Warranty - Recordex TechDisc Pro User Manual

User's Guide

Warranty

Limited 2-year Warranty on TechDisc Pro™ Commercial CD/DVD Duplicator
What is my warranty? Recordex warrants to the original purchaser only that the CD/DVD duplicator will be free from de-
fects in material and workmanship under normal use for a period of two (2) years from the date of original purchase. The
following components are covered for two full years: controller, case, and power supply. The following components are
covered for only one year: CD-ROM, DVD-ROM, CD-RW, DVD-RW and Hard Drive. All other components not specifically
listed are considered covered for the two year warranty term. Recordex does not warrant against copy failures related to
poor quality media. Recordex's warranty shall not apply: (i) to any duplicator subjected to accident, misuse, neglect, altera-
tion, acts of God, improper handling, improper transport, improper storage, improper use or application, improper installa-
tion, improper testing or unauthorized repair; or (ii) to cosmetic problems or defects that result from normal wear and tear
under ordinary use, and do not affect the performance or use of the product. If the duplicator develops a covered defect
within the first year, Recordex will, at its option, either repair or replace the duplicator at no charge, provided that the
duplicator is returned during the warranty period. If the duplicator develops a covered defect in year two, Recordex will,
at its option, repair or replace any defective component at no charge for the parts used. Labor charges will apply in year
two and will be estimated before warranty work is performed, and Recordex will not perform warranty work without get-
ting approval from the customer for the labor charges estimated. How long does this warranty last? Two (2) years from
the date of the original purchase.
How long does this warranty last? Two (2) years from the date of the original purchase.
What must I do to obtain warranty service? To obtain warranty service please contact Recordex's Customer Service Cen-
ter at 1-478-237-5501 or contact your authorized Recordex Dealer for assistance in filing a warranty claim. You will re-
ceive instructions on how to properly return your product for authorized warranty repair. In order to receive warranty
service you must be able to provide an original receipt for the purchase of your duplicator.
THE ABOVE STATED WARRANTY IS EXCLUSIVE AND REPLACES ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUD-
ING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. RECORDEX WILL NOT BE HELD LIABLE
FOR ANY OTHER DAMAGES OR LOSS INCLUDING INCIDENTAL OR CONSEQUENTIAL DAMAGES AND LOSS OF PROFITS
OR REVENUES FROM WHATEVER CAUSE, INCLUDING BREACH OF WARRANTY OR NEGLIGENCE.
©2007 Recordex USA, Inc. All rights reserved.
Version: 1.2
TM
®
Recordex TechDisc Pro CD
3