Gateway DX4300 User Manual
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Gateway DX4300 User Manual

Gateway dx4300: user guide
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Summary of Contents for Gateway DX4300

  • Page 1 USERGUIDE ® ®...

  • Page 3: Safety Instructions

    Information for your safety and comfort Safety instructions Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
  • Page 4 Warning! The grounding pin is a safety feature. Using a power outlet that is not properly grounded may result in electric shock and/or injury. Note: The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product.

  • Page 5: Disposal Instructions

    Gateway's ENERGY STAR qualified products save your money by reducing energy cost and protecting the environment without sacrificing features or performance. Gateway is proud to offer our customers products with the ENERGY STAR mark. What is ENERGY STAR? Products that are ENERGY STAR qualified use less energy and prevent greenhouse gas emissions by meeting strict energy efficiency guidelines set by the U.S.

  • Page 6: Finding Your Comfort Zone

    Note: The statement above is applicable only to Gateway system with an ENERGY STAR sticker. Gateway ENERGY STAR qualified products: • Produce less heat and reduce cooling loads, and warmer climates. • Automatically go into "display sleep" and "computer sleep" mode after 15 and 30 minute of inactivity respectively.
  • Page 7 Taking care of your vision Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting, poorly focused screens, very small typefaces and low-contrast displays could stress your eyes. The following sections provide suggestions on how to reduce eyestrain. Eyes •...

  • Page 9: Table Of Contents

    Contents Chapter 1: Checking Out Your Computer ..1 About this guide ......2 Product Registration .
  • Page 10 Internet and networking ..... 32 Internet ....... . . 32 Modem (cable or DSL) .

  • Page 11: Chapter 1: Checking Out Your Computer

    CHAPTER1 Checking Out Your Computer...

  • Page 12: About This Guide

    CHAPTER 1: Checking Out Your Computer About this guide This guide includes information and maintenance instructions that are specific to your model of Gateway computer. Some illustrations in this guide may look different than your computer because hardware options and port locations may vary.

  • Page 13: Front

    Press this button to turn the power on or off. You button/power can also configure the power button to operate in indicator Standby/Resume mode or Hibernate mode. The power indicator lights when the computer is turned www.gateway.com “Using the media card reader” on page...
  • Page 14 CHAPTER 1: Checking Out Your Computer Component Description Backup button Press to launch the backup software suite. (optional) Photo Frame Press to start slide show. button (optional)

  • Page 15: Back

    (pink) Headphone/analo g speakers jack (green) -OR- Front speakers jack www.gateway.com Description Plug the power cord into this connector. Make sure this switch is set to the proper local voltage. Plug a PS/2 keyboard into this port. Connect a VGA monitor to this port if the optional add-in video card is not installed.
  • Page 16 CHAPTER 1: Checking Out Your Computer Component Icon Modem jack (optional) Case cover Phillips screws (optional) PS/2 mouse port IEEE 1394/FireWire port (optional) Ethernet (network) jack Center/subwoofer jack (orange) Audio in (Line in) jack (blue) -OR- Side speaker jack Video card Expansion slot cover thumbscrew Description...
  • Page 17 Component Icon Telephone jack (optional) eSATA jack eSATA (optional) www.gateway.com Description Plug the cord from your telephone into this jack.eSATAportConnects to USB 2.0 or eSATA devices (only for certain models). Connect an external SATA hard drive to this optional jack. (only for certain...
  • Page 18 CHAPTER 1: Checking Out Your Computer...

  • Page 19: Chapter 2: Setting Up And Getting Started

    CHAPTER2 Setting Up and Getting Started...

  • Page 20: Preparing Power Connections

    CHAPTER 2: Setting Up and Getting Started Preparing power connections Protecting from power source problems Warning High voltages can enter your computer through both the power cord and the modem connection. Protect your computer by using a surge protector. If you have a telephone modem, use a surge protector that has a modem jack.

  • Page 21: Connecting A Dial-Up Modem

    Web page display program called a commercially available Web browsers, like Microsoft Internet Explorer or Netscape Navigator. www.gateway.com on the back of your computer. on the modem at the back of , which are electronic documents that browser...

  • Page 22: Connecting To A Web Site

    To go to a different Web site, type the (called a in the browser address bar (for example www.gateway.com), then click GO on the browser address bar. hyperlinks . A link may be colored or To connect to a Web site: for “Universal Resource Locator”)

  • Page 23: Downloading Files

    In the address bar, type the address of the Web site that contains the file or program you want to download, then press E www.gateway.com Help For more information about connecting to a Web site, The Web browser locates the server...

  • Page 24: Ethernet Networking

    CHAPTER 2: Setting Up and Getting Started Create or locate the folder where you want to store the file on your computer. For more information, see “Working with files and folders” on page 10. Click the link on the Web page for the file that you want to download.
  • Page 25 Ethernet is available at three different speeds. Standard Ethernet runs at 10 Mbps, Fast Ethernet runs at 100 Mbps, and Gigabit Ethernet runs at 1000 Mbps. Most home networks are built using Standard or Fast Ethernet components. Business networks are typically built using Fast or Gigabit Ethernet components.

  • Page 26: Ethernet Network

    CHAPTER 2: Setting Up and Getting Started Attached to the router are all of your computers or Ethernet-ready devices. Also connected to the router is a cable or DSL modem that provides access to the Internet. Cable/DSL modem Router Equipment you need for a router-based Ethernet network Important For best results, all Ethernet components should be either...
  • Page 27 Two or more computers with Ethernet • jacks One router • One broadband Internet connection • (optional) Ethernet cables connecting all of the • network equipment When buying your router, be sure the model includes everything your network needs,...
  • Page 28 CHAPTER 2: Setting Up and Getting Started Connecting network cables We recommend using category 5, unshielded, twisted-pair cable (approximately 1/4-inch diameter with a thin outer-jacket, containing eight color-coded wires), and equipment compatible with this type of cable. This type of cable is equipped with RJ-45 connectors (like a large telephone jack connector, but with eight pins) on each end.
  • Page 29 In addition to a router, you need a straight-through cable for each computer you want to connect to the network. Router To set up a network using a router: Plug one end of the power adapter into the AC connector on the router and the other end into a grounded, 110V electrical outlet.

  • Page 30: Testing Your Network

    Temporarily turn off any firewall • software on your desktop computer Turn off all of the devices, then power • them back on Refer to your router’s or access point’s •...

  • Page 31: Sharing Resources

    On the Sharing tab, click Share this printer, then click OK. Using the network After the printers on each network computer are shared, you can print documents on network printers. www.gateway.com To share printers: window opens. window opens. share printers among...

  • Page 32: Using The Media Card Reader

    CHAPTER 2: Setting Up and Getting Started Printing files across the network install the driver for the printer on the computer you are sending the file from. You can obtain the printer driver and installation instructions from the CD that shipped with your printer or from the manufacturer’s Web site.

  • Page 33: Using A Memory Card

    Important Do not use the remove hardware icon in the taskbar to drive), then...
  • Page 34 CHAPTER 2: Setting Up and Getting Started...

  • Page 35: Chapter 3: Maintaining Your Computer

    CHAPTER3 Maintaining Your Computer...

  • Page 36: Setting Up A Maintenance Schedule

    CHAPTER 3: Maintaining Your Computer Setting up a maintenance schedule Use the following table to set up a regular maintenance schedule. Maintenance task Check for viruses Run Windows Update Manage hard drive space Clean up hard drives Scan hard drive for errors Defragment hard drive Back up files...
  • Page 37 Be careful not to bump or drop your computer, • and do not put any objects on top of it. The case, although strong, is not made to support extra weight. When transporting your computer, we • recommend that you put it in the original packaging materials.

  • Page 38: Updating Windows

    CHAPTER 3: Maintaining Your Computer Updating Windows Windows Update helps you keep your computer up-to-date. Use Windows Update to choose updates for your computer’s operating system, software, and hardware. New content is added to the site regularly, so you can always get the most recent updates and fixes to protect your computer and keep it running smoothly.

  • Page 39: Chapter4 Troubleshooting

    CHAPTER4 Troubleshooting...

  • Page 40: Safety Guidelines

    Safety guidelines While troubleshooting your computer, follow these safety guidelines: Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been spilled into your computer • Your computer was dropped •...

  • Page 41: Error Messages

    C” “Operating system not found” “Unable to locate host” “Download Error” www.gateway.com Help For more information about troubleshooting, click Action “You get an “Insufficient disk space” error message” on page “You get a “Data error” message” on page “The hard drive cannot be...

  • Page 42: Internet And Networking

    Error message “Memory error” “Not enough memory” Internet and networking Internet If you do not find a solution to your problem in this section, the issue may be networking related. See “Networking” on page 37 You cannot connect to the Internet If you are using a cable or DSL modem, make sure •...
  • Page 43 You see an “Unable to locate host” message and are unable to browse the Internet You may have typed the URL (Web address) • incorrectly. Check the URL, then enter it again, or try a different URL. Your Web browser may be experiencing •...

  • Page 44: Modem (Cable Or Dsl)

    Modem (cable or DSL) My computer cannot connect to the Internet. Make sure that your modem is connected to the • network jack. See the documentation that came with your • modem for additional troubleshooting information. Contact your modem manufacturer for technical •...
  • Page 45 Help For more information about dialing properties, click Start, then click Help and Support. Type dialing in the Search Help box, then press E Check for line noise (scratchy, crackling, or • popping sounds), which is a common problem that can cause the modem to connect at a slower rate, interrupt downloads, or even disconnect.
  • Page 46 Click the Diagnostics tab, then click Query Modem. If information about the modem appears, the modem passed diagnostics. If no modem information is available, a white screen appears with no data, or if you get an error such as has failed to respond diagnostics.

  • Page 47: Networking

    Help For more information about network troubleshooting, click Start, then click Help and Support. Type network troubleshooting in the Search Help box, then press E www.gateway.com where should be different for all NTER is a number you...

  • Page 48: Power

    Power Your computer will not turn on Make sure that the power cord is connected to • an AC power source and to your computer, and that your computer is turned on. If your power cables are connected to a power strip, make sure it is turned on.

  • Page 49: Printing

    To set a default printer: Click Control Panel printers. Right-click the printer you want to be the default printer, then click Set as Default Printer. www.gateway.com NTER Print dialog box. (Start), type printer, then press E opens and lists available NTER...

  • Page 50: Optical Discs

    Reinstall the printer driver. See your printer’s • user guide for instructions. Wait until files have been printed before sending • additional files to the printer. If you print large files or many files at one time, • you may want to add additional memory to the printer.

  • Page 51: Memory Card Reader

    Mouse The mouse does not work Make sure that the mouse cable is plugged in • correctly. Restart your computer. • Try a mouse you know is working to make sure • that the mouse port works. www.gateway.com...

  • Page 52: Keyboard

    The mouse works erratically Clean the mouse by wiping the bottom with a • clean, damp cloth. Make sure that the optical sensor is clean and free of debris. You may be using the mouse on a transparent, • reflective, metallic, or glossy surface. Your mouse uses optical sensors that do not work correctly on these surfaces.

  • Page 53: Files

    Restore. The file is restored to the place where it was originally deleted from. click Start, then click Help and Support. Type System Restore in the Search Help box, then press E www.gateway.com Help For more information about file management, click Caution...
  • Page 54 You get a “Data error” message This may be the result of a defective area on the • hard drive. To fix hard drive problems, run the error checking program. For instructions on fixing hard drive problems, see hard drive for errors” on page The hard drive cannot be accessed, or you see a “General failure reading drive C”...
  • Page 55 To check the hard drive for errors: Click (Start) then click Computer. The Computer window opens. Right-click the drive that you want to check for errors, click Properties, then click the Tools tab. Click Check Now, then click Start. Your drive is checked for errors.

  • Page 56: Memory

    Memory Help For more information about troubleshooting memory errors, click Start, then click Help and Support. Type memory error in the Search Help box, then press E You see a “Memory error” message Run the Memory Diagnostic Tool. Click • type Memory Diagnostic Tool, then press E Click Restart now and check for problems.

  • Page 57: Passwords

    Restart your computer. • Make sure that you have installed the required • software. For more information, see your expansion card’s documentation. Remove the card from your computer’s • expansion slot, then reinstall the card. www.gateway.com is turned off, then retype the...

  • Page 58: Media Center

    Media Center This section only covers problems relating to Media Center mode. Media Center mode is available only on Windows Vista Home Premium and Ultimate versions. Help For more information about Windows Media Center, click Start, then click Help and Support. Type Media Center in the Search Help box, then press E The Media Center video display looks bad on your TV Many factors can significantly affect the video quality:...
  • Page 59 Quality of video cables—Poor quality video • cables can cause problems. Gateway recommends using high-quality video cables. Screen resolution—Many TVs cannot display the • high resolution that your computer’s video signal uses, and may shift, scramble, or scroll the picture.

  • Page 60: Checking For Device Problems

    You get a “Download Error” message when Media Center tries to update the Program Guide You must be connected to the Internet to update • the Program Guide. Make sure that your computer is connected to the Internet. For information about manually updating the Program Guide, see the Media Center online help.

  • Page 61: Recovering Your System

    Problem solving may also involve reinstalling some or all of the computer’s software (also called Gateway provides everything you need to recover your system under most conditions. Caution To prepare your computer for additional system recovery options, you should create a set of recovery discs as soon as possible.

  • Page 62: Recovering Pre-Installed Software And Drivers

    This dialog box tells you the number of blank, recordable discs you will need to complete the recovery discs. Make sure that you have the required number of identical, blank discs ready before continuing. Insert a blank disc into the drive indicated in the Burn to list, then click Next.

  • Page 63: Returning To A Previous System Condition

    Maintenance, then click Backup and Restore Center. The On the left side of the window, click Repair Windows using System Restore, then click Next. www.gateway.com (Start), All Programs, Gateway, then click opens. main menu opens. Gateway Application main menu opens.

  • Page 64: Returning Your System To Its Factory Condition

    Click Gateway Recovery Management. Recovery Management Click the Restore tab, then click Restore system to factory default. The dialog box opens. CHAPTER 4: Troubleshooting “Recovering from your recovery (Start), All Programs, Gateway, then click opens. Confirm Restoration Gateway...
  • Page 65 Click Restore system from factory default. Caution Continuing the process will erase all files on your hard drive. Click Next to continue. Your hard drive’s original, factory-loaded contents are recovered. This process will take several minutes. Gateway Recovery Gateway Recovery Management +F10...

  • Page 66: Creating Labelflash Disc Labels

    Recovering from your recovery discs To reinstall Windows Vista and all pre-installed software and drivers: Turn on your computer, insert the first system recovery disc into your optical disc drive, then restart your computer. drive. During startup, press Fn+F12 to open the boot menu. The boot menu is where you can select which device to start from, such as the hard drive or an optical disc.
  • Page 67 To create a Labelflash label: Insert an unlabeled Labelflash disc into your recordable disc drive, label side down . Although usually you will have already recorded files to the disc, it is not necessary to do that step first.
  • Page 68 CHAPTER 4: Troubleshooting Enter the information you want printed on the disc into the fields, such as Disc Title, Author, and the track’s Title. Click the green arrow pointing to the right to continue, or click the green arrow pointing to the left to return to the previous screen.
  • Page 69 To change the font of the text that • will be printed on the disc, double-click the box’s dotted outline, then specify the font attributes and click OK. To change the general layout style, • click Select in the Layout Style box.
  • Page 70 CHAPTER 4: Troubleshooting To change the background, click • Select in the Background Image box. You can use images included with the software, or you can use your own photos or artwork by clicking Browse. Valid image formats are: JPG/JPEG •...
  • Page 71 Click the gold CD button to continue. A message box tells you to insert an unlabeled Labelflash disc. Make sure that an unlabeled Labelflash disc is in the Labelflash drive, label side down , then click Next. The Labelflash Wizard’s settings screen opens.
  • Page 72 CHAPTER 4: Troubleshooting When the printing of the label image is finished, the drive tray opens and the LabelFlash Wizard message “Burning completed.” Click Close. window displays the...

  • Page 73: Appendix A: Regulations And Safety Notices

    APPENDIX Regulations and safety notices...

  • Page 74: Fcc Notice

    APPENDIX A: Regulations and safety notices FCC notice This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 75: Declaration Of Conformity For Eu Countries

    Cet appareil numérique de la classe B est conforme a la norme NMB-003 du Canada. Declaration of Conformity for EU countries Hereby, Gateway, declares that this PC series is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Compliant with Russian regulatory certification...

  • Page 76: Notice For Australia

    APPENDIX A: Regulations and safety notices List of applicable countries EU member states as of May 2004 are: Belgium, Denmark, Germany, Greece, Spain, France, Ireland, Italy, Luxembourg, the Netherlands, Austria, Portugal, Finland, Sweden, United Kingdom Estonia, Latvia, Lithuania, Poland, Hungary, Czech Republic, Slovak Republic, Slovenia, Cyprus and Malta.

  • Page 77: Laser Compliance Statement

    This has no effect on the recorded image and does not constitute a malfunction. Macrovision copyright protection notice "U.S Patent Nos. 4,631,603; 4,819,098; 4,907,093; 5,315,448; and 6,516,132." This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection www.gateway.com...

  • Page 78: Radio Device Regulatory Notice

    APPENDIX A: Regulations and safety notices technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited. Radio device regulatory notice Note: Below regulatory information is for models with wireless LAN and/or Bluetooth only.

  • Page 79: The Fcc Rf Safety Requirement

    Operation in 2.4 GHz band To prevent radio interference to the licensed service, this device is intended to be operated indoors and installation outdoors is subject to licensing. Operation in 5 GHz band www.gateway.com...
  • Page 80 APPENDIX A: Regulations and safety notices Remark: All images are for reference purposes only. Actual configuration may vary. V09A1...
  • Page 82 MU12100328 Generic User GDE...

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