Ricoh S-C4.5 Field Service Manual page 173

HDD Encryption unit error 2
859
A serious error occurs when the HDD data is encrypted to update an encryption key with
the HDD encryption unit.
HDD check error:
[8]
The HDD is not correctly installed.
C
Power failure during the data
encryption:
[9]
The data encryption (NVRAM and
HDD) has not been completed.
Data read/write error:
[10]
The DMAC error is detected twice or
more.
HDD: Initialization error
860
The controller detects that the hard disk
B
fails.
Bad sector number error
862
The number of bad sectors in the HDD
B
(image data area) goes over 101.
HDD: Read error
863
The data stored in the HDD cannot be
C
read correctly.
• No HDD installed
• Unformatted HDD
• The encryption key on the controller is
different from the one on the HDD
1. Install the HDD correctly.
2. Initialize the HDD.
• Power failure during the data
encryption
1. Initialize the HDD.
• Same as SC863
• HDD not initialized
• Defective HDD
1. Reformat the HDD.
1. Replace the HDD.
• Defective HDD
1. Format the HDD with SP5-832-002.
2. Replace the HDD.
• Defective HDD
• Defective controller
1. Replace the HDD.
2. Replace the controller.
SC Tables
6
171