Troubleshooting - LifeSize Room User Manual

Call Statistics
To view statistical information about a call, complete the following steps:
1. During a call, press the
2. Audio and video statistics for the current call display on the screen.
Information such as bandwidth, packet rate, jitter, packet loss, and resolution are
included in the call statistics.
3. To remove the statistics overlay, press the
automatically refreshed every 5 seconds and is removed after 5 minutes.
Setting System Time
The date and time are automatically set for your system if provided access to an NTP
server. To manually set the system time, follow these steps:
1. Select the
2. Select the Administrator Preferences button and press OK.
3. Select the Date and Time button and press OK.
4. Set the month, day, and year for the date.
5. Set the hour, minute, and second for the time.
6. Select the Set Date and Time button and press OK to save your changes.
To set the time zone for your LifeSize Room system, refer to "Locale and Time Settings" on
page 27.

Troubleshooting

The following sections describe symptoms, possible causes, and potential solutions for
common problems you may encounter with your LifeSize Room.
When experiencing a problem, visually inspect the unit. Ensure the system has not been
exposed to water or heat sources or appears physically damaged.
Improperly connected or loose cables are common causes of problems with hardware units.
When investigating a system problem, first check all the external controls and cable
connections. Check that connections are correct and secure, and that nothing is obstructing
the cables.
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button.
button from the main screen to access the System menu.
button again. The overlay is
LifeSize Room User Guide