Display Issues - LifeSize Room User Manual

Display Issues

The following issues are related to the user interface or the display on the LifeSize Phone.
Display Failures
If data does not appear on the display, ensure the unit is properly plugged in. Ensure cables
are properly connected into inputs on the display and that the display cable is connected to
the Display 1 output on the back panel of the codec.
Also ensure you have selected the correct input. Refer to "Selecting Input" on page 16 for
more information.
If using a second display and nothing appears or you see data from only one input, you may
be using an unsupported display or the secondary input is turned off. Navigate to User
Preferences : Appearance : Secondary Display Layout and ensure it is not set to None.
If this preference is disabled and you are unable to modify it, you are using an unsupported
display.
If you connect to an unsupported display an error message displays and the user interface
may not appear correctly or you may see distorted images. Refer to the Release Notes for a
list of supported displays. Some displays, though unsupported, may appear to work;
however, you will experience significant quality and performance issues and the system will
not operate properly. To achieve optimal resolution LifeSize recommends using the HD-15
to Component RCA cables included with your system.
If the video and LifeSize Room display appear washed out or too bright, check the input
settings of your HDTV to make sure the HDTV is displaying the appropriate resolution.
Some HDTVs (particularly plasma displays) allow you to configure the native resolution of
the input device from the HDTV administration interface.
If you are connecting a display using an HD-15 to Component RCA cable and the screen
displays a series of black lines, adjust the NTSC/PAL switch to rectify the problem.
Refer to "Configuring VGA Input" on page 28 and "Configuring VGA Output" on page 29 for
more information about configuring VGA.
35 LifeSize Room User Guide