Flush Mount Mount Panel Panel Template Template (Scale 1:1) (Scale 1:1)

  • Page 125

    Comprehensive System Wiring Diagram The comprehensive TracVision G8 wiring diagram is unavailable in PDF format. If you require a copy of this wiring diagram, please contact KVH Technical Support at +1 401 847-3327 or via email at techs@kvh.com. A copy of the diagram can be mailed or faxed to you upon request.

  • Page 126: Startup Data Sequences

    TracVision G8 system. This data can be recorded using the data port and a PC. TracVision G8 Controller Rev X - Ver X.XX - Serial number XXXXXXXX - HW Rev XX *** Init RF Board *** RF: S,A,H,U,V...

  • Page 127

    TracVision G8 Owner’s Manual - Guide to Technical Information BIAS/RF: 2065 2082 2543 BIAS/RF: 2057 2185 2583 BIAS/RF: 2032 2146 2572 Check cal gyro to rate bias BiasLimit = 8.00 BiasFOGLimit = Gyro Bias: Az = 2069.15, Cal Az = 2067.98 -------Expected range is 1700-2300 Gyro Bias: El = 2050.04, Cal El = 2049.54...

  • Page 128

    Appendix E Maintenance Port Parser Commands The TracVision G8 system parser commands are parsed when the system receives an ASCII carriage return (Hex 0D). An ASCII line feed (Hex 0A) is permitted but is ignored in any transmitted command. All system responses are terminated with an ASCII carriage return followed by a line feed and ending with either an acknowledge character (ASCII >...

  • Page 129

    TracVision G8 Owner’s Manual - Guide to Technical Information Table E-2 Manual Positioning Commands Help on Parser Commands Function: lists parser commands Command: HELP Argument: none Response: print a list of all parser commands Calculate Skew Angle Function: report skew angle of the current satellite...

  • Page 130

    Azimuth CW Step Function: commands a 0.1 deg CW manual step in azimuth angle Command: Argument: none Response: echoes the command Azimuth CCW Step Function: commands a 0.1 deg CCW manual step in azimuth angle Command: Argument: none Response: echoes the command Elevation UP Step Function: commands a 0.1 deg UP manual step in elevation...

  • Page 131

    TracVision G8 Owner’s Manual - Guide to Technical Information Table E-4 Tracking and Conical Scan Commands Idle Mode Function: halts active tracking and conical scan, then enters idle mode Command: HALT Argument: none Response: echoes the command Current Cable Wrap Angle...

  • Page 132

    Sensor Module Commands Report Platform Attitude Function: reports vessel attitude indicated by sensor module Command: ATTITUDE Argument: none Response: Pitch +/-pp.p, Roll +/-rr.r, Yaw yyy.y Compass Calibration Score Function: reports compass calibration score Command: CALSCORE Argument: none Response: Cal Score = xxx Compass Calibration Enable Function: enables the sensor module compass calibration...

  • Page 133

    TracVision G8 Owner’s Manual - Guide to Technical Information Table E-6 RF Board Commands RF Board Commands Serial Communications, Status/Polarization Report, Tone Changes Function: start serial communications, reports status & polarization/tone changes Command: Response: S,s,p,b,m <cr> every 5 seconds until ><cr>is...

  • Page 134

    Set RF Tracking Parameters Function: sets RF tracking parameter Command: @SATCONFIG,X,N,F,S,C,ID,P,B,D<cr> Response: Echoes the input data Where: @SATCONFIG = directs data to the RF Board X = satellite location A or B N = satellite table # (98 & 99 are slots for user- configured satellites) F = frequency in MHz (either 00000 or a range from 10700 - 12700)

  • Page 135

    TracVision G8 Owner’s Manual - Guide to Technical Information Table E-7 Installation Commands Installation Commands Set/Report GPS Position Function: reports or sets default GPS position Command: GPS<cr> GPS,XX,D,YYY,E Response: GPS = XXD YYYE<cr> GPS: XXD YYYE Where: XX = latitude (0-90)

  • Page 136

    Configure Longitude of a User-configurable Satellite Function: configures one of the user-configurable satellites with the longitude provided Command: SATCONFIG,USERX,YYY,Z,D,L Response: if valid pair, echoes the input data if invalid pair, returns error message Where: X = 1 or 2 YYY = longitude (0-180) Z = E (East) or W (West) D = decoding type (0 = test, 1 = DSS-A, 2 = DSS-B, 3 = DVB)

  • Page 137

    TracVision G8 Owner’s Manual - Guide to Technical Information Report Last Satellite Tracked/Update Value Function: reports the last satellite tracked or updates the last tracked satellite to the value input if it is different from the current value Command: LASTSAT...

  • Page 138

    Appendix F Patent Protection* One or more of the following patents protect the technology in KVH fiber optic gyros: Patent Number Country 6,429,939 United States 4,697,876 United States 574,343 Australia 1,240,015 Canada P34 84 284.5 Germany 1,870,145 Japan 0 127 257 EPO, France, Germany, United Kingdom 4,712,866 United States...

  • Page 139

    KVH Industries Limited Warranty TracVision G8 Limited Warranty on Hardware KVH Industries, Inc. warrants the KVH product purchased against defects in materials for a period of TWO (2) years and against factory labor costs for a period of ONE (1) year from the date of original retail purchase by the original purchaser.

  • Page 140

    Index accessing components, 96 accuracy levels, compass, 79 activating the IRD(s), 40 antenna unit cleaning, 93 components, 95 connectors, 28 description, 4 dimensions, 25 drain holes, 25 hatch access, 96 locating, 23-24 mounting, 26-30 painting, 25 specifications, 127 autocalibration, 78 azimuth FOG, 104-105 azimuth motor, 108-109 blockage, satellite, 5, 23, 86...

  • Page 141

    TracVision G8 Owner’s Manual EchoStar, 7 elevation belt, 112 elevation gyro, 106 elevation motor, 110-111 error messages, 62 ExpressVu, 7 FEC code, 76 ferrite coil, large, 36 ferrite coil, small, 85 field replaceable units, 94-95 flush mount bracket, MCU, 39...

  • Page 142

    menus Control Antenna, 68 Control Compass, 78 Get Antenna Status, 66 Install Satellite, 63 main menu, 61 Operations Mode, 65 Restart Antenna, 65 Set Brightness, 80 mounting holes, antenna, 26 mounting template, antenna, 26 mounting the antenna, 26-30 mounting the MCU, 38-39 multiswitch, 32-35, 87 overload protection, 36 packing list, 18...

  • Page 143

    TracVision G8 Owner’s Manual safety warning, 36, 95 satellite coverage area, 5, 86 library, 16 polarizations, 76 programming, 42-51 switching, 7-8 satellite frequency data changes, 86 Satellite Frequency Scan, 74 satellite network ID, 76 selecting active satellite, 73 serial number, 67, 94...

  • Page 144

    ® KVH Industries, Inc. KVH Europe A/S 50 Enterprise Center • Middletown, RI 02842 • U.S.A. Ved Klaedebo 12 • 2970 Hoersholm • Denmark Phone: +1 401 847-3327 • Fax: +1 401 849-0045 Phone: +45 45 160 180 • Fax: +45 45 867 077 E-mail: info@kvh.com •...

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