Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for Gateway 3200SE
Summary of Contents for Gateway 3200SE
- Page 1 Gateway Computer User Guide...
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Page 3: Table Of Contents
Gateway model and serial number ........ - Page 4 ......... . . 41 www.gateway.com...
- Page 5 Before calling Gateway Customer Care ........
- Page 6 www.gateway.com...
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Page 7: Getting Help
Chapter 1 Getting Help • Using the Gateway Web site • Using Help and Support • Using BigFix • Using Your Computer guide • Using Do More With Gateway • Using online help • Contacting Gateway... -
Page 8: Thank You For Purchasing Our Computer
Chapter 1: Getting Help Thank you for purchasing our computer! You have made an excellent decision choosing Gateway. We are sure that you will be pleased with the outstanding quality, reliability, and performance of your new computer. Each and every Gateway computer uses the latest technology and passes through the most stringent quality control tests to ensure that you are provided with the best product possible. -
Page 9: Gateway Web Site
Gateway Web site Gateway Web site Gateway's online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway eSupport Web site at support.gateway.com. -
Page 10: Using Esupport
General Tutorials to get the latest software updates for BIOS and My Downloads to get a list of Gateway telephone numbers for both sales and “Telephone support” on page www.gateway.com to access product documentation,... -
Page 11: Help And Support
Your computer includes Help and Support, an easily accessible collection of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. To start Help and Support: ■... -
Page 12: Searching For A Topic
To learn more about using BigFix: ■ From the BigFix program, click box. Search box. You must be connected to the Search Search Results , then click Accessories System Tools , then click Help Tutorial www.gateway.com Search button. list. BigFix... -
Page 13: Using Your Computer Guide
You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. , then click Gateway Documentation menu or by clicking a Help www.gateway.com Using Your Computer guide button. -
Page 14: Gateway Contact Information
Chapter 1: Getting Help Gateway contact information To help you locate Gateway contact information, you can find the Gateway Web site, Online Support, and technical support contact information on the label located on the side of your computer case. Online Support:... -
Page 15: Checking Out Your Gateway Computer
Chapter 2 Checking Out Your Gateway Computer • Identifying features • Locating your computer model and serial number • Locating the Microsoft Certificate of Authenticity • Locating the specifications for your computer • Purchasing accessories... -
Page 16: Desktop Pc Front
Chapter 2: Checking Out Your Gateway Computer Desktop PC Front Your computer includes the following components. Your computer hardware options and port locations may vary from Important the illustration below. DVD/CD drive DVD/CD drive (optional) Diskette drive (optional) USB port... - Page 17 Plug a microphone into this jack. This jack is color-coded red or pink. Plug powered, analog front speakers, an external amplifier, or headphones into this jack. This jack is color-coded orange. Contains information about how to access Gateway’s Web site and Gateway Customer Care. Contains your model and serial number.
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Page 18: Desktop Pc Back
Chapter 2: Checking Out Your Gateway Computer Desktop PC Back Your computer includes the following components. Your computer hardware options and port locations may vary from Important the illustration below. Power connector Voltage switch PS/2 mouse port PS/2 keyboard Serial port... - Page 19 (optional) Telephone jack (optional) Case cover thumbscrews www.gateway.com Description Plug the power cord into this connector. Before turning on your computer, make sure that this switch is in the correct position for the correct power available. The switch is preset at the factory with the correct voltage for your area.
- Page 20 Chapter 2: Checking Out Your Gateway Computer Component IEEE 1394 port (optional) Ethernet (network) jack USB ports (optional) Modem jack Icon Description Plug an IEEE 1394 (also known as Firewire (such as a digital camcorder) into this 6-pin IEEE 1394 port.
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Page 21: Identifying Your Model
Gateway model and serial number The label on the front of your computer case contains information that identifies your computer model and serial number. Gateway Technical Support will need this information if you call for assistance. Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the back or side of your computer includes the product key code for your operating system. -
Page 22: Finding Your Specifications
Finding your specifications For more information about your computer, such as memory size, memory type, and hard drive size, visit Gateway’s eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed specifications. For more information, see “Using eSupport”... - Page 23 A UPS uses a battery to keep your computer running temporarily during a power failure so you can save your work and shut down your computer correctly. A UPS may also provide protection from power surges. www.gateway.com...
- Page 24 Chapter 2: Checking Out Your Gateway Computer www.gateway.com...
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Page 25: Getting Started
Chapter 3 Getting Started • Using your computer safely • Protecting your computer from power source problems • Turning your computer on and off • Adjusting the volume • Using the keyboard and the mouse • Using the computer display •... -
Page 26: Working Safely
■ Select a flat surface for your computer desk. Top of screen is not higher than eye level Feet are flat on the floor www.gateway.com Screen is perpendicular to your line of sight... -
Page 27: Setting Up Your Computer And Computer Accessories
■ Vary your activities to avoid excessive repetition. ■ Take breaks to change your position, stretch your muscles, and relieve your eyes. ■ Find ways to break up the work day, and schedule a variety of tasks. www.gateway.com Working safely... -
Page 28: Protecting From Power Source Problems
United States. In other areas of the world, such as Europe, the utility power is supplied at 230 volts at 50 Hz. If your computer is operating in an environment such as this, the voltage switch should be moved to 230. www.gateway.com... -
Page 29: Starting Your Computer
If you are starting your computer for the first time, follow the on-screen instructions to set up your computer. Turn on any peripheral devices, such as printers or scanners, and see the documentation that came with the device for setup instructions. www.gateway.com Starting your computer... -
Page 30: Waking Up Your Computer
“Changing Power-Saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Turning off your computer When you turn off your computer, certain components in the power Warning supply and system board remain energized. -
Page 31: Restarting (Rebooting) Your Computer
“Adjusting the Volume” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. . The Task Manager window opens. tab, then click the program that is not responding. -
Page 32: Using The Keyboard
Press these keys to move the cursor to the beginning of a line, to the end of a line, up the page, down the page, to the beginning of a document, or to the end of a document. www.gateway.com Indicators Internet buttons... - Page 33 (Run utility), and Access shortcut menus and help assistants in Windows. Move the cursor up, down, right, or left. Use these keys to type numbers when the numeric keypad ) is turned on. www.gateway.com Using the keyboard , or keys are CROLL...
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Page 34: Using The Mouse
You can use the left and right buttons on the mouse to select objects on the display. You can use the scroll wheel on the mouse to move through a document. This feature is not available in all programs. Right button Left button Scroll wheel www.gateway.com... - Page 35 “Changing the mouse or touchpad settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. For instructions on how to clean the mouse, see Move the mouse around on the mouse pad.
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Page 36: Connecting The Modem
Insert one end of the modem cable into the modem jack computer. Insert the other end of the modem cable into a telephone wall jack. The modem will not work with digital or PBX telephone lines. Start your computer, then start your communications program. www.gateway.com on the back of your... -
Page 37: Connecting To A Wired Ethernet Network
DSL modems, connect to your computer’s Ethernet jack. For more information, see “Using the Internet” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Connecting to a wired Ethernet network “Networking Your Computer”... -
Page 38: Installing A Printer, Scanner, Or Other Peripheral Device
For more information about installing peripheral devices, click Start, Help and Support then click Help and Support. Type the keyword installing devices in the Search box “Checking Out Your Gateway Computer” on , then click the arrow. www.gateway.com ®... -
Page 39: Using Drives And Ports
Chapter 4 Using Drives and Ports • Using the diskette drive • Using the memory card reader • Using CD or DVD drives... -
Page 40: Using The Diskette Drive
You can also use the memory card reader to transfer data between your computer and a device that uses memory cards, such as a PDA, MP3 player, or cellular phone. Diskette slot Drive activity light Eject button , then click Start Media reader slots www.gateway.com . Double-click the My Computer Activity indicator... -
Page 41: Memory Card Types
Label facing down (gold contact area facing up) ® left Label facing up ™ left Label facing up ® right Label facing up ™ right Label facing up , then click Start www.gateway.com Using the memory card reader . Double-click My Computer... - Page 42 Caution reader access indicator is blinking. You could lose data. Also, remove the media from the reader before you turn off the computer. Do not use the remove hardware Important the memory card. icon in the taskbar to remove www.gateway.com...
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Page 43: Using The Cd Or Dvd Drive
You can use your computer to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway computer may contain one of the following drive types. Look on the front of the drive for one or more of the following logos: If your drive has this logo... -
Page 44: Inserting A Cd Or Dvd
■ Play music CDs ■ Create MP3 music files from your music CDs ■ Edit music track information ■ Use your music files to build a music library ■ Listen to Internet Radio Activity indicator Eject (location varies) button www.gateway.com... -
Page 45: Playing A Dvd
For more information about playing DVDs, see “Playing DVDs” in Tips & Tricks Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Creating CDs and DVDs... - Page 46 Chapter 4: Using Drives and Ports www.gateway.com...
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Page 47: Maintaining Your Computer
Chapter 5 Maintaining Your Computer • Caring for your computer • Updating Windows • Protecting your computer from viruses • Cleaning your computer • Restoring your system • Opening the computer case • Adding memory and replacing the battery... -
Page 48: Caring For Your Computer
Scan for Available Updates For more information about Windows Update, click Start, then click Help and Support Help and Support. Type the keyword Windows Update in the HelpSpot Search box , then click Windows Update , then click the arrow. www.gateway.com... -
Page 49: Protecting Your Computer From Viruses
To scan for viruses: Click Start All Programs AntiVirus opens. Scan for viruses Protecting your computer from viruses AntiVirus program to check files and programs that are on , then click Norton AntiVirus www.gateway.com . Norton Norton AntiVirus 2004... - Page 50 To remove a virus: If Norton AntiVirus finds a virus, follow all on-screen instructions to remove the virus. Turn off your computer and leave it off for at least 30 seconds. Turn on your computer and rescan for the virus. Scan www.gateway.com...
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Page 51: Cleaning Your Computer
Use a damp, lint-free cloth to clean your computer and other parts of your system. Do not use abrasive or solvent cleaners because they can damage the finish on components. , then click Norton AntiVirus Finish www.gateway.com Cleaning your computer . The LiveUpdate - Norton AntiVirus... -
Page 52: Cleaning The Keyboard
If the mouse pointer begins moving erratically across the computer screen or becomes difficult to control precisely, cleaning the mouse will likely improve its accuracy. To clean your optical mouse: ■ Wipe the bottom of the mouse with a damp lint-free cloth www.gateway.com... - Page 53 Remove any dust, lint, or dirt from the mouse ball with a soft cloth. Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol. Mouse rollers Replace the mouse ball and lock the retaining ring into place. www.gateway.com Cleaning your computer...
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Page 54: Cleaning Cds Or Dvds
The instructions for using the restore discs or hard drive backup files are included in the instruction booklet that came with your restore discs. www.gateway.com... -
Page 55: Preventing Static Electricity Discharge
■ Always hold expansion cards by their edges or their metal mounting brackets. Avoid touching the edge connectors and components on the cards. Never slide expansion cards or components over any surface. Preventing static electricity discharge www.gateway.com... -
Page 56: Opening The Case
Press the power button to drain any residual power from your computer. Remove the two thumbscrews from the side panel cover, slide the side panel cover toward the back of the computer, then lift the panel away from the computer. “First steps” on page www.gateway.com... -
Page 57: Removing The Front Bezel
Carefully set the bezel to the side of the case with the cables attached. - OR - Disconnect the cables from the system board so you can remove the front bezel and cables away from the computer. www.gateway.com Opening the case... -
Page 58: Closing The Case
Make sure that all of the internal cables are arranged inside the case so they will not be pinched when you close the case. Align the side panel, then slide the side panel toward the front of the computer to secure it into place. Replace the side panel thumbscrews. Reconnect the cables and power cord. www.gateway.com... -
Page 59: Replacing The Front Bezel
Replacing the front bezel To replace the front bezel: Align the latch pins with the computer latch holes. Press the bezel firmly into place. www.gateway.com Closing the case... -
Page 60: Installing Memory
For more stability, place your computer on its side. To avoid scratching the case, place it on a towel or other non-abrasive surface. Find the memory module banks on your system board. Your computer’s memory location may vary from the illustration below. Important “Removing the side panel” www.gateway.com... - Page 61 Replace the side panel by following the instructions in page Return your computer to its upright position. Reconnect the cables and the power cord. Turn on your computer. Windows starts and the Windows desktop appears. Click Start Control Panel Click/Double-click System bottom of the System Properties dialog box in the General tab.
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Page 62: Replacing The System Battery
Locate the old battery on the system board and note its orientation. You will need to install the new battery the same way. Push the battery release tab. The battery pops out of the socket. “Removing the side panel” www.gateway.com... - Page 63 Turn on your computer. Open the BIOS Setup utility. In the BIOS Setup utility, restore any settings that you wrote down in Save all your settings and exit the BIOS Setup utility. Replacing the system battery “Replacing the side panel” on www.gateway.com Step...
- Page 64 Chapter 5: Maintaining Your Computer www.gateway.com...
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Page 65: Troubleshooting
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training... -
Page 66: Safety Guidelines
■ If an error message appears on the screen, write down the exact message. The message may help Gateway Customer Care in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction. -
Page 67: Troubleshooting
Make sure that the IDE controllers are enabled. ■ Make sure that the drive is configured correctly by following the instructions in the drive documentation. ■ Reinstall the device driver. “Cleaning CDs or DVDs” on page www.gateway.com Troubleshooting... - Page 68 The regional code for the disc is on the disc, disc documentation, or disc packaging. If the DVD movie does not play, the disc’s regional code and your DVD drive’s regional code may not match. “Cleaning CDs or DVDs” on page “Cleaning CDs or DVDs” on page www.gateway.com “Adjusting “Identifying...
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Page 69: Computer
You see a “Disk is full” error message ■ Delete unnecessary files on the diskette. ■ Try a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette drive. , then click Start All Programs www.gateway.com Troubleshooting Gateway Documentation... -
Page 70: Dvd Drives
Help and Support. Type the keyword System Restore in the Search box , then click Start All Programs icon. Recycle Bin , then click the arrow. www.gateway.com Gateway Documentation NTER key, HIFT . The file is restored to Restore... -
Page 71: Hard Drive
Delete unnecessary files from the hard drive using Disk Cleanup. For instructions on deleting unnecessary files, see “Using Disk Cleanup” in Using Your Computer which has been included on your hard drive. To access this guide, click then click Gateway Documentation ■ Empty the Recycle Bin by right-clicking the Recycle Bin All deleted files will be lost when you empty the Recycle Bin. -
Page 72: Internet
The complexity of graphics and multimedia on Web pages ■ Having multiple Web browsers open, performing multiple downloads, and having multiple programs open on your computer “Desktop PC Back” on page 12 , then click the arrow. www.gateway.com “Desktop PC Back” on... -
Page 73: Keyboard
If you spilled liquid in the keyboard, turn off your computer and unplug the keyboard. Clean the keyboard and turn it upside down to drain it. Let the keyboard dry before using it again. If the keyboard does not work after it dries, you may need to replace it. www.gateway.com Troubleshooting... -
Page 74: Memory
■ Make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. See “Desktop PC Back” on page 12 have been made correctly. ■ Make sure that your computer is connected to the telephone line and the telephone line has a dial tone. - Page 75 The telephone line may be too noisy. . The Control Panel window opens. If your Control Panel Printers and Other Hardware icon, then click the Phone and Modem Options www.gateway.com Troubleshooting Dialing Rules Edit...
- Page 76 , then click Start Control Panel is in Category View, click Click/Double-click the “Internet” on page 66 “Desktop PC Back” on page 12 . The Control Panel window opens. If your Control Panel Printers and Other Hardware icon, then click the Phone and Modem Options www.gateway.com...
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Page 77: Monitor
For more information, see “Adjusting the color depth” in Using Your Tips & Tricks Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. . The Modem Properties dialog box opens. - Page 78 The aperture grille allows more light to pass through the screen for brighter colors and greater luminescence. The damper wire is a critical part of the overall monitor design and does not negatively affect the monitor's function. , then click the arrow. www.gateway.com...
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Page 79: Mouse
For more information, see “Adjusting the screen and desktop settings” Tips & Tricks in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. ■ Move the monitor away from sources of electrical interference, such as televisions, unshielded speakers, microwaves, fluorescent lights, and metal beams or shelves. -
Page 80: Passwords
Check the cable for bent or broken pins. ■ If the printer you want to print to is not the default printer, make sure that you have selected it in the printer setup. , then click the arrow. is turned off, then retype the password. www.gateway.com... - Page 81 . The Control Panel window opens. If your Control Panel Printers and Other Hardware icon. The Printers and Faxes window Printers and Faxes , click Use Printer Offline , then click the arrow. www.gateway.com Troubleshooting to clear the check mark.
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Page 82: Sound
If you are using external speakers, see the speaker setup poster to check your speaker connections. For more information about sound troubleshooting, click Start, then Help and Support click Help and Support. Type the keyword sound troubleshooter in the Search box , then click the arrow. www.gateway.com “Adjusting... -
Page 83: Telephone Support
If you have recently installed hardware or software, make sure that you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, see the manufacturer’s documentation and technical support resources. -
Page 84: Telephone Numbers
Chapter 6: Troubleshooting Telephone numbers Gateway offers a wide range of customer service, Customer Care, and information services. Automated troubleshooting system Service description Use an automated menu system and your telephone keypad to find answers to common problems. Telephone numbers... -
Page 85: Self-Help
Type the keyword practice in the Search box then click the arrow. Tutoring For help on using hardware or software that came with your Gateway computer, contact Gateway's fee-based tutorial hotline: ■ 800-229-1103 (rate charged per minute; charged to a major credit card) ■... - Page 86 Chapter 6: Troubleshooting www.gateway.com...
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Page 87: Networking Your Computer
Chapter 7 Networking Your Computer • Introducing networking • Creating an Ethernet network • Testing your network • Sharing your resources • Troubleshooting your Ethernet network... -
Page 88: Introduction To Networking
With a network, you can store audio files (such as the popular .MP3 files) and video files on any networked computer, then play them on any of the other computers or devices connected to your network. This process is called streaming. www.gateway.com... -
Page 89: Selecting A Network Connection
Selecting a network connection The biggest decision you need to make when creating your network is what type of connection you will use. Gateway products support wired and wireless Ethernet networks. Use the following criteria as a guide when selecting a network connection. - Page 90 Compatible with ■ IEEE 802.11g networks Longer range (100 ■ to 150 feet) than IEEE 802.11a www.gateway.com Disadvantages Shorter range (25 ■ to 75 feet) than IEEE 802.11b and IEEE 802.11g Not compatible ■ with IEEE 802.11b or IEEE 802.11g...
- Page 91 Internet. Each of the computers or Ethernet-ready devices communicate with the access point using radio waves. If your computer does not have a built-in wireless Ethernet emitter, you need to add a wireless PCI card (desktop), PC card (notebook), or USB adapter.
- Page 92 Equipment you need for an access point wireless Ethernet network For an access point wireless Ethernet network you need: ■ Two or more computers with wireless Ethernet emitters ■ One access point ■ One broadband Internet connection (optional) Access point USB wireless adapter “Using a wired Ethernet network” www.gateway.com...
- Page 93 IP addresses . The Control Panel window opens. If your Control Control Panel Performance and Maintenance , click the tab, then click System Hardware . The wireless Ethernet device installed Network adapters www.gateway.com Introduction to networking . The Device Device Manager...
- Page 94 The most common way to set up a wired Ethernet network is Dynamic Host Control Protocol (DHCP) using a router. A DHCP network configuration uses a router to automatically assign IP addresses to each computer or network device. www.gateway.com...
- Page 95 For a wired Ethernet network you need: ■ Two or more computers with Ethernet jacks ■ One router ■ One broadband Internet connection (optional) ■ Ethernet cables connecting all of the network equipment “Using a wireless Ethernet www.gateway.com Introduction to networking...
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Page 96: Creating An Ethernet Network
Ethernet cards and drivers on the computers that do not have Ethernet already installed. To order wired or wireless Ethernet PCI or PC cards, visit the Accessories Store at accessories.gateway.com. Use the documentation that comes with your Ethernet cards for instructions on installing the card and any required drivers. -
Page 97: Making Sure Your Broadband Connection Works
. The Control Panel window opens. If your Control Control Panel Performance and Maintenance . The System Properties dialog box opens. System Computer name Workgroup www.gateway.com Creating an Ethernet network . The Performance and box. This name identifies the box. Use a workgroup name of up... -
Page 98: Configuring The Tcp/Ip Protocol
Start Panel is in Category View, click Internet Connections window opens. Click/Double-click . The Control Panel window opens. If your Control Control Panel Network and Internet Connections . The Network Connections window opens. Network Connections www.gateway.com . The Network and... - Page 99 Click The Internet Protocol (TCP/IP) Properties dialog box opens. Properties. Creating an Ethernet network , then click . The Local Area Connection Properties Create a new connection check box in the www.gateway.com and follow This connection uses the...
- Page 100 Where to go from here If you are setting up a wireless Ethernet, go to on page -OR- If you are setting up a wired Ethernet, go to page 102. “Setting up a wireless Ethernet network” “Setting up a wired Ethernet network” on www.gateway.com...
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Page 101: Setting Up A Wireless Ethernet Network
From one of the computers plugged into your wireless access point router, open your Web browser. “Setting up a network using a router” on page www.gateway.com Creating an Ethernet network 102, then go to... - Page 102 - If your ISP assigns you a different IP address each time you . If your ISP requires a fixed IP address, to save the settings. Continue “Connecting to an access point network” on www.gateway.com NTER makes your wireless . If you Mandatory...
- Page 103 Network and Internet Connections . The Network Connections window opens. Network Connections icon, then click Choose a wireless network topic located in the Related Tasks area. www.gateway.com Creating an Ethernet network . The Network View available wireless list, then click Connect...
- Page 104 To configure computer settings with WEP security for an access point wireless Ethernet network: With the Wireless Network Connection window open, click The Wireless Network Connection Properties dialog box opens. Click the Wireless Networks , then click the arrow. Choose a wireless network tab. www.gateway.com list, the Change advanced settings...
- Page 105 Type the keyword wireless network in the Search box Preferred networks box. boxes to match those set on the access point. check box. 105. , then click the arrow. www.gateway.com Creating an Ethernet network list, then click The key is provided Network key...
- Page 106 With the Wireless Network Connection window open, click . The Wireless Network Connection Properties dialog box opens. networks Click the Wireless Networks list, and you know the access Available networks . For more information, see tab. www.gateway.com Change order of preferred...
- Page 107 Wireless Network Properties dialog box. Your network should be running. Go to “Testing your network” on page Creating an Ethernet network Network name (SSID) Network Authentication check box. 105. www.gateway.com box. list, then click the network Data encryption The key is provided Network key...
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Page 108: Setting Up A Wired Ethernet Network
A router lets you access the Internet connection from any network computer. The router can assign IP addresses to the computers on the network and can provide firewall protection for your network as well. , then click the arrow. www.gateway.com... - Page 109 As each computer is connected to the router, the corresponding green indicator should light on the front of the router, indicating a good connection. Repeat Step 3 for each computer on the network. Creating an Ethernet network Cable/DSL modem Router WAN port www.gateway.com...
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Page 110: Configuring Your Router
- If your ISP assigns you a different IP address each time you log . If your ISP requires a fixed IP address, , then type the values provided by your ISP. Apply “Testing your network” on page www.gateway.com ® NTER . The Setup page opens. Apply... -
Page 111: Testing Your Network
Compare the status lights on the front of the router or access point with the patterns described in the router or access point literature ■ Temporarily turn off any firewall software on your desktop computer ■ Turn off all of the devices, then power them back on ■... -
Page 112: Sharing Your Resources
To set up Internet Explorer on each computer on your Ethernet network: Make sure that the router or access point is turned on and configured as instructed by your cable or DSL provider. Click , right-click Start dialog box opens. , then click Internet Internet Properties www.gateway.com . The Internet Properties... - Page 113 Click the tab. Connections Click . The New Connection Wizard opens. Setup Click . The Network Connection Type screen opens. Next www.gateway.com Sharing your resources...
- Page 114 Click Finish Repeat this procedure for each computer on your network. Go to Internet” on page 109. , then click . The Getting Ready screen opens. Next , then click . The Internet Connection screen Next www.gateway.com Next “Accessing the...
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Page 115: Sharing Drives And Printers
If you share a folder, only the contents of that folder will be available to everyone on the network. “Sharing drives or folders” on page . The folder properties dialog box opens. Sharing and Security www.gateway.com Sharing your resources 109. - Page 116 Allow network users to change my files Click Shared name check box www.gateway.com Network Setup Wizard Share this folder box. To let other...
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Page 117: Using The Network
Share this folder on the network . The Control Panel window opens. If your Control Control Panel Printers and Other Hardware icon. The Printers and Faxes window opens. Printers and Faxes www.gateway.com Sharing your resources check box is not selected. Sharing... - Page 118 Entire Network Map Network Drive list, then click the drive letter you want to Drive if you want to reconnect to this drive or folder each time www.gateway.com , click Entire Network entire contents “Naming the “Viewing shared drives and...
- Page 119 Browse to the file you want to copy. Click the file. Click , then click Edit Double-click the folder where you want to copy the file to. Click , then click Edit Open . The My Computer window opens. My Computer Copy Paste www.gateway.com Sharing your resources...
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Page 120: Connecting To Hotspots
Because hotspots typically do not enable any security measures, the Caution data that you are sending and receiving may be vulnerable. Any of the files on your computer that are marked for sharing may be accessible to other users on the network. Print for instructions. www.gateway.com “Configuring... -
Page 121: Troubleshooting Your Ethernet Network
Ethernet (1000 Mbps or 10/100/1000 Mbps). A mixture of Ethernet, Fast Ethernet, and Gigabit Ethernet components will result in your network running at the slowest component speed. Troubleshooting Your Ethernet network 50. For more information about your Ethernet card, see www.gateway.com... -
Page 122: Wireless Ethernet Network
Start Control Panel is in Category View, click Network and Internet Connections window opens. Click/Double-click . The Control Panel window opens. If your Control Panel Network and Internet Connections . The Network Connections window opens. Network Connections www.gateway.com . The... - Page 123 ■ An x means your preferred network is not currently available or you are not currently in range to connect. Troubleshooting Your Ethernet network , then click Status “Adding an access point” on page www.gateway.com . The Wireless Network 100.
- Page 124 Chapter 7: Networking Your Computer www.gateway.com...
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Page 125: Safety, Regulatory, And Legal Information
Appendix A Safety, Regulatory, and Legal Information • Safety information • Regulatory statements • Notices... -
Page 126: Important Safety Information
Appendix A: Safety, Regulatory, and Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed. -
Page 127: Regulatory Compliance Statements
Do not use Gateway products in areas classified as hazardous Warning locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities. To reduce the risk of fire, use only No. 26 AWG or larger Warning telecommunications line cord. - Page 128 In some cases, the inside wiring associated with a single-line individual service may be extended by means of a certified connector assembly. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. www.gateway.com...
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Page 129: Laser Safety Statement
External television antenna grounding If an outside antenna or cable system is to be connected to your Gateway PC, make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and static charges. - Page 130 Contact with them could be fatal. Reference Grounding component Electric service equipment Power service grounding electrode system (NEC Art 250, Part H) Ground clamps Grounding conductors (NEC Section 810-21) Antenna discharge unit (NEC Section 810-20) Ground clamp Antenna lead-in wire Antenna and satellite grounding www.gateway.com...
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Page 131: Macrovision Statement
In the interest of continued product development, Gateway reserves the right to make improvements in this manual and the products it describes at any time, without notices or obligation. - Page 132 Appendix A: Safety, Regulatory, and Legal Information www.gateway.com...
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Page 133: Index
CD drive identifying locating drive troubleshooting using cellular phone memory cards Certificate of Authenticity cleaning case computer exterior computer screen keyboard LCD panel mouse screen clicking www.gateway.com... - Page 134 IEEE 1394 port DIMM See memory directional keys diskette drive troubleshooting diskette drive identifying troubleshooting using display troubleshooting documentation Gateway Web site help Help and Support online help Using Your Computer domain name double-clicking dragging drivers updating drives diskette www.gateway.com...
- Page 135 Help and Support topics specifications Firewire port folders opening sharing front bezel removing replacing function keys game multi-player Gateway eSupport model number serial number Web address Web site Gigabit Ethernet hard drive indicator troubleshooting headphone jack help online using...
- Page 136 See indicators line in jack line out jack maintenance cleaning case cleaning component exteriors cleaning computer display cleaning computer screen cleaning keyboard cleaning mouse protecting from viruses mapping network drives memory adding installing purchasing replacing troubleshooting www.gateway.com...
- Page 137 Internet connections sharing printers streaming audio streaming video New Connection Wizard non-technical support Accounting Sales Warranty Norton Antivirus numeric keypad indicator online help opening computer case files files across network folders front bezel www.gateway.com...
- Page 138 Scroll Lock indicator www.gateway.com...
- Page 139 Technical Support tips before contacting tutorial service telephone jack telephone support testing network training classroom Gateway Learning Libraries Learn With Gateway troubleshooting add-in cards automated system cards CD drive cleaning CD cleaning DVD computer startup diskette drive...
- Page 140 Norton AntiVirus voltage switch volume adjusting adjusting modem controls muting troubleshooting WAN IP Address Web site Gateway Windows file and printer sharing New Connection Wizard Product Key Code Windows key Windows Media Player Windows Update wired Ethernet equipment needed...
- Page 144 MAN GEM CONS USR GDE R0 8/04...
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