Videx Door Intercom System Technical Manual page 21

Gsm door intercom system vandal resistant
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1111AOM?
CHANGING THE FOUR DIGIT CODE
The four digit code can be any combination of numbers 0-9 but must be 4 digits long. The
code allows access to the programming menu in dial in mode and must be used when
sending text messages to the intercom panel. The following message changes the code:-
1111CDEnnnn
SET DAYS TO WAIT BEFORE MAKING A CALL
In the event the intercom panel is not used for long periods of time it could be possible that
the network disconnects it. To prevent this from happening it is possible to program a time
period (From 01 – 99 days) to wait before the intercom panel makes a short call to refresh
the connection. This time period is reset after each call made on the system and will only
happen if the full time period elapses without any incoming or outgoing calls.
1111NODnn
1111NODnn?
1111NOD?
DIVERT TIME
The divert time is the number of seconds to wait for a call to be answered before diverting
to the second number (The divert facility must be set for this to work). The default time is
15 seconds (The count down begins from when the call button is pressed, but is refreshed
when the telephone begins to ring) and can be set to 01 – 99 seconds).
1111DITnn
1111DITnn?
1111DIT?
PAGE 21 of 36
Query the current stored mode. A text message will be
sent to the sender showing the stored mode.
nnnn = new 4 digit code
Store the time nn = time in days.
Store the time nn = time in days. Also send a
confirmation text back to the sender.
Query the current stored time. A text message will be
sent to the sender showing the stored time.
Store the time nn = time in seconds.
Store the time nn = time in seconds. Also send a
confirmation text back to the sender.
Query the current stored time. A text message will be
sent to the sender showing the stored time.
VR GSM DOOR INTERCOM TECHNICAL MANUAL
VER2.0.0

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Do you have a question about the Door Intercom System and is the answer not in the manual?

Questions and answers

Ian
March 19, 2025

Door will not open

1 comments:
Mr. Anderson
March 19, 2025

The Videx Door Intercom System may not open the door due to several possible reasons:

1. Incorrect Relay Code – The relay code (4-8 digits) entered to operate the door or gate might be incorrect.
2. Relay Time Setting – The relay time might be set incorrectly, preventing the door from opening.
3. Engineer Code Issue – If the red light does not illuminate, the engineer’s code may be incorrect, requiring a factory reset.
4. Power Issues – If the system is not powered correctly, it will not function. Ensure all connections are properly made and power is supplied.
5. SIM Card Not Installed – If using a GSM model, the SIM card must be installed and recognized for the system to function.
6. Dial to Open Disabled – If the "dial to open" setting is disabled, calling the intercom will not release the door.

Checking these factors should help diagnose why the door is not opening.

This answer is automatically generated

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