KVH Industries TracVision L3 Owner's Manual

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A Guide to TracVision L3/S3
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Installation Instructions
User's Guide
Technical Manual
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Summary of Contents for KVH Industries TracVision L3

  • Page 1 A Guide to TracVision L3/S3 owner’s Installation Instructions • User’s Guide • Technical Manual • manual...
  • Page 2 . This manual provides detailed instructions on the ® proper installation, use, and maintenance of your TracVision L3/S3 system. Before using this manual, be sure to check the inside back cover for any addenda, which may detail changes to the manual’s information.
  • Page 3 ® ® TracVision , KVH , and TracNet™ are trademarks of KVH Industries, Inc. DVB ® (Digital Video Broadcasting) is a registered trademark of the DVB Project. ® DIRECTV is an official trademark of DIRECTV, Inc., a unit of GM Hughes Electronics.
  • Page 4: Table Of Contents

    System Overview ........1-2 1.2.1 TracVision L3/S3 Components ..... .1-3 1.2.2 Integrated Receiver Decoder (IRD) .
  • Page 5 Using Your TracVision L3/S3 .....3-1 Turning On the System ....... .3-1 Changing Channels and Switching Between Satellites .
  • Page 6 5.4.2 RF Detector/DVB Decoder ......5-6 5.4.3 Antenna Gyro Assembly (TracVision L3 only) ...5-7 5.4.4 Antenna LNB Replacement .
  • Page 7: Introduction

    Your TracVision L3/S3 comes with a pre-programmed “satellite library” of European and North American satellite services. When configuring the TracVision L3/S3, you may choose a pair of satellites from the entire library to be active in the system and with your IRD. For the antenna to receive signals from two satellites, they must be within 10º...
  • Page 8: System Overview

    Astra 2S Hispasat System Overview A complete satellite TV system includes the TracVision L3/S3 connected to an IRD and a television set. The optional TV/SAT Switch allows you to select a satellite at the press of a button. A desktop or laptop computer is used to configure the system and conduct diagnostics.
  • Page 9: Tracvision L3/S3 Components

    In-motion Tracking (TracVision L3 only) The TracVision L3 employs a state-of-the-art actively stabilized antenna system. Once the satellite is acquired, the antenna gyro continuously measures your vehicle’s motion and position, and transmits commands to the antenna motors to keep the antenna pointed at the satellite at all times.
  • Page 10: Materials Provided With Tracvision L3/S3

    Materials Provided with TracVision L3/S3 Table 1-3 lists the units, cables, and materials packed in the TracVision L3/S3 package by name and KVH part number. Component Antenna Unit (TracVision L3), comprising: Baseplate Assembly (TracVision L3) Radome Assembly (TracVision L3)
  • Page 11: Additional Materials Required For Tracvision L3/S3 Use

    1.3.1 Additional Materials Required for TracVision L3/S3 Use To make full use of your new TracVision L3/S3 and receive satellite TV on the road, you will need to provide/purchase the following: • Television • Appropriate IRD for your selected satellite TV service 54-0157 Rev.
  • Page 12: Installation

    Installation TracVision L3/S3 is designed for simple installation and setup. Just follow these easy steps: Step 1. Choose the hardware locations 2. Mount the antenna unit 3. Connect system components 4. Activate the IRD 5. Select active satellite 6. Set the skew angle (Europe only) 7.
  • Page 13 A Guide to TracVision L3/S3 Table 2-2 Kitpack Contents Kitpack Contents Table 2-2 lists the materials provided in the kitpack. Part Tie-wraps Clamshell ventilator #6 x ⁄ " thread-forming screws ⁄ "-20 x ⁄ " hex screws ⁄ " flat washers Switchplate bulb assembly (spare) ⁄...
  • Page 14: Choosing The Best Location

    Choosing the Best Location • Since the TracVision antenna requires a clear view of the southern sky to receive satellite signals, the ideal antenna site has an unobstructed view of the horizon/satellite all around. • Keep the antenna clear of any obstructions on the roof (e.g., air conditioners).
  • Page 15: Mounting The Antenna Unit

    A Guide to TracVision L3/S3 Always lift the antenna unit by the gray baseplate, never by the radome or any portion of the antenna assembly! Figure 2-3 Proper Orientation of the Antenna Unit Mounting Plate Arrows The mounting plate arrows may...
  • Page 16 7. Seal the two baseplate holes shown in Figure 2-4 with the plugs provided in the kitpack. Baseplate Holes 8. Apply construction adhesive to the bottom of the antenna’s four mounting plates. If using a liquid construction adhesive, apply beads to the mounting plates in a zig-zag pattern.
  • Page 17 A Guide to TracVision L3/S3 Figure 2-6 Baseplate Connectors Facing Front of Vehicle – Recommended Drain Hole Locations You MUST drill out the drain holes as indicated to ensure that any moisture that enters the baseplate is able to drain. Ensure that factory- drilled holes are completely sealed.
  • Page 18 Installation Bolts and Washers Rotating Plate Shipping Restraint (1 of 2) Installation Bolt and Washer 54-0157 Rev. G Figure 2-8 TracVision L3/S3 Shipping Restraints (Top View, Installed for Shipping) Forward Shipping Restraint for LNB Bracket Do not discard the shipping restraints, washers, or the nuts.
  • Page 19 A Guide to TracVision L3/S3 Figure 2-11 TracVision L3/S3 Shipping Restraints (Storage Position) Rotating Plate Shipping Restraint Rotating Plate Shipping Restraint 15. Place the radome onto the baseplate (labels facing the sides of the vehicle) and secure in place using...
  • Page 20: Connecting System Components

    Locating the Switchplate A switchplate has been provided to serve as the hub of the TracVision L3/S3 wiring (with the exception of the RF cable, which will be connected to the IRD). This switchplate includes an ON/OFF switch and a DB9 maintenance port for easy access to the antenna unit’s software and diagnostics.
  • Page 21: Connecting The Antenna Data/Power Cable

    A Guide to TracVision L3/S3 Figure 2-13 Antenna Data/Power Connector Figure 2-14 Switchplate Data/Power Connector 2-10 2.3.1 Connecting the Antenna Data/Power Cable 1. Connect one end of the antenna data/power cable to the antenna’s data/power connector and lock in place (see Figure 2-13).
  • Page 22: Connecting To Vehicle Power

    2.3.2 Connecting to Vehicle Power Recommended Power Wiring Short circuits may result in severe electrical shock or burns. Remove the appropriate vehicle fuse and test the circuit to ensure that no power is present before connecting the power cable. The switchplate requires an 11-16 VDC power input. A quick- tripping circuit breaker or fuse should be installed between the switchplate and vehicle power.
  • Page 23: Connecting The Ird Ground Wire

    A Guide to TracVision L3/S3 Figure 2-16 Mounting the Switchplate Support Frame and Front Cover A. Panel Cutout 2. 6" (60 mm) 2.05" Before securing the switchplate to the mounting surface, be sure to strain-relieve the wires connecting to the switchplate connectors.
  • Page 24: Connecting The Antenna Rf Signal Cable To The Ird

    Installing Two IRDs and TVs (North American Systems Only) To connect a second TV and IRD to the TracVision L3/S3 system, you must connect a second RF cable to the antenna’s RF2 connector (see Figure 2-17). Route the other end of the RF cable down into the vehicle and connect it directly to the second IRD.
  • Page 25 A Guide to TracVision L3/S3 Figure 2-18 Installing Three or Four IRDs Using an Active Multiswitch TracVision L3/S3 has the capability to switch from one satellite to another when you choose TV channels that are carried by your two selected satellites. However,...
  • Page 26: Sealing The Cable Access Hole

    2.3.6 Sealing the Cable Access Hole Once the RF and data/power cables are connected to the antenna, you need to seal and cover the cable access hole to protect against leakage. 1. Completely seal the cable access hole with silicone sealant or RTV.
  • Page 27: Selecting The Active Satellite

    Thor 2-16 Selecting the Active Satellite As noted previously, TracVision L3/S3 can track a variety of DVB-compatible and DSS (DIRECTV) satellites. The system contains a preprogrammed library of North American and European satellites. It also has two open slots that you may use to program two additional satellites of your choice.
  • Page 28: Installing Your Selected Satellites

    The satellites listed in TracVision L3/S3’s satellite library will be sufficient for most users. However, if you wish to install one or two user-defined satellites, proceed to User-defined Satellites.” After configuring the user-defined satellites, return to the satellite installation process in Section 2.5.1, “Installing Your Selected Satellites.”...
  • Page 29 Installing the Satellite of Choice Once the data connection has been made between the PC and the TracVision L3/S3, you must assign the satellites you wish to have in the satellite pair. On the maintenance screen, put the antenna in Idle Mode by typing HALT, then enter the SATINSTALL...
  • Page 30: Programming User-Defined Satellites

    @L,A<cr> ZAP<cr> 2.5.2 Programming User-defined Satellites The TracVision L3/S3 satellite library has two open slots that you may use to program two user-defined satellites in case you want to install/watch a satellite that is not in the KVH predefined list.
  • Page 31 A Guide to TracVision L3/S3 2-20 Entering User-defined Satellite Data Once the link between the PC and the TracVision L3/S3 is established as described in Section 2.5, “Selecting the Active Satellite,” you need to provide initial longitude data regarding the user-defined satellite.
  • Page 32 • vertical high • horizontal high • right TracVision L3/S3 requires that the data fields for all transponder categories be provided. If the selected satellite does not have information for one or more of the transponder categories, default information should be entered in the fields as follows:...
  • Page 33 A Guide to TracVision L3/S3 Table 2-7 Sample User-defined Satellite Configuration (Europe) 2-22 An Example of Configuring a User-defined Satellite (Europe) The following is an example of configuring the fictional YOURSAT 101 as the USER1 configured satellite. Prior to configuring this satellite or any others, be certain to get the most up-to-date information from one of the sources previously discussed.
  • Page 34 An Example of Configuring a User-defined Satellite (N. America) The following is an example of configuring the fictional YOURSAT 101 as the USER1 configured satellite. Prior to configuring this satellite or any others, be certain to get the most up-to-date information from one of the sources previously discussed.
  • Page 35: Setting The Skew Angle (European Systems Only)

    A Guide to TracVision L3/S3 Figure 2-20 Skew Adjustment (European Systems Only) Skew Angles LNB Clamp & Wing Nut Scribe Mark 2-24 Setting the Skew Angle (European Systems Only) The Antenna LNB skew angle must be adjusted to optimize channel reception. Refer to your satellite service provider for the proper skew angle for the selected satellite service and geographical location.
  • Page 36: Checking Out The System

    Checking Out the System To complete the TracVision L3/S3 installation, it will be necessary to verify that the system functions properly. Critical to ensuring that the system is configured and operating properly is to check the system startup routine to ensure that the system is operating within normal parameters.
  • Page 37: Configuring Tracvision L3/S3 For Remote Satellite Dish Operation

    The wiring option for the remote dish is very simple and should be installed when the TracVision L3/S3 is installed. A high- quality “A/B switch” should be used to change from TracVision L3/S3 dish reception to remote antenna operation.
  • Page 38: Changing Geographic Location

    Changing Geographic Location If you move from Europe to the U.S., or from the U.S. to Europe, you will need to modify your TracVision L3/S3 system to receive satellite TV signals in the new geographic area. To begin receiving satellite signals in the new area, perform the following steps.
  • Page 39: Using Your Tracvision L3/S3

    Using Your TracVision L3/S3 For TracVision L3/S3 to receive the satellite signals, the antenna must have a clear line of sight to the satellite. If you only receive intermittent signals or the antenna cannot find the satellite, check around your vehicle for any objects that could be blocking the signal, such as trees, buildings, highway overpasses, etc.
  • Page 40: Changing Channels And Switching Between Satellites

    3. Turn on the antenna using the switchplate, as pictured in Figure 3-2. 4. (TracVision L3 only) If the vehicle is moving, avoid turning the vehicle for 60 seconds after turning on the antenna to allow the antenna gyro to initialize properly.
  • Page 41: Using The Tv/Sat Switch To Switch

    System problem – Refer to Section 4, “Troubleshooting,” to find the possible cause Wait – Searching for satellite Tracking Satellite B Maintenance Port (DB9 Connector) Using Your TracVision L3/S3 Figure 3-3 TV/SAT Switch Sat A Error Sat B Select Changing Satellites: 1.
  • Page 42: Using A Pc To Switch Between Satellites

    A Guide to TracVision L3/S3 If you are a DISH 500 customer, you can order the optional TV/SAT Switch – free of charge. Simply fill out the order form located at the back of this manual and fax it to KVH at +1 401 845-8190.
  • Page 43: Watching Television

    4. The antenna unit shifts to track the second satellite. Watching Television TracVision L3 is designed to operate whether your vehicle is in motion or parked. TracVision S3 is designed to operate only while your vehicle is parked. Using Your TracVision L3/S3 When Parked When your vehicle is stopped, it is not necessary for the TracVision L3/S3 to be turned on.
  • Page 44 A Guide to TracVision L3/S3 Unlike turning the power off, the antenna will still be operational and drawing power when in Sleep Mode. If you are going to be parked for an extended period of time, turning off the antenna will conserve power while still allowing you to receive the TV signals.
  • Page 45: Internet Access

    This is an automatic process that does not require user intervention. Internet Access Your TracVision L3/S3 can receive high-speed Internet data when used in conjunction with KVH’s TracNet 2.0 Mobile High-speed Internet System. With TracNet 2.0, you get broadband Internet access on the road via satellite downloads and a wireless return path.
  • Page 46: Troubleshooting

    Causes and Remedies for Common Operational Issues There are a number of common issues that can affect the signal reception quality or the operation of the TracVision L3/S3. The following sections address these issues and potential solutions. 54-0157 Rev. G...
  • Page 47: Blown Fuse Or Improper Wiring

    Refer to Section 2.1, “Choosing the Best Location,” make certain that the TracVision L3/S3 unit is in the optimal location. Simply moving the vehicle to clear an external obstruction will also restore signal quality.
  • Page 48: Dew Or Rain Pooling On Dome

    If the vehicle turns during the 60-second startup and initialization sequence that occurs immediately after turning on the power to the TracVision L3 unit, the antenna gyro will record that variable motion as “standing still.” This may cause the antenna to track improperly. To solve this problem, turn TracVision L3 off for at least 10 seconds.
  • Page 49: Type Of Multiswitch Used

    In the case of a faulty IRD, refer to your IRD user manual for service, replacement, and warranty information. Antenna Gyro and LNB Faults Section 5, “Maintenance,” provides detailed instructions for authorized service personnel who may be required to replace TracVision L3/S3 components. The TracVision S3 does not include an antenna gyro.
  • Page 50: Computer Diagnostics

    • 1 start bit • 1 stop bit • no flow control 3. Apply power to the TracVision L3/S3 system and allow the system to complete full initialization. Data should be scrolling on the PC display to identify any system problems detected. If no data is seen, recheck your connections and the terminal software setup.
  • Page 51: Maintenance

    If you have any questions, please call your local authorized dealer/installer or distributor, or contact KVH or KVH Europe directly. Preventive Maintenance TracVision L3/S3 requires minimal preventive maintenance. The following tasks are sufficient to maintain peak performance. Monthly •...
  • Page 52: Replaceable Parts

    * Baseplate assembly with single-output LNB ** Baseplate assembly with dual-output LNB † Specify color when ordering It is recommended that all other technical difficulties be resolved by returning the TracVision L3/S3 unit to an authorized service provider. Part Number 02-1245-01* 02-1245-03**...
  • Page 53: Field Replaceable Unit Procedures

    The procedures refer to labeled items presented on the following diagrams. PCB Cover Rotating Plate Antenna Gyro (TracVision L3 only) Linear Actuator 54-0157 Rev. G RF Board Cover Pan Head Screws RF Cover...
  • Page 54 A Guide to TracVision L3/S3 Figure 5-3 Antenna Assembly TracVision L3 only Antenna Gyro Cable Locking Nuts and Washers Antenna Gyro Antenna Gyro Figure 5-4 Close-up of RF Detector and PCB Antenna Gyro Cable (TracVision L3 only) Reflector Bracket Gasket...
  • Page 55: Pcb Removal And Replacement

    Figure 5-5 Removing the PCB Cover TracVision L3/S3 is equipped with two 5x20 mm, 3.15-amp, 250-volt fast-blow fuses, which are mounted on the PCB. To access and replace one of the fuses, remove the PCB...
  • Page 56: Rf Detector/Dvb Decoder

    8. Reverse this process to install the replacement PCB. Reinstall all cable connectors removed in Step 9. (TracVision L3 only) Carry out all calibration procedures for the antenna gyro 10. Reinstall your preferred satellites as detailed in Section 2.5.1, “Installing Your Selected Satellites.”...
  • Page 57: Antenna Gyro Assembly (Tracvision L3 Only)

    5.4.3 Antenna Gyro Assembly (TracVision L3 only) Estimated Time to Repair: 1 hour The antenna gyro is mounted on the rear of the antenna reflector bracket with four locking nuts and washers –...
  • Page 58: Antenna Lnb Replacement

    A Guide to TracVision L3/S3 The LNB receives power from the IRD via the RF Detector PCB. Be certain that the IRD is disconnected from its power source before removing or reconnecting the LNB. Figure 5-7 LNB Skew Angle Setting...
  • Page 59: Preparation For Shipment

    Preparation for Shipment If it is necessary to repack the antenna unit for shipment, the shipping restraints removed during installation must be replaced. Follow these steps to reinstall the restraints. 1. Remove the radome. 2. Rotate the antenna unit so that the LNB is facing away from the baseplate connectors.
  • Page 60: System Specifications

    Dimensions/Weight 32" (81 cm) wide x 14.8" (38 cm) high, 33 lbs (15 kg) European system: Single output N. American system: Dual output Tracking (TracVision L3 only) Better than 30 Maintenance Port 9600 bps, 8,N,1,EIA, RS232 Pointing System Elevation Range...
  • Page 61 Comprehensive System Wiring Diagram Appendix B Comprehensive System Wiring Diagram The wiring diagram is presented on the following page. 54-0157 Rev. G...
  • Page 63: Switchplate Template

    Switchplate Template Appendix C Switchplate Template 54-0157 Rev. G...
  • Page 64: Startup Data Sequence

    TracVision L3/S3. The sequence can be recorded using the data port and a PC. D.1 TracVision L3 Sequence ?PGM KVH TracVision L3 Rev X - Version X.XX - Serial Number XXXXXXXX RF: ZAP *** Initializing RF Controller *** RF: S,A,H,U,V...
  • Page 65 A Guide to TracVision L3/S3 +POS: 300.8 25.9 RF: S,B,V,U,V Satellite Found: AZ = 231.1, EL = +POS: 230.4 25.9 1963 *** Entering Tracking *** RF: S,B,H,U,V +POS: 231.5 26.2 1334 +POS: 231.3 25.8 2023 +POS: 230.6 24.4 2741 RF: Freeze DAC = -00652 +POS: 230.1...
  • Page 66 *** Initializing Antenna *** GPS: UTC: 083000.00, Lat: 4131.00N, Long: GPS: DSS_119 AZ = 238.9, EL = 22.1 GPS: DSS_101 AZ = 220.9, EL = 33.4 Limit Switch Test Limit Switch Status: PASS----------------------PASS is expected *** Limit Switch Search *** Searching for DSS_101, Threshold = 1000 Satellite Found: AZ = 177.1, EL = RF: Freeze DAC = +01256...
  • Page 67 Appendix E Maintenance Port Parser Commands TracVision L3/S3 system parser commands are parsed when the system receives an ASCII carriage return (Hex 0D). An ASCII line feed (Hex 0A) is permitted but is ignored in any transmitted command. All system responses are terminated with an ASCII carriage return followed by a line feed and ending with either an acknowledge character (ASCII >...
  • Page 68 A Guide to TracVision L3/S3 Table E-2 Manual Positioning Commands Calibrate Gyro (TracVision L3 only) Function: performs azimuth and elevation calibration Command: CALGYRO Argument: none Response: echoes command and calibrates gyro Find Skew Angle for Currently Selected Satellite Function: calculates necessary LNB skew based on latitude,...
  • Page 69 Elevation Angle Function: commands a manual elevation angle that the mechanism moves to Command: EL,xxx (range is 100 - 850) Argument: desired elevation angle of the mechanism relative to up, 10.0° - 85.0° Response: echoes the command; mechanism moves at a fixed velocity Azimuth CW Step Function:...
  • Page 70 A Guide to TracVision L3/S3 Table E-3 Operational Commands Table E-4 Tracking and Conical Scan Commands Operational Commands To execute the following commands, first put the antenna unit in idle mode by typing HALT and pressing “ENTER.” After the system comes to a halt, type DEBUGON and press “ENTER” to enter programming mode.
  • Page 71 Analog Signal Strength Report Function: reports signal strength from RF detector circuit in A/D counts (000-FFF Hex) Command: SIGLEVEL Argument: none Response: Signal Strength = xxxx RF Board Commands Serial Communications, Status/Polarization Report, Tone Changes Function: start serial communications, reports status & polarization/tone changes Command: Response:...
  • Page 72 A Guide to TracVision L3/S3 Report RF Tracking Parameters Function: reports all RF tracking parameters for primary & secondary satellites* Command: @SATCONFIG Response: F,x,fffff,S,C,ID,P,B,D <cr> Where: Satellite (a = Primary, b = Secondary) fffff = Frequency in MHz (00000 and 10700 to...
  • Page 73 ID Match/Decoded Network ID Function: report ID match and decoded network ID Command: @CHECKID Response: Y,0X#### N,0X#### Y,NoID N,NoID Where: Y = yes N = no 0X#### = network ID NoID = satellite unidentified Installation Commands To execute the following commands, first put the antenna unit in idle mode by typing HALT and pressing “ENTER.”...
  • Page 74 A Guide to TracVision L3/S3 Report Satellite Names Function: report names for satellites A and B Command: SATINSTALL Response: SATINSTALL,<sat_a_name>,<sat_b_name> Report Configured Satellite Names Function: report names for all configured satellites Command: SATLISTA Response: SATLISTA,<sat_name1>,...,<sat_nameX> Report Valid Satellite B Selections...
  • Page 75 Debug Commands Report Offset Angles Function: reports system offset angles Command: OFFSETS OFFSETS,XXXXX,YYYY Response: Offsets= XXXXX.X XXXXX.X Where: X = new azimuth offset (-1800 - 1800) Y = new elevation angle (-450 - 450) Applies Default Values to Default Satellites Function: updates the default satellites to the default values Command:...
  • Page 76 Limited Warranty on Hardware KVH Industries, Inc. warrants the KVH product purchased against defects in materials for a period of TWO (2) years and against factory labor costs for a period of ONE (1) year from the date of original retail purchase by the original purchaser.
  • Page 77 Phone: +1 401 847-3327 Fax: +1 401 849-0045 Phone: +45 45 160 180 Fax: +45 45 867 077 E-mail: info@kvh.com Internet: www.kvh.com E-mail: info@kvh.dk Internet: www.kvh.com ® , TracVision ® , and TracNet ™ are trademarks of KVH Industries, Inc.

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