Smart AY Tango Service Manual page 9

• Click on the "Device Manager" button.
• Click on the "+" beside "Human Interface Devices" to expand this
category of devices.
• One of the devices in this category should be "GeneralTouch Touchscreen
USB Interface 6001u Rev 1". Make sure there is not a red cross or yellow
"!" displayed on this device (either would indicate a problem).
• If there is a problem with this device, right click (on the device) and select
"Disable" from the menu.
• Wait 5 seconds and then right click and select "Enable" from the menu.
This will have re-started the driver.
If this device does not exist in the list or you have not been able to resolve your
problem using the above steps, you most likely have a hardware problem or the
driver has been un-installed or corrupted. You will need to go to the hardware
section of this manual and check all the touchscreen connections and/or re-
install the touchscreen driver. If you are unable to re-install the driver, check for
a hardware problem (see section 12).
Once you download the touchscreen driver from the Smart AV website, install it
as follows:-
• Insert your USB stick containing the driver files (unzipped) into the upper
USB port on the rear of the console (beside the power switch).
• Click on the "Start" menu and select "Run" to open the "Run" window.
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14 Oct 2009
Tango Smart Console™ Service Manual
CHECK THE TOUCHSCREEN
DEVICE
9