Ricoh S-C4.5 Field Service Manual page 163

No.
Symptom
Definition
MF accounting device error 3
634 C
A backup RAM error is reported from the
accounting device.
MF accounting device error 4
635 C
A battery voltage error is reported from
the accounting device.
636 SD Card Error
Expanded authentication module error
There is no expanded authentication
module in the machine.
-001 B
The SD card or the file of the expanded
authentication module is broken.
There is no DESS module in the machine.
Version error
-002 B
The version of the expanded
authentication module is not correct.
650 Communication error of the remote service modem (Cumin-M)
Authentication error
-001 C
The authentication for the Embedded
RCG-M fails at a dial up connection.
Incorrect modem setting
-004 C
Dial up fails due to the incorrect modem
setting.
Possible Cause/Countermeasure
• Defective accounting device
controller
• Defective battery in the accounting
device
• Defective accounting device
controller
• Defective battery in the accounting
device
1. Install the correct SD card or the file of
the expanded authentication module.
2. Install the DESS module.
1. Install the correct file of the expanded
authentication module.
1. Check and set the correct user name
(SP5816-156) and password
(SP5816-157).
1. Check and set the correct AT
command (SP5819-160).
SC Tables
6
161