Smart AY Tango Service Manual page 55

• Check that the "talk1" LED is flashing on the console or that some other LEDs
are on. If there is no LED activity you have other problems with the console
hardware that need to be resolved first.
• On the keyboard, press the "Windows" key and then select "Command
Prompt" from the start menu (or select run and type "cmd" then <enter>).
• At the prompt type "ping 10.10.11.1" and then press <enter>. This is the IP
address of the console hardware.
• You should see a successful ping such as "Reply from 10.10.11.1" etc. If not,
you have console network problems.
If you are having problems with the console network you should proceed as
follows.
• On the keyboard, press the "Windows" key and then select "Command
Prompt" from the start menu (or select run and type "cmd" then <enter>).
• At the prompt type "ipconfig" and then press <enter>
You should now see a window like that shown below. Under the heading
"Ethernet Adaptor Console" you should see the network settings exactly as
shown below. If the IP Address or Subnet Mask is incorrect, they need to be
fixed as shown in the Windows Network Drivers section below.
If you don't see the "Ethernet Adaptor Engine" at all then you probably have a
problem with the Windows driver for this network adaptor. Some notes on the
windows network drivers are below.
If you see the message "Media Disconnected", you do not have a connection
from the internal PC to the internal hub or the hub has now power. You will
need to open the console and proceed checking the hardware as follows.
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14 Oct 2009
Tango Smart Console™ Service Manual
55