Paper Jam 2 - Xerox Phaser 3140 Service Manual

Paper Jam 2

Phaser 3140/3155/3160 Printer Service Manual
Troubleshooting Reference Table
Applicable Parts
Power Supply Board, PL1.0.1
Feed Actuator, PL6.0.57
Troubleshooting Procedure Table
Step Actions and Questions
1 Is the jam occurring in front of or
inside of the Fuser?
2
Is the jam occurring in the exit roller
and the Fuser just after passing
through the Feed Actuator?
A Jam 2 occurs when there is a jam in front of or inside of the Fuser, or when the
media is stuck in the Exit Roller and in the Fuser just after passing through the
Feed Actuator.
If the media is rolled in the Fuser Roller, it can be caused by:
• A Fuser guide claw is broken or bent.
• The spring of a guide claw is broken or bent.
• The Heat Roller or Pressure Roller is seriously contaminated with toner.
Initial Actions
• Check the paper path for obstructions or debris.
• Cycle printer power.
• If the problem persists, refer to the following procedure.
Error Messages and Codes
Wiring and Plug/Jack Map References
Map 4 - 110V and 220V Power Supply
Boards
Yes
Replace the
Power Supply
(page 8-54).
If the problem
persists go to
step 2.
Replace the
Feed Actuator
(page 8-40).
No
Go to step 2.
Complete.
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