Ricoh S-C4.5 Field Service Manual page 338

4. Appendix: Fax Troubleshooting Guide
Code
Maximum Division Number
14-16
Error
14-17 Incorrect Ticket
4
14-18 Access to MCS File Error
14-30 MCS File Creation Failed
14-31 UFS File Creation Failed
Cancelled the Mail Due to Error
14-32
Detected by NFAX
No Mail Address For the
14-33
Machine
Address designated in the
14-34 domain for SMTP sending does
not exist
142
Meaning
• When a mail is divided for the mail transmission and
• Update the software because of the defective
• Update the software because of the defective
• The access to MCS file is denied due to the no
• Update the software because of the defective
Failed to create the MCS file because:
• The number of files created with other applications on
• HDD is full or not operating correctly.
• Software error.
UFS file could not be created:
• Not enough space in UFS area to handle both Scan-
• HDD full or not operating correctly.
• Software error.
• Error detected with NFAX and send was cancelled due
• Neither the mail address of the machine nor the mail
• Operational error in normal mail sending or direct
• Check the address selected in the address book for
• Check the domain selection.
Suggested Cause/Action
the division number of a mail are more than the
specified number, the mail transmission is interrupted.
software.
software.
permission of access.
software.
the Document Server has exceeded the limit.
to-Email and IFAX transmission.
to a software error.
address of the network administrator is registered.
SMTP sending.
SMTP sending.