Ordering, Removing, Upgrading, Installing Replacement Parts; Ordering A Replacement Part - Silicon Graphics O2+ Hardware Reference Manual

5.

Ordering a Replacement Part

007-4486-001
Chapter 5
Ordering, Removing, Upgrading, Installing
Replacement Parts
If you suspect a hardware problem, use the diagnostic flowchart in "Diagnosing the
Problem" in Chapter 4 to help isolate the problem before contacting your local SGI
service provider.
The following topics are covered in this chapter:
• "Ordering a Replacement Part"
• "Replacing the System Module"
• "Replacing the RM7000class CPU Module"
• "Replacing the R12000class CPU Module"
• "Replacing the System Drive"
• "Replacing the Audio-visual Module"
• "Replacing the Power Supply"
• "Replacing the CD-ROM Drive"
• "Replacing the Chassis"
• "Replacing the PCB on the PCI Tray"
To order a replacement part, follow these steps:
1. Before contacting your local SGI service provider, locate the following information.
You can record the information in the space provided in Table 5-1.
• System serial number (see "Locating Your Workstation's Serial Number" in
Chapter 1).
• Hardware configuration information including hardware upgrades and IRIX
software version (from the Toolchest, select System Manager).
117