Performing A Consultative Transfer - Polycom IP 7000 User Manual

Performing a Consultative Transfer

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• Blind transfer—The call is automatically transferred after you dial the
number of the party to whom you want to transfer the call. You do not
have the option of talking to the party.
— Performing a Blind Transfer
• Attended transfer—The parties are automatically connected to each other
after you exit a conference.
— Set up a conference call and then end your participation. For more
information, refer to
Perform a consultative transfer if you want to talk to the party to whom you
are transferring the call. Or, you can chose not to talk to the party. In this case,
you wait for the party's ring-back sound, and then transfer the call.
To transfer a call:
1. During a call, press the Trnsfer soft key. The call is placed on hold.
The Transfer to screen displays.
2. Place a call to the party to whom you want to transfer the call. See
Calls on page 3-2.
3. When you hear the ring-back sound, press the Trnsfer soft key. The
transfer is complete. If you want to talk privately to the person to which
you are transferring the call before the transfer is complete, wait until the
person answers the call, talk to the person, and then press the Trnsfer
soft key.
You can cancel the transfer before the call connects by pressing the Cancel
soft key.
Using the Basic Features of Your Phone
on page 3-16.
Ending Conferences on page 3-14.
Placing
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