Yealink SIP-T23P User Manual page 127

To configure an ACD key via phone user interface:
1. Press Menu->Features->DSS Keys.
2. Select the desired DSS key.
3. Press
4. (Optional.) Enter the string that will appear on the LCD screen in the Label field.
5. Press the Save soft key to accept the change or the Back soft key to cancel.
ACD key is configurable via web user interface at the path DSSKey->Line Key.
To log into the ACD system:
1. Press the ACD key when the phone is idle.
The LCD screen prompts you the following information:
User ID: the identify used to log into the queue.
Password: the password used to log into the queue.
2. Press the Login soft key to login.
Note
Contact your system administrator for the User ID and Password to access the ACD
system.
or , or the Switch soft key to select ACD from the Type field.
Advanced Phone Features
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