Keeping Your Software Current - Polycom HDX Series Administrator's Manual

Administrator's Guide for Polycom HDX Systems

Keeping your Software Current

9 - 6
Setting
Location Name
System Description
Console IP
Address
If you have Internet access and a software key, you can use the web-based
Software Update to update the Polycom HDX system software. If you do not
have Internet access, your reseller can supply you with the Polycom HDX
system software update on CD-ROM.
Do not power off the system during the software upgrade process. If the upgrade is
interrupted, the system may become unusable.
To access Software Update:
1. On a computer, open Internet Explorer version 6.0 or later.
2. Using a web browser, go to
in to the Polycom Resource Center.
You will need to set up a PRC account, if you don't already have one.
3. Navigate to your product page.
Refer to the Release Notes for Polycom HDX Systems for information about
the latest software version. Refer to Upgrading Polycom Video Software for
detailed information about obtaining software key codes and using the
Software Update.
4. Download the appropriate software update file.
5. In the browser address line, enter the system's IP address, for example,
http://10.11.12.13, to access its web interface.
If Security Mode is enabled on the system, you must use secure HTTPS
access, for example, https://10.11.12.13. Click Yes in the security
dialog boxes that appear.
6. If prompted, enter admin as the user name, and enter the remote access
password.
7. Go to Admin Settings > General Settings > Software Update, and
follow the instructions on the screen.
Description
Specifies the location of the system.
Specifies the type of video conferencing device.
Specifies the IP address of the computer you intend to use
as your network management station and to which SNMP
traps will be sent.
www.polycom.com/videosoftware and log