LifeSize Bridge 2200 Administrator's Manual
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LifeSize Bridge 2200 Administrator's Manual

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LifeSize
Bridge™ 2200
Administrator Guide
June 2011

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Summary of Contents for LifeSize Bridge 2200

  • Page 1 ® LifeSize Bridge™ 2200 Administrator Guide June 2011...
  • Page 3 When logging in, you can select HTTPS from the login screen to enable secure communications. Terminology The following terms are used in this document to describe the LifeSize Bridge features. These terms may differ from terms used with other LifeSize video communications systems. Familiarize yourself with these terms to best understand the capabilities of your LifeSize Bridge.

  • Page 4: Navigating The Utility

    LifeSize Bridge 2200 Administrator Guide Navigating the Utility The IP address of the system to which you are logged in and the version of software you are running appears in the title bar of your browser. The following system information appears at the top of the utility: Scheduled Number of live scheduled conferences.
  • Page 5 LifeSize Bridge 2200 Administrator Guide Scheduling Conferences You manage conferences from the calendar view of conferences in the Scheduler. You can view all conferences by day, week, or month. Allocating Ports You can create both scheduled and on demand conferences. Scheduled conferences have a specific start and end time;...

  • Page 6: Creating A Conference

    LifeSize Bridge 2200 Administrator Guide Creating a Conference To create an on demand conference, click below the list of On Demand Conferences. To create a scheduled conference, open the Scheduler and double-click the desired date for the conference, or right-click the date and choose Create Event.
  • Page 7 LifeSize Bridge 2200 Administrator Guide Preference Description Default Value Announcements Voice prompts and system sounds indicate the current system status or action required. Navigation Control the interface using touch tones or far end Touch tones camera control. Text Inset How far the text is offset from the sides of the screen.

  • Page 8: Sharing Presentations

    8 active speakers. Change layouts from the Scheduler to show fewer or additional participants. A license key is required to expand the conference beyond 16 participants. The Expand checkbox does not appear if no license is available. Contact your LifeSize reseller or LifeSize Technical Services to obtain the expanded conference license key.

  • Page 9: Managing Conferences

    LifeSize Bridge 2200 Administrator Guide Managing Conferences The Call Manager automatically updates as conferences become live or expire, and as calls connect and terminate. The first column in the Call Manager identifies whether the conference is scheduled or on demand .

  • Page 10: Modifying Conferences

    LifeSize Bridge 2200 Administrator Guide The remaining columns in the Call Manager provide detailed information about the conference: • name and ID of the conference • conference state • number of allocated ports • number of participants • start and end time of the conference (scheduled conferences only) •...
  • Page 11 Changing any of these options from the Virtual Operator during a call will not affect participants in the active call. Multiple instances of LifeSize Bridge Utility can manage the same schedule. If you add, modify, or delete a conference, the change automatically appears in a second instance of the utility.

  • Page 12: Managing Layouts

    LifeSize Bridge 2200 Administrator Guide Managing Layouts The following illustrations show the number and order of layouts available for each possible call scenario. Layout rotation is determined by the maximum number of video participants allocated for the conference. Participants appear in the order in which they join the conference. When new participants join the conference after all available spaces in the current layout are filled, the layout changes to the next best fit layout.
  • Page 13 LifeSize Bridge 2200 Administrator Guide If four maximum participants are allocated for the conference, the following layouts are available: If 5 to 7 maximum participants are allocated for the conference, the following layouts are available:...
  • Page 14 LifeSize Bridge 2200 Administrator Guide If 8-16 maximum participants are allocated for the conference, the following layouts are available: If only one participant is connected, the setting for Self View is ignored until a second caller joins the conference. Self View is disabled by default.
  • Page 15 LifeSize Bridge 2200 Administrator Guide Promoting a Participant You can choose to move a particular participant into the prominent window and disable speaker ordering for the duration of the call. The Promote Participant button is only available if Speaker Order is disabled (either manually by all callers in the conference, or automatically as part of the conference setup).

  • Page 16: Configuring Preferences

    LifeSize Bridge 2200 Administrator Guide Configuring Preferences Changes to preferences that may cause a call to disconnect or the system to reboot will display a notification. These preferences appear grayed out if calls are in progress. Changes to these preferences must occur when the system is idle.

  • Page 17: Configuring Your Network

    Auto negotiate speed and duplex settings. Specifying a Virtual If you have static VLANs configured, you can configure your LifeSize system to apply a Local Area Network VLAN tag to outgoing packets and only accept incoming tagged packets that have the (VLAN) ID same VLAN identifier.

  • Page 18: Configuring Your Firewall

    Select the network interface to configure for each of the four redundant ports. Click Save. Configuring Your Firewall If your LifeSize system communicates with other systems through a firewall, you must configure your firewall to allow incoming and outgoing traffic to the system through the following ports: •...

  • Page 19: Configuring Protocols

    Configuring H.323 By default, LifeSize Bridge supports the H.323 protocol for placing and receiving video and voice calls. To disable support for H.323 calls, clear Enable H.323 in Preferences : H.323 : General.
  • Page 20 LifeSize Bridge 2200 Administrator Guide When you click Save, the status bar indicates the status of the registration process with the SIP server. appears when your system is trying to register with the SIP server. If the registration fails, appears. If the registration fails, click Register to retry.

  • Page 21: Controlling Remote Administration

    LifeSize Bridge 2200 Administrator Guide Controlling Remote Administration By default, remote access to a LifeSize system through the web (HTTP) or SSH is enabled. To change remote access through these mechanisms, configure Preferences : Security. NOTE Disabling HTTP immediately disconnects you from the system and you are no longer able to manage the system from the web.

  • Page 22: Diagnostic Tools

    LifeSize Bridge 2200 Administrator Guide Diagnostic Tools Diagnostic preferences and tools are available to generate call records and system logs. Call Records Diagnostics : Call Records displays the call history of the system, including the system name and IP address, conference ID, start time and duration, call direction, protocol, dialed and actual bandwidths, and the reason for disconnection.
  • Page 23 LifeSize Bridge 2200 Administrator Guide System Health From Diagnostics : System Health you can determine whether the system has experienced critical errors, the status of the system, temperature, and fans. The current running temperature appears and is color coded accordingly: green indicates normal operating temperature, yellow indicates warning, and red indicates that the system has overheated or shut down due to overheating.
  • Page 24 NOTE If the user interface is not responding and you are unable to reboot the system, press the reset button on the front of the system. LifeSize recommends you do not unplug power from the system to reboot it.

  • Page 25: Maintaining Your System

    LifeSize Bridge 2200 Administrator Guide Maintaining Your System System upgrade, license key, and system reset options are available from the Maintenance page. You can schedule a maintenance window in which to manage the system, and change preferences that may require a system reboot. Some preferences will appear grayed out if calls are in progress.

  • Page 26: Resetting The System

    LifeSize license key server to check the license key status. You can check for updates to license keys in the LifeSize Bridge Utility if your system has HTTP access through port 80 to the LifeSize license key server. If your system does not have this access, refer to Installing a License Key Manually.
  • Page 27 Ensure a current maintenance agreement for the system is in effect and ensure you have entered the key correctly. Installing a License Key Manually You can install a key manually from the LifeSize Bridge Utility as follows: Click the Download Software button on lifesize.com/support. Enter the serial number of your LifeSize Bridge and click Submit.

  • Page 28: Upgrading Your System Software

    NOTE An upgrade fails if a current license key does not exist on the system. If a current license key does not exist, contact your authorized LifeSize Partner to renew your maintenance agreement. The renewal process may require 24 to 48 hours to complete.

  • Page 29: Troubleshooting Upgrade Failures

    Attempt the upgrade again. If a second attempt fails, note the error code returned. If problems persist, contact LifeSize Technical Services or your LifeSize Partner. Upgrade Error Codes Following are the error codes you may receive when an upgrade fails.
  • Page 30 ©2010–2011 Logitech, and its licensors. All rights reserved. LifeSize Communications, a division of Logitech, has made every effort to ensure that the information contained in this document is accurate and reliable, but assumes no responsibility for errors or omissions. Information in this document is subject to change without notice.

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