Polycom IP 450 User Manual
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Polycom IP 450 User Manual

Polycom IP 450 User Manual

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User Guide
Polycom IP 450

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Summary of Contents for Polycom IP 450

  • Page 1 User Guide Polycom IP 450...

  • Page 2: Table Of Contents

    Content Phone overview Voicemail & Call history • How to listen to your voicemail Basic telephony features • • How to consult the call history How to place a call • • How to clear call history How to answer a call •...
  • Page 3 Contacts management • How to add a contact? Manual add-on • Press Menu • Select Features > Contact Directory. • Press the More soft key. • Press the Add soft key. • Enter first and/or last name of the contact from the keypad.
  • Page 4 Polycom IP 450 : phone overview 1 : Message waiting indicator 2 : Line indicators 3 : Line/Speed dial key 4 : Arrow keys 5 : Speakerphone 6 : Feature keys 7 : Microphone mute 8 : Handsfree microphone 9 : Volume keys...

  • Page 5: Basic Telephony Features

    Basic telephony features • How to place a call? • Using the handset: Type the number on keypad Pick-up the handset Press the Dial button Type the number Pick-up the handset Push the Send soft key • Using the speaker: Press the Speaker button Type the number on keypad Press the Speaker button...

  • Page 6: How To Answer A Call

    Basic telephony features (2) • • How to answer a call? How to end a call? • • Using the handset: Press the End call soft key • • Pick-up the handset Replace the handset • Press the Speaker button if •...

  • Page 7: How To Mute A Call

    Basic telephony features (3) • • How to mute a call? How to set a call on hold? • • Press the Mute button (7) The Press the Hold button (12) microphone is muted (with the Music is played to the caller. handset and in handsfree state) •...

  • Page 8: How To Transfer A Call

    Basic telephony features (4) • How to transfer a call? 2 options Blind transfer (1) Warm / Attended transfer (2) You first speak to the third You transfer the call without person before transferring the speaking to the third person call.
  • Page 9 Basic telephony features (5) • How to do a Warm transfer? Press the Trnsfer soft key during call The active call is set on hold • Enter extension to transfer to • Press Send soft key When 3 party answers: Press the Trnsfer soft key What the 3 party sees :...
  • Page 10 Basic telephony features (6) • How to Blind transfer a call? Press the Trnsfer soft key during call The active call is set on hold Press the Blind soft key • Enter extension to transfer to • Press the Send soft key party sees : initial caller ID...

  • Page 11: How To Make Conference Calls

    Basic telephony features (7) • How to make conference calls with 4 people? • Initiate a 4-party conference call directly via your phone. Call the first person During the call, press the Confrnc soft key to create a new call.(the actual call is on hold) Call the second person.

  • Page 12: Phone Preferences

    Phone preferences • How to change the ringtone? • Press on Menu (6) • By using the arrows, go to “Settings” • Select “settings” by pressing the v button (in the middle of the arrows) • Select “Basic” by pressing the v button •...
  • Page 13 Phone preferences (2) • How to change the language? • Press Menu (6) • By using the arrows, go to “Settings” • Select “settings” by pressing the v button (in the middle of the arrows) • Select “Basic” by pressing the v button •...

  • Page 14: How To Adjust The Volume

    Phone preferences (3) • How to adjust the volume? • Press the volume keys (9) If phone in idle state  ring tone volume adjusts • If during call  voice volume adjusts •...

  • Page 15: Voicemail & Call History

    Voicemail & Call history • How to listen to your VoiceMails? • Everyone has his own voicemail service * • Works like GSM voicemail • Red (LED) light flashing on top right corner? New voicemail is in ! • Little envelope on screen? New voicemail is in ! •...

  • Page 16: Placed Calls

    Voicemails & Call history (2) • How to consult your Call history? Received calls • Press Menu (6) > Features > Call Lists > Received Calls • Press the Callers soft key (you may need to navigate using the More soft key) * Placed calls •...
  • Page 17 Voicemails & Call history (3) • Other way to consult the Call history Received Calls Placed Calls Missed Calls 03/10/2013...

  • Page 18: Contact Management

    Contact management • The phone has a local Contact Directory • It can be that your phone is configured to always replace contacts from Contact Directory by the extensions on the PBX. On latest implementations (Fusion v.2+, Belgacom Unify v.2+,..) local contacts are kept by default •...

  • Page 19: Contacts Management

    Contacts management (2) • How to add a contact? Add contact from call lists • Press Menu • Select Features > Call Lists • Select either Missed Calls, Received Calls or Placed Calls • Press the More soft key • Press the Save soft key to save contact in phone’s directory •...

  • Page 20: How To Edit A Contact

    Contacts management (3) • How to edit a contact? • Press Menu • Select Features > Contacts directory • Scroll to highlight the contact • Press the Edit soft key • Edit contact information • Press Save soft key • Press Menu button to return to idle screen •...
  • Page 21 Contacts management (4) • How to assign a Speed dial to a contact? • When a new contact is added it is automatically assigned to the last speed dial index • Press Menu • Select Features > Contacts directory • Scroll to highlight the contact •...

  • Page 22: How To Search A Contact

    Contacts management (5) • How to search a contact? • Press Menu button • Select Features > Contact directory • Press the More soft key • Press the Search soft key • Using the dial pad, enter the first few characters of the contact’s first / last name •...

  • Page 23: Corporate Directory

    Corporate Directory • How to search a contact in Corporate Directory? * • Press Menu button • Select Features > Corp Dir • Search for a contact using the dialpad • e.g : to search Tim , press 8 1x then 4 3x then 6 1x •...

  • Page 24: Idle Display

    Idle display • User extension & status • The phone can display the extension & current user status * • OFFICE • BUSY • TELEWORK • HOLIDAY • OUTOFOFFICE • Status can be changed using the Status soft key * •...

  • Page 25: How To Reboot Your Phone

    Reboot • How to reboot your phone? • Plug out – plug in the PoE cable • Press Menu > Settings > Basic > Restart Phone • Press the 2 Volume buttons (10) + Speaker (8) + hold (6) simultaneously This operation takes about 2 minutes Why should I reboot my phone ? If the IT administrator has made changes to the configuration...
  • Page 26 Phone reset • How to clear user settings? • Reset user configuration: language, ringtone, directory • Press Menu > Settings > Advanced • Enter the admin password: 456 by default • Press Admin Settings > Reset to Defaults > Local Configuration •...

  • Page 27: How To Make A Factory Reset

    Phone reset (2) • How to make a factory reset? • This will format the phone’s filesystem • Press Menu > Settings > Advanced • Enter the admin password: 456 by default • Press Admin Settings > Reset to default > Format File System •...

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