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Gateway 3-Bay mBTX Pro User Manual

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3-Bay mBTX Pro
USERGUIDE
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Summary of Contents for Gateway 3-Bay mBTX Pro

  • Page 1 3-Bay mBTX Pro USERGUIDE ®...

  • Page 3: Table Of Contents

    Using the Gateway Web site ........
  • Page 4 Contents Deleting files and folders ........29 Searching for files .
  • Page 5 Playing audio and video files ........58 Playing optical discs .
  • Page 6 Contents Wireless security ..........94 Testing your network .
  • Page 7 Scheduling maintenance tasks ........120 Moving from your old computer .
  • Page 8 Telephone support ..........156 Before calling Gateway Customer Care ......156 Telephone numbers .

  • Page 9: Chapter 1 Getting Help

    CHAPTER Getting Help • Thank you for purchasing our computer! • Using the Gateway Web site • Using Help and Support • Using online help • Finding your model and serial number • Microsoft Certificate of Authenticity...

  • Page 10: Thank You For Purchasing Our Computer

    Thanks again, from all of us at Gateway. Using the Gateway Web site Gateway’s online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your...

  • Page 11: Using Help And Support

    Your computer includes Help and Support, an easily accessible collection of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. To start Help and Support: •...

  • Page 12: Using Online Help

    The labels shown in this section are for informational purposes only. Label information varies by model, features ordered, and location. The label on the side of your computer case includes your computer serial number. Gateway Customer Care will need this information if you call for assistance.

  • Page 13: Chapter 2: Setting Up And Getting Started

    CHAPTER Setting Up and Getting Started • Front • Back • Working safely and comfortably • Preparing power connections • Connecting to a broadband modem or network • Connecting a dial-up modem • Starting your computer • Turning off your computer •...

  • Page 14: Front

    CHAPTER 2: Setting Up and Getting Started Front Your computer includes the following components. DVD/CD drive Memory card reader (optional) Power button/ power indicator USB ports Headphone jack Microphone jack IEEE port (optional) Component Icon Description Memory card reader Use the optional memory card reader to transfer pictures from a digital camera (optional) to your computer or to transfer data between your computer and a device that uses memory cards, such as a PDA, MP3 player, or cellular telephone.

  • Page 15: Back

    Component Icon Description DVD/CD drive Use this drive to listen to audio CDs, install games and programs, watch DVDs, and store large files onto recordable discs (depending on drive type). This drive may be a CD, recordable CD, DVD, or recordable DVD drive. To identify your drive type and for more information about your drive, see “Identifying drive types”...
  • Page 16 CHAPTER 2: Setting Up and Getting Started Component Icon Description Voltage switch Before turning on your computer, make sure that this switch is in the correct position for the correct power available. The switch is preset at the factory with the correct voltage for your area. In the United States, the utility power is supplied at a nominal 115 volts at 60 Hz.
  • Page 17 Component Icon Description Microphone jack Plug a microphone into this jack. (red or pink) Optical out jack Plug a digital optical speaker connection into this jack. (optional) Serial port Plug a serial device into this port. For more information, see “Installing a...

  • Page 18: Working Safely And Comfortably

    CHAPTER 2: Setting Up and Getting Started Working safely and comfortably Before using your computer, follow these general guidelines for setting up a safe and comfortable work area and avoiding discomfort and strain: • Keep hands and arms parallel to the floor. •...

  • Page 19: Sitting At Your Computer

    • Adjust the chair height, adjust the forward tilt of the seat, or use a footrest to distribute your weight evenly on the chair and relieve pressure on the back of your thighs. • Adjust the back of the chair so it supports the lower curve of your spine. You can use a pillow or cushion to provide extra back support.

  • Page 20: Connecting To A Broadband Modem Or Network

    CHAPTER 2: Setting Up and Getting Started The power supply, a component built into your computer, provides power to the system board, add-in cards, and peripheral devices. The power supply’s voltage selection for your location is typically set at the factory, but you can change it to match the electrical service available in your usage area (such as while in another country).

  • Page 21: Waking Up Your Computer

    Important Your computer has a built-in variable speed fan. In addition, your computer uses a powerful processor which produces heat. Both the system fan and processor can run at different speeds at times to ensure proper system cooling. You may notice an increase in the fan noise when the fan is running at high speed and a decrease in the fan noise when it switches to normal speed.

  • Page 22: Restarting (Rebooting) Your Computer

    CHAPTER 2: Setting Up and Getting Started Restarting (rebooting) your computer If your computer does not respond to keyboard or mouse input, you may need to restart (reboot) your computer. To restart your computer: Click (Start), click the arrow next to the lock icon, then click Restart. Your computer turns off, then turns on again.

  • Page 23: Elite Multimedia Keyboard Features

    Feature Icon Description Navigation keys Press these keys to move the cursor to the beginning of a line, to the end of a line, up the page, down the page, to the beginning of a document, or to the end of a document.

  • Page 24: Using The Mouse

    CHAPTER 2: Setting Up and Getting Started Feature Icon Description Application buttons Press these buttons to launch your Internet home page, search for files, or launch the calculator program. Audio playback Press these buttons to play your audio files buttons and to adjust the volume.
  • Page 25 As you move the mouse, the pointer (arrow) on the display moves in the same direction. You can use the left and right buttons on the mouse to select objects on the display. You can use the scroll wheel on the mouse to move through a document. This feature is not available in all programs.

  • Page 26: Adjusting The Volume

    CHAPTER 2: Setting Up and Getting Started Adjusting the volume Help For more information about adjusting the volume, click Start, then click Help and Support. Type adjusting volume in the Search Help box, then press E NTER You can adjust volume using your speakers’ controls or the Windows volume controls. You can also adjust the volume of specific sound devices in your computer.

  • Page 27: Configuring The Audio Jacks

    Configuring the audio jacks If the back of your computer has five audio jacks, they are universal jacks. This means that they can be used for more than one purpose. For example, the blue jack on the computer can be a stereo in jack or a stereo out jack.
  • Page 28 CHAPTER 2: Setting Up and Getting Started...

  • Page 29: Chapter 3 Using Windows Vista

    CHAPTER Using Windows Vista • Using the Windows desktop • Working with files and folders • Searching for files • Working with documents • Shortcuts...

  • Page 30: Using The Windows Desktop

    CHAPTER 3: Using Windows Vista Using the Windows desktop After your computer starts, the first screen you see is the Windows desktop. The desktop is like the top of a real desk. Think of the desktop as your personalized work space where you open programs and perform other tasks.

  • Page 31: Using The Start Menu

    Using the Start menu Help For more information about the Windows Start menu, click Start, then click Help and Support. Type Windows Start menu in the Search Help box, then press E NTER You can start programs, open files, customize your system, get help, search for files and folders, and more using the Start menu.

  • Page 32: Adding Icons To The Desktop

    CHAPTER 3: Using Windows Vista Adding icons to the desktop Help For more information about the desktop icons, click Start, then click Help and Support. Type desktop icons in the Search Help box, then press E NTER You may want to add an icon (shortcut) to the desktop for a program that you use frequently. To add icons to the desktop: Shortcut Start...

  • Page 33: Working With Files And Folders

    Window item Description Clicking the minimize button reduces the active window to a button on the taskbar. Clicking the program button in the taskbar opens the window again. Clicking the maximize button expands the active window to fit the entire computer display. Clicking the maximize button again restores the window to its former size.

  • Page 34: Creating Folders

    CHAPTER 3: Using Windows Vista Creating folders Folders are much like the folders in a file cabinet. They can contain files and other folders. Files are much like paper documents—letters, spreadsheets, and pictures—that you keep on your computer. In fact, all information on a computer is stored in files. Folders Files To create a folder:...

  • Page 35: Deleting Files And Folders

    With the pointer inside the destination folder, right-click. Click Paste. A copy of the file or folder appears in the new location. Help For more information about copying files and folders or moving files or folders, click Start, then click Help and Support. Type copying files and folders or moving files...

  • Page 36: Searching For Files

    CHAPTER 3: Using Windows Vista To empty the Recycle Bin: Caution Emptying the Recycle Bin permanently erases any files or folders in the bin. These files cannot be restored. Double-click the Recycle Bin icon on the desktop. The Recycle Bin window opens. Click Empty the Recycle Bin.

  • Page 37: Browsing For Files And Folders

    Using advanced search options Search can find files meeting more criteria than file name. You can narrow your search by selecting the search options that you want. You can search by the: • Name or part of a name •...

  • Page 38: Creating A New Document

    CHAPTER 3: Using Windows Vista Creating a new document To create a new document: Click (Start), All Programs, Accessories, then click WordPad. Microsoft WordPad starts and a blank document opens. Begin composing your document. Use the menus and toolbar buttons at the top of the window to format the document.

  • Page 39: Printing A Document

    Click Folders to open the Folders list, then click the folder you want to open. Double-click the document file name. The document opens. Help For more information about opening documents, click Start, then click Help and Support. Type opening files in the Search Help box, then press E...

  • Page 40: Shortcuts

    CHAPTER 3: Using Windows Vista Shortcuts Help For more information about Windows keyboard shortcuts, click Start, then click Help and Support. Type Windows keyboard shortcuts in the Search Help box, then press E NTER The following table shows a few shortcuts that you can use in Windows and almost all programs that run in Windows.

  • Page 41: Chapter 4 Using The Internet

    CHAPTER Using the Internet • Learning about the Internet • Setting up an Internet account • Using the World Wide Web • Using e-mail...

  • Page 42: Learning About The Internet

    To determine if you have an Ethernet jack on your computer, see your computer’s hardware reference. If you do not have an Ethernet jack on your computer and would like to purchase an Ethernet card, visit the Accessory Store at www.gateway.com. If you want to access the Internet you need: •...

  • Page 43: Accessing Your Internet Account

    Dial-up Internet connections are those using a telephone system to connect to the Internet. This may include ordinary analog telephone lines, ISDN connections, and in some cases ADSL over PPP, or other technologies. Because dial-up connections are designed to be temporary connections to the Internet, dial-up charges (with both your telephone company and Internet service provider) often increase the longer you connect to the Internet.

  • Page 44: Connecting To A Web Site

    To go to a different Web site, type the address (called a URL for “Universal Resource Locator”) in the browser address bar (for example www.gateway.com), then click GO on the browser address bar.

  • Page 45: Downloading Files

    Downloading files Caution To protect your computer against viruses, make sure that you scan the files you download. For more information, see “Protecting your computer from viruses” on page Downloading is the process of transferring files from a computer on the Internet to your computer.

  • Page 46: Checking Your E-Mail

    CHAPTER 4: Using the Internet Type the e-mail address of the recipient you want to send e-mail to in the box. Type the subject of your e-mail in the Subject box. Type the e-mail message. Most e-mail programs let you attach files, such as photographs, to your e-mail.

  • Page 47: Chapter 5: Sending And Receiving Faxes

    CHAPTER Sending and Receiving Faxes • Using Windows Fax and Scan • Faxing a scanned document or from programs • Receiving and viewing a fax...

  • Page 48: Using Windows Fax And Scan

    CHAPTER 5: Sending and Receiving Faxes Using Windows Fax and Scan Windows Fax and Scan comes pre-installed with Windows Vista Business, Enterprise, or Ultimate Editions. If your computer has a built-in fax modem, Windows automatically detects it during the setup process. You can connect your computer to one local fax modem, although you can connect to multiple fax servers or devices on a network.
  • Page 49 Type the name of the fax modem in the dialog box, then click Next. The Choose how to receive faxes screen opens. Click how you want to receive faxes, then click Unblock when the The Security Alert window opens. The New Fax window opens.
  • Page 50 CHAPTER 5: Sending and Receiving Faxes To enter optional dialing rule information, click Dialing Rule and select a rule from the menu. If you have not set up a dialing rule, select New Rule from the menu. The Location Information dialog box opens. Type your location information, then click OK.

  • Page 51: Setting Up Your Cover Page Template

    Setting up your cover page template You can create your own cover page template that you can use in place of the cover page templates that Microsoft Fax provides for you. To create a cover page template, you use the Fax Cover Page Editor.

  • Page 52: Canceling A Fax

    CHAPTER 5: Sending and Receiving Faxes Canceling a fax You can cancel a fax that you have set up to send at a time in the future. To cancel a fax that has not been sent: Click (Start), All Programs, then click Windows Fax and Scan. Windows Fax and Scan opens.

  • Page 53: Chapter 6: Using Your Hardware

    CHAPTER Using Your Hardware • Using the diskette drive • Using the CD or DVD drive • Using the memory card reader • Configuring the audio jacks • Connecting a projector or monitor • Connecting a television • Connecting a video camera...

  • Page 54: Using The Diskette Drive

    CHAPTER 6: Using Your Hardware Using the diskette drive The optional diskette drive uses 3.5-inch diskettes (sometimes called floppy disks). Diskettes are useful for storing files or transferring files to another computer. Drive activity light Diskette slot Eject button To use a diskette: Insert the diskette into the diskette drive with the label facing up or right, depending on your configuration.

  • Page 55: Using The Cd Or Dvd Drive

    You can use your computer to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway computer may contain one of the following drive types. Look on the front of the drive for one or more of the following logos: If your drive has this logo...

  • Page 56: Inserting A Cd Or Dvd

    CHAPTER 6: Using Your Hardware Inserting a CD or DVD Drive tray (closed) Activity indicator (location varies) Manual eject hole (location varies) Eject button Important Some music CDs have copy protection software. You may not be able to play these CDs on your computer.

  • Page 57: Using The Memory Card Reader

    Using the memory card reader You can use the optional memory card reader to transfer pictures from a digital camera to your computer. You can also use the memory card reader to transfer data between your computer and a device that uses memory cards, such as a PDA, MP3 player, or cellular telephone.

  • Page 58: Using A Memory Card

    CHAPTER 6: Using Your Hardware Using a memory card Caution To avoid memory card damage or errors while using a memory card, insert only one memory card in a slot at a time. To insert a memory card: Insert the memory card into the memory card slot as indicated in the previous table. Caution Do not remove the memory card or turn off the computer while the memory card reader access indicator is blinking.

  • Page 59: Connecting A Projector Or Monitor

    Connecting a projector or monitor If your computer’s video card supports it (it must have two video connections), you can connect an additional monitor or projector to your computer. Important The dialog boxes shown in this section are examples only and may not represent the actual screens on your computer.

  • Page 60: Modifying Television Settings

    CHAPTER 6: Using Your Hardware Important The dialog boxes shown in this section are examples only and may not represent the actual screens on your computer. Important To turn on external video by default, connect the television (or other external video device) before starting your computer.

  • Page 61: Chapter 7 Using Your Software

    CHAPTER Using Your Software • Playing music and movies • Creating audio files and music libraries • Creating music CDs and video DVDs • Creating and copying data discs • Using Windows Media Center...

  • Page 62: Playing Music And Movies

    CHAPTER 7: Using Your Software Playing music and movies Playing audio and video files Windows Media Player can play several types of audio and video files, including WAV, MIDI, MP3, AU, AVI, and MPEG formats. To play a file using Windows Media Player: Shortcut Start Computer...

  • Page 63: Playing Optical Discs

    To watch a DVD you must have a DVD-compatible drive in your computer. If you do not have a DVD-compatible drive and would like to add an internal or external drive, visit the Accessory Store at www.gateway.com. Help For more information about playing optical discs, click Start, then click Help and Support.
  • Page 64 CHAPTER 7: Using Your Software If a dialog box opens and asks you what you want the computer to do with the disc, click Play. Windows Media Player opens and begins playing the disc. If Windows Media Player does not open automatically, click (Start), All Programs, then click Windows Media Player.

  • Page 65: Creating Audio Files And Music Libraries

    Click one of the following to control playback: Repeat Rewind Fast forward Volume Shuffle Stop Pause/Play Mute • Shuffle randomizes the playback order of the files in the playlist. • Repeat starts playing the list over again after it reaches the end.
  • Page 66 CHAPTER 7: Using Your Software When you finish recording, click Stop Recording. The Save As dialog box opens. Type a name for the recording, specify the file type and location where you want to save the recording, then click Save. The recording is saved. Creating WMA and MP3 music files Important Some music CDs have copy protection software.

  • Page 67: Building A Music Library

    Building a music library Use Windows Media Player to build a music library. You can organize your music tracks (individual MP3 or WMA audio files) by categories, find a track quickly by sorting, and add information to a music file.

  • Page 68: Creating Music Cds And Video Dvds

    CHAPTER 7: Using Your Software Creating music CDs and video DVDs Creating a music CD Important We recommend that you do not use your computer for other tasks while creating CDs or DVDs. If you record copyrighted material on a CD or DVD, you need permission from the copyright owner.

  • Page 69: Creating A Video Dvd

    Creating a video DVD Creating a video DVD using Windows DVD Maker If your computer has Windows Vista Home Premium or Windows Vista Ultimate Edition, you can create video DVDs using Windows DVD Maker. To create a video DVD using Windows DVD Maker:...
  • Page 70 CHAPTER 7: Using Your Software Click Add items. The Add Items to DVD dialog box opens. Find and select the videos you want to add to the video DVD, then click Add. The videos are added to the video list, and a graphic in the lower left corner of the window shows you how much disc capacity will be used.

  • Page 71: Creating And Copying Data Discs

    Click any of the following options to customize your video disc: • Preview shows how your DVD’s opening menu will look using the current settings. • Menu text changes the disc title, font, and button names. • Customize menu changes the menu fonts, background and foreground videos, audio track, and button styles.

  • Page 72: Using Windows Media Center

    CHAPTER 7: Using Your Software Using Windows Media Center If your computer has Windows Vista Home Premium or Windows Vista Ultimate Edition, you can use Windows Media Center to watch TV, videos, and movies, listen to music, and view photos. Media Center is a simplified, streamlined interface that is ideally suited for playing and managing media files.

  • Page 73: Using The Media Center Remote Control

    Use the remote control navigation buttons to select a Media Center menu option, then press OK. • TV + Movies lets you play TV programs you have recorded, play a DVD or Blu-ray movie, or set up your TV tuner card (if installed).
  • Page 74 CHAPTER 7: Using Your Software Button(s) Functions Shortcut buttons Give you direct access to Media Center features. Start button Opens the Media Center’s main menu. Audio/Video (A/V) control Lets you control volume levels, volume mute, channel selections, and buttons the movie menu. Numeric keypad/data entry Lets you enter numbers and characters from the remote control.

  • Page 75: Chapter 8: Customizing Windows

    CHAPTER Customizing Windows • Changing screen settings • Changing system sounds • Changing mouse settings • Adding and modifying user accounts • Changing power-saving settings • Changing accessibility settings...

  • Page 76: Changing Screen Settings

    CHAPTER 8: Customizing Windows Changing screen settings If you are using a monitor, you can adjust the screen settings for brightness, contrast, and horizontal and vertical image position using the controls on the front or side of your monitor. For more information about these adjustments, see your monitor’s user guide. Adjusting the color depth and screen area are two of the most basic display settings you may need to change.

  • Page 77: Changing The Appearance Of Windows And Backgrounds

    Changing the appearance of windows and backgrounds You can change the appearance of Windows desktop items, such as the colors of windows and dialog boxes and the color and design of the desktop background. To change Window colors and effects:...

  • Page 78: Selecting A Screen Saver

    CHAPTER 8: Customizing Windows Click the Picture Location list, then click the location where you want to look for background images. If the location you want is not in the list, click Browse and locate the drive and folder. Click the picture or color you want to use for the background, then click OK. Selecting a screen saver Caution If you are using a monitor (not a flat-panel display), an image may get burned in...

  • Page 79: Changing Gadgets

    Changing gadgets Gadgets are constantly running mini-programs that are visible on your Windows desktop. They can be moved, removed, resized, and configured according to your preference. Although you can position them anywhere on your desktop, gadgets are usually visible on the right edge of your screen in the Sidebar.
  • Page 80 CHAPTER 8: Customizing Windows Using a gadget’s control panel Some gadgets have built-in control panels that you can use to control their behavior. To use a gadget’s control panel: In the Sidebar, hold the mouse pointer over the gadget. The gadget’s built-in control panel appears on the gadget.

  • Page 81: Setting Up Multiple Monitors

    Setting up multiple monitors Important The dialog boxes shown in this section are for demonstrative purposes only and may not represent the screens on your computer. If your computer’s video card supports additional monitors (it must have two video connections), you can connect an additional monitor or projector to your computer.

  • Page 82: Changing System Sounds

    CHAPTER 8: Customizing Windows Changing system sounds You can change the sounds that play for system events, such as Windows startup and shut down, logging on and logging off, window maximizing and minimizing, and error messages. To change system sounds: Click (Start), Control Panel, Hardware and Sound, then under Sound, click Change system sounds.

  • Page 83: Changing Mouse Settings

    Changing mouse settings Help For more information about mouse settings, click Start, then click Help and Support. Type mouse settings in the Search Help box, then press E NTER You can adjust the double-click speed, pointer speed, left-hand or right-hand configuration, and other mouse settings.

  • Page 84: Adding And Modifying User Accounts

    CHAPTER 8: Customizing Windows Adding and modifying user accounts You can create and customize a user account for each person who uses your computer. You can also change between user accounts without turning off your computer. User account tips • If you want to create an account for someone, but you do not want that user to have full access to your computer, be sure to make that account limited.

  • Page 85: Changing Power-Saving Settings

    • Switch User opens the account selection screen but does not log off the current user, and any programs that were running for the previous user continue to run. • Log Off logs off the current user, then opens the account selection screen.
  • Page 86 CHAPTER 8: Customizing Windows To change advanced power settings, click Change plan settings, then click Change advanced power settings. Change the settings you want, then click OK. You can change: • Power-down times for your hard drive, wireless network adapter, USB devices, and processor •...

  • Page 87: Changing Accessibility Settings

    Changing accessibility settings Your computer can be a powerful tool, but it may be less useful to you if items on the screen are difficult to see, or if the mouse is difficult to control. Windows has several tools that help you use it more easily.

  • Page 88: Using Voice Recognition

    CHAPTER 8: Customizing Windows Using voice recognition You can attach a microphone to your computer and configure Windows to create typed text from your voice. To set up voice recognition: Click (Start), Control Panel, Ease of Access, then click Speech Recognition Options. The Speech Recognition Options window opens.

  • Page 89: Chapter 9: Networking Your Computer

    CHAPTER Networking Your Computer • Introduction to Networking • Wired Ethernet networking • Wireless Ethernet networking • Setting up your network connection • Testing your network • Adding a printer to your network • Sharing resources • Using the network...

  • Page 90: Introduction To Networking

    CHAPTER 9: Networking Your Computer Introduction to Networking Making sure your broadband connection works Important If you do not have a broadband connection already installed, make the necessary arrangements with your ISP. Be sure to find out how soon after the installation the line will be activated.
  • Page 91 To add the ability to access a wireless Ethernet network to your wired Ethernet network, connect an access point to the router or use a router that has a built-in access point. Attached to the router are all of your computers or Ethernet-ready devices. Also connected to the router is a cable or DSL modem that provides access to the Internet.

  • Page 92: Setting Up Wired Ethernet Network Hardware

    Ethernet cards and drivers on the computers that do not have Ethernet already installed. To order wired or wireless Ethernet PCI or PC cards, visit the Accessories Store at www.gateway.com. Use the documentation that comes with your Ethernet cards for instructions on installing the card and any required drivers.

  • Page 93: Wireless Ethernet Networking

    In addition to a router, you need a straight-through cable for each computer you want to connect to the network. Cable/DSL modem Router WAN port To set up a network using a router: Plug one end of the power adapter into the AC connector on the router and the other end into a grounded, 110V electrical outlet.

  • Page 94: Using An Access Point

    • Internet security features like a firewall to keep intruders out of your network. • Wireless security features like SecureEasySetup™ or 128-bit WEP encryption. If you are not sure what to buy, check out Gateway’s accessory store at www.gateway.com. For a wireless Ethernet network you need: •...

  • Page 95: Setting Up Wireless Ethernet Network Hardware

    Click the plus (+) in front of Network adapters. The wireless Ethernet device installed in your computer is listed. If one is not listed, you must install one. Setting up wireless Ethernet network hardware Installing wireless cards and drivers...

  • Page 96: Configuring Your Router

    CHAPTER 9: Networking Your Computer Configuring the TCP/IP protocol A networking protocol is a language computers use to talk to each other. One of several available protocols must be set up on each computer you plan to use on your network. We recommend you use the Transmission Control Protocol/Internet Protocol (TCP/IP), which is widely accepted and compatible for local area networks (LANs), as well as for Internet communications.

  • Page 97: Wireless Security

    Click Network and Sharing Center. The Network and Sharing Center window opens. Click Connect to a network on the left of the window. The Connect to a network dialog box opens. Click a network, then click Connect. If you can see the network name, but you cannot connect to it, your network is using security.

  • Page 98: Testing Your Network

    CHAPTER 9: Networking Your Computer Testing your network Now that your home network is set up, log onto one of your computers and access a favorite Internet Web site. If you are unable to connect to the Internet: • Click (Start), Control Panel, Network and Internet, then the Network and Sharing Center.
  • Page 99 Sharing drives or folders To share drives or folders: Click (Start), then click Computer. Right-click the drive or folder that you want to share, then click Share. The Properties dialog box opens. If you share a drive, the entire contents of that drive will be available to everyone on your network.

  • Page 100: Using The Network

    CHAPTER 9: Networking Your Computer Using the network After the drives and printers on each network computer are shared, you can: • View shared drives and folders • Map a network drive • Open and copy files stored on other network computers •...

  • Page 101: Copying Files Across The Network

    Copying files across the network To copy files across the network: Click (Start), then click Computer. The Computer window opens. Browse to the network drive that contains the file you want to copy. Browse to the file you want to copy.
  • Page 102 CHAPTER 9: Networking Your Computer...

  • Page 103: Chapter 10: Protecting Your Computer

    CHAPTER Protecting your computer • Hardware security • Data security • Security updates...

  • Page 104: Hardware Security

    Make sure that you use a password you can remember. The password feature is very secure, and you cannot bypass it. If you forget your password, you will have to return your computer to Gateway so we can reset it. Windows user accounts Windows lets you set up a user account for each person who uses your computer.

  • Page 105: Protecting Your Computer From Viruses

    For more information about modifying security settings, see “Modifying security settings” on page 104. Your new Gateway computer may have the McAfee SecurityCenter installed. The McAfee SecurityCenter includes the following components: • McAfee VirusScan is an anti-virus subscription service. You can use VirusScan to protect your computer from viruses, worms, Trojan horses, and hybrid attacks.

  • Page 106: Using Mcafee Securitycenter

    CHAPTER 10: Protecting your computer Using McAfee SecurityCenter Scanning for and removing viruses To scan for and remove viruses: Click (Start), All Programs, McAfee, then click McAfee SecurityCenter. McAfee SecurityCenter opens. Click Scan. McAfee scans your computer for viruses and automatically removes any that it finds.
  • Page 107 Configuring McAfee VirusScan You can configure McAfee VirusScan to perform a virus scan at certain times and on certain drives on your computer. You can also configure the types of files that it scans for. To configure McAfee VirusScan: Click (Start), All Programs, McAfee, then click McAfee SecurityCenter.
  • Page 108 CHAPTER 10: Protecting your computer Click the grey Virus protection is enabled bar to expand that area, then click Advanced. Click the type of scan you want to configure, then set the options for that scan type. Click OK. Using McAfee Parental Controls You can use McAfee Parental Controls to restrict your children from accessing specific Web sites or spending too much time on the Internet.

  • Page 109: Using Windows Security Center

    Click Parental Controls, then click Configure in the services area. The Parental Controls Configuration screen opens. Click the grey Parental controls are disabled bar to expand that area, then click Advanced. Click the control you want to configure, then follow the instructions for modifying that control.

  • Page 110: Security Updates

    CHAPTER 10: Protecting your computer Modifying security settings To modify security settings: Click (Start), Control Panel, then click Security. Click Security Center. The Windows Security Center dialog box opens. Click: • Windows Update to run Windows Update or modify the Windows Update settings. •...
  • Page 111 Click Windows Update. Windows checks the Microsoft Web site to see if any updates are available. Click: • Install Updates to download and install updates on your computer. These updates include security updates. • Install Extras to download additional Windows software for your computer.

  • Page 112: Bigfix

    CHAPTER 10: Protecting your computer BigFix Your computer may include BigFix. BigFix monitors your computer for problems and conflicts. It automatically gathers information about the latest bugs, security alerts, and updates from BigFix sites on the Internet. Whenever BigFix detects a problem, it alerts you by flashing the blue taskbar icon.

  • Page 113: Chapter 11: Maintaining Your Computer

    CHAPTER Maintaining Your Computer • Setting up a maintenance schedule • Caring for your computer • Cleaning your computer • Recovering your system • Updating Windows • Using BigFix • Managing hard drive space • Scheduling maintenance tasks • Moving from your old computer...

  • Page 114: Setting Up A Maintenance Schedule

    CHAPTER 11: Maintaining Your Computer Setting up a maintenance schedule Use the following table to set up a regular maintenance schedule. Maintenance task Weekly Monthly When needed Check for viruses Run Windows Update Manage hard drive space Clean up hard drives Scan hard drive for errors Defragment hard drive Back up files...

  • Page 115: Cleaning Your Computer

    Cleaning your computer Keeping your computer clean and the vents free from dust helps keep your computer performing at its best. You may want to gather these items and put together a computer cleaning kit: • A soft, lint-free cloth •...

  • Page 116: Cleaning The Mouse

    Most computer problems can be solved by following the information in “Troubleshooting” on page 145 or at www.gateway.com. Problem-solving may also involve re-installing some or all of the computer’s software (also called recovering or restoring your system). Gateway provides everything you need to recover your system under most conditions.

  • Page 117: Recovering Your System Using Microsoft System Restore

    Recovering your system using Microsoft System Restore Microsoft System Restore periodically takes “snapshots” of your system settings and saves them as restore points. In most cases of hard-to-resolve software problems, you can return to one of these restore points to get your system running again.

  • Page 118: Recovering Your System Using The Windows Dvd

    CHAPTER 11: Maintaining Your Computer Recovering your system using the Windows DVD To completely re-install Windows Insert the Windows DVD into one of your computer’s DVD-capable drives, then restart your computer. When the prompt “Press any key to boot from CD or DVD” appears, press any key on your keyboard.

  • Page 119: Managing Hard Drive Space

    Managing hard drive space Windows provides several utilities you can use to check hard drive space, delete unnecessary files, defragment files, and back up files. Checking hard drive space To check hard drive space: Shortcut Start Computer right-click drive...

  • Page 120: Deleting Unnecessary Files

    CHAPTER 11: Maintaining Your Computer Deleting unnecessary files Delete unnecessary files, such as temporary files and files in the Recycle Bin, to free hard drive space. To delete unnecessary files: Shortcut Start Computer right-click drive Properties Disk Cleanup Click (Start), All Programs, Accessories, System Tools, then click Disk Cleanup. The Disk Cleanup dialog box opens.

  • Page 121: Checking The Hard Drive For Errors

    Checking the hard drive for errors The Error-checking program examines the hard drive for physical flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on the hard drive so Windows does not use them.

  • Page 122: Defragmenting The Hard Drive

    CHAPTER 11: Maintaining Your Computer Defragmenting the hard drive When working with files, sometimes Windows divides the file information into pieces and stores them in different places on the hard drive. This is called fragmentation, and it is normal. In order for your computer to use a file, Windows must search for the pieces of the file and put them back together.

  • Page 123: Backing Up Files

    Use a backup device, such as a recordable disc drive, to do a complete hard drive backup. If you do not have a high-capacity backup device and you want to purchase one, you can visit the Accessories Store at www.gateway.com. To back up files: Click (Start) then click Computer.

  • Page 124: Scheduling Maintenance Tasks

    CHAPTER 11: Maintaining Your Computer Scheduling maintenance tasks Task Scheduler lets you schedule maintenance tasks such as running Disk Defragmenter and checking your drives for errors. Important Your computer must be on during scheduled tasks. If your computer is off, scheduled tasks will not run. To start the Task Scheduler: Click (Start), All Programs, Accessories, System Tools, then click Task Scheduler.

  • Page 125: Transferring Files And Settings Manually

    Transferring files and settings manually You can manually transfer your personal data files by copying them to removable media, such as a writable disc, an external hard drive, a network location, or a flash drive. Finding your documents Many programs save your personal data files in the Documents or My Documents folder. Look in your old computer’s documents folder for personal data files.
  • Page 126 CHAPTER 11: Maintaining Your Computer...

  • Page 127: Chapter 12: Adding And Replacing Components

    CHAPTER Adding and Replacing Components • Preventing static electricity discharge • Opening the case • Closing the case • Installing memory • Replacing the system battery • Replacing a CD, DVD, or diskette drive, or a memory card reader • Replacing an expansion card •...

  • Page 128: Preventing Static Electricity Discharge

    CHAPTER 12: Adding and Replacing Components Preventing static electricity discharge Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your computer and unplug the power cord and modem and network cables before opening the case. The components inside your computer are extremely sensitive to static electricity, also known as electrostatic discharge (ESD).
  • Page 129 Move the cover release lever to the side to release the cover. Caution When you release the lever, the top of the side panel may fall away from the computer. Hold the side panel in place and lower it slowly, then remove it.

  • Page 130: Removing The Front Bezel

    CHAPTER 12: Adding and Replacing Components Removing the front bezel To remove the front bezel: Caution Be careful not to pull or damage the hard drive power and data cables when you remove the metal reinforcing beam/hard drive assembly. After removing the side panel, remove the metal reinforcing beam/hard drive assembly by lifting it out of the chassis.

  • Page 131: Closing The Case

    Closing the case Replacing the front bezel To replace the front bezel: Slide the tab on the top of the bezel into the slot in the top of the computer. Swing the bottom of the bezel in so the tabs on the bezel slide into the slots on the front of the chassis.

  • Page 132: Replacing The Side Panel

    CHAPTER 12: Adding and Replacing Components Replacing the side panel To replace the side panel: Make sure that all of the internal cables are arranged inside the case so they will not be pinched when you close the case. Insert the panel tabs into the bottom of the case, then swing the side panel up toward the top of the computer until it clicks to secure it into place.

  • Page 133: Replacing The System Battery

    Align the notches on the new DIMM with the notches on the memory module bank and press the module firmly into the bank. The tabs on the sides of the memory module should secure the memory module automatically. When the module is secure, you hear a click.

  • Page 134: Replacing A Cd, Dvd, Or Diskette Drive, Or A Memory Card Reader

    CHAPTER 12: Adding and Replacing Components Locate the old battery on the system board and note its orientation. You will need to install the new battery the same way. Battery release tab Push the battery release tab. The battery pops out of the socket. Make sure that the positive (+) side of the new battery is facing up, then press the battery into the socket until it snaps into place.
  • Page 135 Disconnect the component cables, noting their locations and orientation. You will reconnect the cables after you install the new component. (DVD drive shown.) 5.25-inch component - OR - 3.5-inch component If you are removing a 5.25-inch component, pull the release latch down to the Unlock position on the 5.25-inch bay, then slide the component forward and out of the bay.

  • Page 136: Replacing An Expansion Card

    CHAPTER 12: Adding and Replacing Components Note any jumper settings on the old drive and set the jumper on the new drive to be the same. Slide the new 3.5-inch component into the bay, then push down on the release latch to move it to the Lock position.

  • Page 137: Replacing The Front Fan

    Open the card retention lever. Card retention lever Remove the old expansion card. You can slightly seesaw the card end-to-end to loosen it, but do not bend the card sideways. Caution Do not touch the contacts on the bottom part of the expansion card.
  • Page 138 CHAPTER 12: Adding and Replacing Components Remove the fan assembly by squeezing it slightly (top to bottom) and pulling it away from the case. Disconnect the cables from the 5.25-inch component, noting their locations and orientation. You will reconnect the cables after you reinstall the component. (DVD drive shown.) Pull the release latch down to the Unlock position on the 5.25-inch bay, then slide the component forward and out of the bay.
  • Page 139 Disconnect the fan cable from the system board. Remove the four screws securing the fan to the fan shroud, then remove the old fan. Secure the new fan to the fan shroud with the four screws you removed in the previous step.

  • Page 140: Replacing The Hard Drive

    CHAPTER 12: Adding and Replacing Components Remove the bezel by following the instructions in “Removing the front bezel” on page 124. Disconnect the cable from the I/O panel. Remove the screw that secures the I/O panel to the computer, then remove the I/O panel from the computer.

  • Page 141: Replacing The Power Supply

    Disconnect the drive cables, noting their locations and orientation. (You will reconnect the cables after you install the new drive.) Move the drive release latch up (away from the center of the bracket) to the Unlock position, then slide the drive out of the drive bracket to remove it.
  • Page 142 CHAPTER 12: Adding and Replacing Components Caution Be careful not to pull or damage the hard drive power and data cables when you remove the metal reinforcing beam/hard drive assembly. Disconnect the power supply cables from all components (such as hard drives, CD or DVD drives, and the system board), noting their locations and orientation.

  • Page 143: Replacing The Processor

    Replacing the processor Tools You need a Phillips screwdriver to replace the processor. To replace the processor: Remove the side panel by following the instructions in “Removing the side panel” on page 122. Remove the bezel by following the instructions in “Removing the front bezel”...
  • Page 144 CHAPTER 12: Adding and Replacing Components Loosen the four screws that secure the heat sink to the system board, then remove the heat sink. These screws cannot be removed. If the heatsink sticks to the processor, twist it slightly to release it, then try again. Screw Screw Screw...

  • Page 145: Replacing The System Board

    Replacing the system board Tools You need a Phillips screwdriver to replace the system board. To replace the system board: Remove the side panel by following the instructions in “Removing the side panel” on page 122. Remove the bezel by following the instructions in “Removing the front bezel”...
  • Page 146 CHAPTER 12: Adding and Replacing Components Remove the fan assembly by squeezing it (top to bottom), then pulling it away from the case. Disconnect the fan cable from the system board. Disconnect the cables from the 5.25-inch component, noting their locations and orientation. You will reconnect the cables after you reinstall the component.
  • Page 147 Pull the release latch down to the Unlock position on the 5.25-inch bay, then slide the component forward and out of the bay. Lift the 5.25-inch bay from the chassis to remove it. Disconnect the power and data cables from the system board, noting their locations and orientation.
  • Page 148 CHAPTER 12: Adding and Replacing Components Find the memory module banks on your system board. Gently pull the plastic tabs away from the sides of the memory modules, then remove them. Remove the seven (7) system board screws. Screws Screws Lift the system board up and out of the case.
  • Page 149 Caution The heat sink has Thermal Interface Material (TIM) on the bottom. Be careful not to damage this material when you remove the heat sink from the processor. If removing the heat sink also pulls the processor out of the processor socket, the processor could be damaged.
  • Page 150 CHAPTER 12: Adding and Replacing Components Slide the 5.25-inch component into the bay, then push up on the release latch to move it to the Lock position. Reconnect the component cables using your notes from Step Reinstall the memory you removed previously. Reinstall any expansion cards you removed.

  • Page 151: Chapter 13 Troubleshooting

    CHAPTER Troubleshooting • Safety guidelines • First steps • Troubleshooting • Telephone support...

  • Page 152: Safety Guidelines

    • If an error message appears on the screen, write down the exact message. The message may help Gateway Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction.

  • Page 153: Cd Or Dvd Drives

    CD or DVD drives The computer does not recognize a disc or the CD or DVD drive • Make sure that the disc label is facing up, then try again. • Try a different disc. Occasionally discs are flawed or become scratched and cannot be read by the CD or DVD drive.

  • Page 154: Diskette Drive

    CHAPTER 13: Troubleshooting Diskette drive The diskette drive is not recognized • Shut down and restart your computer. You cannot save a file to diskette or you see the message “disk is full or write-protected” • Make sure that the write-protection tab on the upper-right corner of the diskette is down (unprotected).

  • Page 155: Ethernet

    Ethernet You cannot see the other computers on your network • Make sure that your Ethernet cable is plugged into the Ethernet jack on your computer. Make sure that the other end is plugged into a router. • Make sure that all computers are plugged into a powered electrical outlet and turned on.

  • Page 156: Hard Drive

    CHAPTER 13: Troubleshooting Hard drive You see an “Insufficient disk space” error message • Delete unnecessary files from the hard drive using Disk Cleanup. For instructions on deleting unnecessary files, see “Deleting unnecessary files” on page 114. Help For more information about file management, click Start, then click Help and Support.

  • Page 157: Keyboard

    If the keyboard does not work after it dries, you may need to replace it. Media Center To view Media Center troubleshooting information that is not covered in this section, go to the Gateway support Web Site at www.gateway.com. Help For more information about Windows Media Center, click Start, then click Help and Support.
  • Page 158 1024 × 768 for computer monitors and 800 × 600 for the Gateway 42-inch Plasma TV. Many TVs cannot display this high of a resolution and may shift, scramble, or scroll the picture. For a better picture on a TV display, you may need to lower the Media Center screen resolution to 800 ×...

  • Page 159: Memory

    You want to change display settings to get better TV or DVD image quality • Adjust the display device brightness, contrast, hue, and saturation. For more information, see the Gateway support Web site at: www.gateway.com. You want to know whether you can burn programs that were recorded with your Media Center computer to a DVD •...
  • Page 160 CHAPTER 13: Troubleshooting Your modem does not dial or does not connect • Make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. See “Networking Your Computer” on page 83 or your setup poster to make sure that the connections have been made correctly.
  • Page 161 Your 56K modem does not connect at 56K Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K. Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may lower the speed even further.

  • Page 162: Monitor

    CHAPTER 13: Troubleshooting Monitor The screen resolution is not correct • Change the screen resolution from the Display Settings dialog box. For more information, “Changing color depth and screen resolution” on page The computer is running but there is no picture •...

  • Page 163: Networks

    The mouse works erratically • If the mouse pointer begins moving erratically across the computer display or becomes difficult to control precisely, cleaning the mouse will likely improve its accuracy. • Clean the mouse by wiping the bottom with a clean, damp cloth. Make sure that the optical sensor is clean and free of debris.

  • Page 164: Sound

    CHAPTER 13: Troubleshooting Right-click the printer you want to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. See the guide that came with your printer for instructions on installing the printer driver. You see a “Printer queue is full” error message •...

  • Page 165: Telephone Support

    Make sure that your computer is nearby at the time of your call. The technician may have you follow troubleshooting steps. Telephone numbers Gateway offers a wide range of customer service, Customer Care, and information services. Automated troubleshooting system Service description...

  • Page 166: Self-Help

    Self-help If you have how-to questions about using your Gateway-supplied hardware or software, see the following resources: • The printed or online documentation that came with your hardware or software. In many cases, additional product information and online documentation for Gateway-supplied hardware can be found in our Web site's Documentation Library.
  • Page 167 Libraries easy-to-use learning libraries. Online More than 450 online courses are www.learnwithgateway.com Training available from Learn With Gateway. from Learn All you have to do is go online and log With in. You select the subject matter, and Gateway the learning format (self-paced tutorials or virtual classrooms), all from the comfort of your computer.
  • Page 168 CHAPTER 13: Troubleshooting...

  • Page 169: Appendix A Legal Notices

    APPENDIX Legal Notices • Important safety information • Regulatory compliance statements • Environmental information • Notices...

  • Page 170: Important Safety Information

    Gateway system. Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.

  • Page 171: Regulatory Compliance Statements

    Phone: 800-846-2000 Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. This device complies with Part 15 of the FCC Rules. Operation of this device is subject to the following two conditions: (1)this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 172: Laser Safety Statement

    Lightning protection For added protection of any Gateway product during a lightning storm or when it is left unattended or unused for long periods of time, unplug the product from the wall outlet and disconnect the antenna or cable system.

  • Page 173: Environmental Information

    When your electrical or electronic equipment is no longer useful to you, “take it back” to your local or regional waste collection administration for recycling. ■ In some cases, your “end of life” product may be “traded in” for credit towards the purchase of new Gateway equipment. Call Gateway to see if this program is available in your area. ■...

  • Page 174: Macrovision Statement

    Gateway may improve and/or change products described in this publication at any time. Due to continuing system improvements, Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.

  • Page 175: Index

    Index removing cleaning replacing audio CD AC power connector case BigFix accessing broadband connection shared drives computer screen connecting shared files broadband Internet connection shared folders keyboard accessories LCD panel browser safety precautions mouse accounts notebook exterior browsing for files and folders...
  • Page 176 Zip drive properties Protocol troubleshooting copying using screen saver files across network files and folders documentation text and graphics Gateway Web site editing help creating music track information Help and Support desktop icons editing buttons online help desktop shortcuts electrostatic discharge (ESD)
  • Page 177 Gateway receiving and viewing downloading files Web address sending requirements to access Web site sending a Fax troubleshooting Gigabit Ethernet sending from program using sending scanned image Internet service provider (ISP) setting up cover page...
  • Page 178 Contents Authenticity recording audio using DVD drive MIDI file maintenance using Windows Media Player minimize button backing up files checking for drive errors modem music library checking hard drive space cable building connecting music tracks cleaning dial-up copying cleaning computer display jack muting sound cleaning computer screen...
  • Page 179 CD rear fan Scroll Lock indicator audio file replacing scroll wheel Media Player file rebooting computer Search utility multimedia files recordable drive searching music CD locating for files and folders Windows Media Player file recording Plug and Play devices...
  • Page 180 Windows Media Player updating building music library device drivers classroom creating music files McAfee SecurityCenter Gateway Learning Libraries creating WMA files Windows editing tack information Learn With Gateway playing audio CD USB port playing audio file transferring user accounts...
  • Page 181 Windows Update wired Ethernet troubleshooting WMA file creating editing track information playing Wordpad workgroup naming working safely World Wide Web (WWW) downloading files Zip drive...
  • Page 182 Contents...
  • Page 184 MAN 3BAY MBTX PRO USR GDE V R0 12/06...

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