Performing A Consultative Transfer - Polycom Soundpoint IP 450 User Manual

• There is an outgoing call (ringing back)
• Any menu shows on the display
In all other cases, the Backlight Idle intensity applies.
To modify the backlight intensity:
1. Press
2. Select Settings > Basic > Backlight Intensity.
3. Select Backlight On Intensity.
4. Scroll to select high, medium, low, or off, and then press the Select soft key.
The default level is medium.
5. Select Backlight Idle Intensity.
6. Scroll to select high, medium, low, or off, and then press the Select soft key.
The default level is low.
• Attended transfer—The parties are automatically connected to each other
after you exit the conference.

Performing a Consultative Transfer

To transfer a call:
1. During a call, press the Trnsfer soft key.
The active call is placed on hold.
2. Do one of the following:
— Enter the number to which you want to transfer the call.
As soon as you hear the ring-back sound or after the party answers (and you
speak to the party), press the Trnsfer soft key. You can talk privately to the party
to which you are transferring the call before the transfer is completed.
If you are using a handset, the transfer can be completed by putting the
handset on the cradle.
You can cancel the transfer before the call connects by pressing the Cancel soft
key.