Saving A Service Report; Updating Firmware - G-Technology G Speed studio Product Manual

Configuring G-SPEED Studio R

Saving a Service Report

A service report can be useful to technical support for troubleshooting or diagnosing
device issues. To save a service report to your Mac, click on the System Information
menu link, then click on the Save Service Report button. A prompt will ask where you
want to save the HTML file containing the service report. Choose a location, then click
the Save button. A technical support representative might ask you to email this file for
system analysis.

Updating Firmware

For optimal controller and system hardware performance, it is a good idea to keep
your G-SPEED Studio R firmware up to date. Download the latest firmware from the
G-Technology website at www.g-technology.com/support/gspeed_studio_r and place
the .img file on your Mac.
Note that after the update process completes, you will need to restart your Mac for the
changes to take effect.
To update the controller firmware:
1. From the Admin drop-down menu in the menu bar at the top of your desktop, choose
System Update.
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