Print-Quality Troubleshooting
Skew
Initial Actions
5-24
Troubleshooting Procedure Table (Continued)
Step
Actions and Questions
5
Print the Supplies Information
Report (page 4-2) and check the
Transfer Roller life.
Is the Transfer Roller life expired?
The printed image is not parallel with both sides of the paper.
•
Determine where the skew is introduced (Tray, Fuser)
•
Check for debris in the media path or on the rollers.
Troubleshooting Reference Table
Applicable Notes
Transfer Roller, PL1.0.8
Pick Up Roller, PL8.0
Holder Pad, PL10.0.11
Troubleshooting Procedure Table
Step
Action and Questions
1
Check media condition.
Is the media dry, recommended
type, and loaded correctly?
2
Open and close the Rear Cover.
Does the error still occur?
3
Check the Transfer Roller.
Is the surface clean and smooth?
Yes
Replace the
Transfer Roller
(page 8-8).
Example Print
Yes
Go to step 2.
Go to step 3.
Go to step 4.
Phaser 3140/3155/3160 Printer Service Manual
No
Complete.
Skew 2
No
Replace the
media.
Complete.
Clean or
replace the
Transfer Roller
(page 8-8).