G-Technology G SPEED Q Product Manual

G-Technology G SPEED Q Product Manual

High-speed, raid protected storage system

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PRODUCT MANUAL
G SPEED Q
High-Speed, RAID Protected Storage System
g-technology.com

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Summary of Contents for G-Technology G SPEED Q

  • Page 1 PRODUCT MANUAL G SPEED Q High-Speed, RAID Protected Storage System g-technology.com...
  • Page 2: Table Of Contents

    G SPEED Q Table of Contents Welcome to G-SPEED Q Table of Contents Using RAID Modes Safety & General Use Safety Precautions ........4 Supported RAID Modes ....... 15 The Configurator Utility ....... 16 Backup Your Data ........5 Configure the RAID Mode ....16...
  • Page 3: Safety & General Use

    G SPEED Q Safety & General Use Safety Precautions ........p.4 • Backup Your Data ........p.5 •...
  • Page 4: Safety Precautions

    G SPEED Q Safety & General Use Safety Precautions G-SPEED Q’s warranty may be void as a result of the failure to respect the precautions listed Technical Support depart- here. If you detect a problem with your drive, please contact our ment.
  • Page 5: Backup Your Data

    Under no circumstances will G-Technology be held liable for the recovery or restoration of lost data. Any loss, corruption or destruction of data while using a G-Technology drive is the sole responsibility of the user.
  • Page 6: About Your G-Speed Q

    G SPEED Q About Your G-SPEED Q Introduction ............. p.7 • What’s in the Box ..........p.8 • System Requirements .......... p.8 • Overview of the Drive ........p.9 •...
  • Page 7: Introduction

    G SPEED Q About Your G-SPEED Q Introduction Thank you for purchasing the G-SPEED™ Q from G-Technology. G-SPEED Q is a high-speed, low cost storage solution that was designed to safeguard digital photos, audio and video libraries and documents. This quiet, compact four-bay unit delivers solid, affordable RAID storage for both Mac us- ers and creative professionals doing high capacity tasks like HD video and photo editing.
  • Page 8: What's In The Box

    • FireWire 400 to 800 cable • USB 3.0 cable • Drive module keys • Quik start guide If any items are missing, please contact G-Technology at support@g-technology.com System Requirements G-SPEED Q supports the folllowing Operating Systems. The drive is set up at the fac- tory for use with Mac OS X systems, and formatted as ‘HFS+ with Journaling’...
  • Page 9: Overview Of The Drive

    G SPEED Q About Your G-SPEED Q Overview of the Drive This diagram shows the helpful features of your G-SPEED Q. The compact and quiet G-SPEED Q features four hot-swappable HGST 7200 RPM Enterprise class SATA hard drives. It has a uniquely designed all aluminum enclosure with a heavy duty power supply and a quiet cooling fan to ensure long life and reliable operation.
  • Page 10: Using Your Drive

    G SPEED Q Using Your Drive Easy Installation for Mac ......... p.11 • Optimize Performance ........p.11 • Disconnect the Drive .......... p.12 • Warning LED Alarms .......... p.12 • Windows Use ............p.13 •...
  • Page 11: Easy Installation For Mac

    G SPEED Q Using Your Drive Easy Installation for Mac G-SPEED Q attaches to your computer via a USB 3.0, high speed eSATA, or one of two FireWire 800 ports. Choose the connection appropriate for your system and connect the drive with the matching supplied cable.
  • Page 12: Disconnect The Drive

    G SPEED Q Using Your Drive Disconnect the Drive A great feature of G-SPEED Q is its ability to connect and disconnect while your com- puter is running. To prevent failures and/or data loss, it is important to follow the steps below when disconnecting or ‘unmounting’...
  • Page 13: Windows Use

    G SPEED Q Using Your Drive Windows Use G-SPEED Q is set up at the factory for use with Mac OS X systems. A simple initialization will prepare your drive for use with Windows Vista and Windows 7 systems.
  • Page 14: Using Raid Modes

    G SPEED Q Using RAID Modes Supported RAID Modes ......p.15 • The Configurator Utility ......p.16 • Configure the RAID Mode ....p.16 •...
  • Page 15: Supported Raid Modes

    G SPEED Q Using RAID Modes Supported RAID Modes G-SPEED Q is configured in RAID 5 (Protected) mode at the factory. The drive also sup- ports RAID 0 (Performance) configuration. The following table explains the advantages and disadvantages for each RAID level.
  • Page 16: The Configurator Utility

    Using RAID Modes The Configurator Utility To change the RAID level for your G-SPEED Q, you will need a software utility from G-Technology called Con- figurator. NOTE: YOU MUST CONNECT THE DRIVE VIA THE USB PORT TO USE CONFIGURATOR. The utility is available on the enclosed CD or you can www.g-...
  • Page 17 G SPEED Q Using RAID Modes 2. Click on the Continue button. A window will appear telling you that Configurator is searching for G-SPEED Q. The search may take a few minutes. 3. Once the utility finds your G-SPEED Q, the following window will appear. Select the RAID 5 (Protected) or RAID 0 (Performance) radio button.
  • Page 18 G SPEED Q Using RAID Modes 5. A window will appear telling you the configuration is in progress. NOTE: After the configuration is complete, a system dialog box will warn that a device was not removed properly. Don’t worry about this message; just click OK.
  • Page 19 G SPEED Q Using RAID Modes 7. Changing the RAID mode of the G-SPEED Q will require you to re-initialize the disk with the Disk Utility application. A Disk Insertion dialog box should appear. Click the Initialize button to launch Disk Utility.
  • Page 20: Maintenance For Your Drive

    G SPEED Q Maintenance for your Drive Initialize Drive for Mac ........p.21 • Restore the Drive Icon ........p.24 • Reformat with Partitions ....... p.26 • Replace a Failed Drive Module ....p.30 •...
  • Page 21: Initialize Drive For Mac

    G SPEED Q Maintenance for Your Drive Initialize Drive for Mac G-SPEED Q was factory-formatted for use or ‘initialized’ for Mac OS X. You can reinitial- ize if you¹d like to quickly erase the contents of the drive, or if you reconfigure the RAID mode.
  • Page 22 G SPEED Q Maintenance for Your Drive 4. Choose the Format option that you prefer. • Mac OS Extended (Journaled): Use this format if you intend to use the drive for Time Machine or to create a separate bootable installation of OS X.
  • Page 23 G SPEED Q Maintenance for Your Drive WARNING: THIS NEXT STEP WILL ERASE ALL DATA ON YOUR DRIVE. 6. Click on the Erase button to continue. A progress bar in the lower right corner of the window will show the progress of the disk’s reformatting.
  • Page 24: Restore The Drive Icon

    This process is not required for the operation of G-SPEED Q. However, it will make your drive’s appearance on the computer desktop look nicer and more accurate. 1. To get the G-Technology icon package, go to www.g-technology.com/support navigate to your product. There will be a link to download the icons.
  • Page 25 G SPEED Q Maintenance for Your Drive 4. Select the G-SPEED Q icon on your desktop and press Command+I. This opens its Get Info window. (below left) 5. Select the default icon in the Get Info window. (below left) 6. Press Command+V to paste the G-SPEED Q custom icon into the Get Info window.
  • Page 26: Reformat With Partitions

    1. First, open the Disk Utility program. This application is located on your hard drive un- der Applications/Utilities/Disk Utility. The window below will appear. Your G-Technology drive will be displayed in the left-hand column. p.26...
  • Page 27 G SPEED Q Maintenance for Your Drive 2. Select the FireWire or USB icon – not the G-Technology drive icon – by clicking it in the left-side column. 3. Click on the Partition button in the main window. 4. Select the number of partitions you would like from the Volume Scheme menu.
  • Page 28 7. Click the Apply button in the lower right corner of the window. A dialog box will ap- pear asking if you want to erase the G-Technology drive partition. WARNING: THIS NEXT STEP WILL ERASE ALL DATA ON YOUR DRIVE.
  • Page 29 You can optionally restore this icon to each parti- this page. tion with the steps on 11. The multiple partitions of the G-Technology drive will be displayed on the desktop. Your drive is now setup with two or more partitions and ready for use. p.29...
  • Page 30: Replace A Failed Drive Module

    4. Replace the failed drive with a new disk module. Secure it in place by pushing in the drive and latching the handle. NOTE: During the 3 year warranty period, contact G-Technology Technical Support for the replacement of a defective drive module.
  • Page 31 G SPEED Q Maintenance for Your Drive 5. If G-SPEED Q was setup in RAID 5 mode, the unit will begin rebuilding data on the drive. During this process, all drive LEDs will indicate data access. The rebuild time is approximately 2 hours per TB.
  • Page 32: Support & Warranty

    G SPEED Q Support & Warranty Technical Support ..........p.33 • Limited Warranty ..........p.34 • Copyright .............. p.36 •...
  • Page 33: Technical Support

    Thank you for purchasing G-SPEED Q. If you have any comments or questions about this manual or the product, please let us know! G-Technology appreciates and values its customers, striving to give you the finest ser- vice and support. If you encounter any difficulties while installing or using G-SPEED Q, please contact G-Technology Technical Support at g-technology.com/support...
  • Page 34: Limited Warranty

    To determine the warran- ty specifically for your product, visit www.g-technology.com. A valid proof of purchase may be required to prove eligibility. If you do not have a valid proof of purchase, the limited warranty period will be measured from the date of sale from HGST to the authorized distributor.
  • Page 35 To obtain limited warranty service, you must first obtain a Return Materials Authorization (RMA) and ship-to address by contacting G-Technology at http://www.g-technology.com/support. Please follow the instructions found on the website. You must return the covered hard disk drive using approved packaging to our logistics center.
  • Page 36: Copyright

    Support & Warranty CAPACITY DEFINITION AND DISCLAIMER For G-Technology products 1TB or greater: “One gigabyte (GB) is equal to one billion bytes and one terabyte (TB) equals 1,000 GB (one trillion bytes). Accessible capacity will vary from the stated capacity due to formatting and partitioning of the hard drive, the computer’s oper- ating system, and other factors”...

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