Operator Codes - Lexmark Optra N 4040 Service Manual

4040

Operator Codes

The following code numbers are operator instructions and mes-
sages. In some cases, no action is required; others are operator-cor-
rectable; others may require service. An error code may require up
to two minutes to appear. Some symptoms may not generate an
error code. Locate your code in the table and take the appropriate
action.
Code Message or Symptom
20 Paper Jam, Clear All Paper
21 Possible error locations:
22
23 20 Tray 1
25 20 Tray 2
20 Tray 3
21 Input
21 Input Feeder (envelope)
21 Input Multipurpose Tray
22 Fuser
23 Top Output
25 Duplex
27 Change Envelope
27 Change Paper, Possible
locations:
27 Tray 1
27 Tray 2
27 Change Paper, Possible
location:
27 Tray 3
28 Load Envelope Feeder
Action
Clear all paper jams and POR the
machine. If the error remains, go
to the "Paper Jam Sensor Service
Check" on page 2-45.
If the paper sensors are good go
to the "Paper Feed Symptom
Table" on page 2-12
Deck Symptom Table" on page
2-15 and check for mechanical
problems.
No service required, refer to oper-
ator manual.
Be sure the correct paper size is
installed.
Go to the "Paper Jam 27, Paper
Size/Change Paper" on page
2-49.
Go to the "Paper Deck Lifting
Plate Service Check" on page
2-53.
Be sure the correct envelope size
and weight is installed. Replace
PS931 paper sensor (21-7) on the
envelope driver board.
Diagnostic Information 2-7
or the "Paper