Ricoh S-C4.5 Field Service Manual page 176

6. Troubleshooting
-005 C
-099 C
TPM system authentication error
878
C
6
880 B
SC9xx
900 B
920 C
174
Log Data Error 5
Log Data Error 99
The system firmware is not
authenticated by TPM (security chip).
File Format Converter (MLB) error
A request to get access to the MLB was
not answered within the specified
time.
Electronic total counter error
The value of the total counter is out of
the normal range.
Printer error
An application error that stops the
machine operation is detected.
• Installed NVRAM or HDD which is
used in another machine
1. Reinstall the previous NVRAM or
HDD.
2. Initialize the HDD with SP5832-004.
• Other than the above causes
1. Ask your supervisor.
• Incorrect updating for the system
firmware
• Defective flash ROM on the controller
board
1. Replace the controller board.
• MLB defective
• Defective NVRAM
• Defective software
1. Unexpected hardware resource (e.g.,
memory shortage)