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LifeSize User Manual

Video communications systems
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Video Communications Systems
User Guide

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Summary of Contents for LifeSize LifeSize

  • Page 1 ® LifeSize Video Communications Systems User Guide...
  • Page 2 LifeSize Communications. Trademark Acknowledgments LifeSize® is the trademark of LifeSize Communications Inc. All other trademarks are the property of their respective owners. Patent Notice For patents covering LifeSize®...

  • Page 3: System Components

    Each system is designed to make video communication a highly productive, simple, and reliable experience. This guide explains how to use your LifeSize video communications system to place and manage calls. Related documentation is available from the documentation CD included with the product and from the Support page of www.lifesize.com.
  • Page 4 Microphone A LifeSize system includes a device with one or more microphones for audio input during a call. Depending on the model and optional peripherals purchased, the system may have one or more of the following devices. LifeSize MicPod LifeSize Focus...
  • Page 5 Third Party Display A third party display connected to the LifeSize codec enables you to access the user interface and view video images during a video call. A second display may be connected to the LifeSize codec if the system supports more than one display.
  • Page 6 Remote Control The LifeSize remote control provides wireless control of all LifeSize video communications system functions and enables you to navigate the user interface, place and receive calls, and control cameras connected to the system. A system includes one of the following...

  • Page 7: Navigating The User Interface

    Navigating the User Interface When your LifeSize system is idle, a screen saver appears on the display, or the screen is black. An incoming call or pressing any button on the remote control automatically invokes the system. Note: Administrators can configure LifeSize systems for use in telepresence rooms in which a conference administrator controls calls from a control panel or where users interact with the system using a connected phone.
  • Page 8 Indicates that the system does not have an active microphone. Contact your administrator. LifeSize Networker connected to the codec is initializing. Most of the main screen elements are not visible. If LifeSize Networker never fully initializes, the red icon persists until either LifeSize Networker or the system is rebooted.
  • Page 9 The icons and text change depending on how you use the system. The quick reference card Getting Started with your LifeSize Video System shows you how to perform common tasks with the remote control.

  • Page 10: The System Menu

    From the System Menu you can do the following: • View selected configuration and status information about your LifeSize system in the System Information pages. Use the buttons on the remote control to navigate the pages.

  • Page 11: Controlling Cameras

    Zoom in and zoom out keys make objects appear closer or farther away. If you are using LifeSize Room with two cameras, only one camera can be active and capturing video images at any time, even if all cameras are connected to the system. To specify the active camera, refer to “Changing Video Inputs”...

  • Page 12: Configuring Camera Presets

    The 0 key, when used as a preset, always moves the selected camera to the default position and cannot be overwritten. If you are using LifeSize Room with two cameras and use a preset saved for the second inactive camera, the position of the second camera changes and the second camera becomes the active camera.

  • Page 13: Placing A Call

    “Adjusting Room Lighting” on page 38 and “Camera Issues” on page 38. Placing a Call You can place a video or voice call with your LifeSize system in the following ways: • Select a stored number from the REDIAL list on the main screen or from the directory.
  • Page 14 You can also add entries from the REDIAL list to the local directory and manually remove entries or lock them to prevent them from being automatically removed when the maximum number of entries is reached. For more information, refer to “Managing the REDIAL List” on page 33. LifeSize Video Communications Systems User Guide...

  • Page 15: Placing A Call From The Directory

    Press OK to place the call. You can also add, remove, or edit entries in the directory. For more information, refer to “Managing the Directory” on page 35. LifeSize Video Communications Systems User Guide...
  • Page 16 Note: The 0x1a option enables you to enter an IPv6 address when your LifeSize system is connected to an IPv6 network. If IPv6 addressing is enabled on your LifeSize system, the IPv6 address of the system appears on the System Information page in the System Menu.
  • Page 17 When placing a call using the voice button on the LifeSize Phone and voice dialing is set to touch tone (or pulse on LifeSize Room, LifeSize Team, and LifeSize Team MP), you can dial only phone numbers using PSTN connectivity.

  • Page 18: Including Multiple Sites In Calls

    Note: If a call connects using PSTN connectivity, you must use the remote control to add calls. LifeSize Video Communications Systems User Guide...

  • Page 19: Answering Or Rejecting A Call

    The system supports more than four video participants and a fifth or subsequent video participant joins the call. LifeSize systems that support multiway calls can show video images from a maximum of four video participants.

  • Page 20: Managing A Call

    During a call, you can view information about the status of the call and the identity of connected callers. You can also manage audio output and video images, control cameras, select input to appear in a display, and initiate a presentation. LifeSize Video Communications Systems User Guide...

  • Page 21: Call Status

    Call Status When you place a call with your LifeSize system, a Call Status dialog appears. The Call Status dialog shows the number or IP address that you are attempting to call and the status of the call (for example, dialing, ringing, connecting, answered, or unavailable).

  • Page 22: Hiding Or Showing User Interface Elements

    When the user interface is visible during a call, a volume meter for the active microphone appears in the status bar when you adjust the volume using the remote control and in the near video image. LifeSize Video Communications Systems User Guide...
  • Page 23 By default, when you press the button on the remote control, LifeSize Phone, or LifeSize MicPod, the system mutes all audio inputs, including the microphone and audio from any devices connected to the system that may be sending audio in a presentation, such as a DVD player connected to the system.
  • Page 24 If your LifeSize system supports more than four video participants in a call, by default the video image from a fifth or sixth far end participant appears in the display only when that participant becomes the current speaker and replaces the video image of the earliest of the last three far end speakers.
  • Page 25 If your LifeSize system is a participant in a multiway call with another LifeSize system that is hosting the call, you can manage the layout of video from all participants in the call. In this case, the same number and type of screen layouts that are available to the LifeSize system hosting the call are available to you for selection.
  • Page 26 Refer to “Controlling a Far End Camera” on page 25. Note: The numeric keys work as presets during a call only when you are in a call screen. LifeSize Video Communications Systems User Guide...
  • Page 27 Refer to “Initiating a Presentation” on page 29 for more information about presentations. If you are using two cameras with a LifeSize Room system, only one camera can be active and capturing video images at any time, even if both are connected to the system.
  • Page 28 Use the arrow keys to select a new primary input and then press OK. The default presentation input is named PC by default. Your administrator may have changed the name to identify a different default device or a name that is more meaningful in your organization. LifeSize Video Communications Systems User Guide...

  • Page 29: Initiating A Presentation

    By default, support for presentations is enabled on a LifeSize system. During a call, if you connect a video input device other than a LifeSize Camera or LifeSize Focus to a video input connector on the codec, such as connecting a laptop to the system, a presentation starts automatically.

  • Page 30: Viewing Call Statistics

    Information such as bandwidth, packet rate, jitter, packet loss, resolution, and duration of individual calls are included in the call statistics. 3. To hide the statistics, press the button again. Statistics automatically refresh every 5 seconds and hide after 5 minutes. LifeSize Video Communications Systems User Guide...

  • Page 31: Ending A Call

    • LifeSize Phone Ending a Call with the Black Remote Control If you are using the black LifeSize remote control, you can end a two-way call by pressing the hang up button. To end a multiway call, press hang up...
  • Page 32 Using a Single Display for Local Presentations If your LifeSize system has a single display and you wish to show data locally from a device connected to a video input when the system is idle or in a voice call, access User Preferences : Appearance.

  • Page 33: Managing The Redial List

    1. Using the arrow keys on the remote control, select the entry you wish to lock or unlock. 2. Black Remote Control: Press the button. Silver Remote Control: Press the button. 3. Select Lock (or Unlock if the entry is locked) from the menu, and press OK. LifeSize Video Communications Systems User Guide...
  • Page 34 1. Using the arrow keys on the remote control, select the entry you wish to add to the directory. 2. Black Remote Control: Press the button. Silver Remote Control: Press the button. 3. Select Save on the menu and press OK. 4. Press OK again to close the confirmation dialog. LifeSize Video Communications Systems User Guide...

  • Page 35: Managing The Directory

    Select the number on the submenu that you wish to dial for the meeting and press OK. Select an entry from the Available Entries column for each participant that you wish to add to the meeting entry. LifeSize Video Communications Systems User Guide...
  • Page 36 3. Select the entry you wish to copy to the local directory. 4. Black Remote Control: Press the button. Silver Remote Control: Press the button. 5. Select Copy to local and press OK. 6. Press OK to save the entry. LifeSize Video Communications Systems User Guide...
  • Page 37 If necessary, press the button to change the method of text entry for text fields. b. After completing your changes, press OK to exit the field. 5. Using the arrow keys, select Save Changes and press OK. LifeSize Video Communications Systems User Guide...

  • Page 38: Troubleshooting

    If no video displays from the camera, ensure the camera is connected to the LifeSize system with a camera cable to the appropriate camera input or contact your administrator. Also ensure that the primary input is set to the high definition camera as described in “Changing...
  • Page 39 Some camera exposure settings designed to be used in rooms lit by sunlight may result in a flicker. To remove the flicker, increase the HD Camera Brightness setting in User Preferences : Diagnostics : High Definition Camera. LifeSize Video Communications Systems User Guide...

  • Page 40: Display Issues

    (or DVI-I input on systems that support a DVI-I connector) from a device connected to the VGA or DVI-I input on the LifeSize codec. Typically, this input device is a laptop or personal computer that is used to send data during a presentation (for example a spread sheet or a slide show).

  • Page 41: Audio Issues

    Problematic Sound Quality The LEDs on the LifeSize Phone flash blue to indicate an incoming call. If you are unable to hear the phone ring when an incoming call arrives, adjust the volume using the up and down volume key.

  • Page 42: Power And Connectivity Issues

    Verify that the network is ready and available. Network status is indicated at all times in the status bar. If the LifeSize system is connected to the local network, a green network status icon appears. A yellow or red network status icon indicates a problem with the network connection.

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