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LifeSize Icon Manual

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Lifesize
Icon™ Guide
May 2014
Lifesize Icon 600
Lifesize Icon 800

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Summary of Contents for LifeSize Icon

  • Page 1 ® Lifesize Icon™ Guide May 2014 Lifesize Icon 600 Lifesize Icon 800...

  • Page 2: Lifesize Icon Video Systems

    Icon. Read more about Integrations. To access the full set of features available with your Icon video system, your environment must include UVC Platform with the UVC suite of applications. Refer to the documentation that accompanies these products for detailed configuration information.

  • Page 3: Section 1: Deploying Your Icon Video System

    When you first install your system, a wizard directs you to configure the language, network settings, and time zone. You can also choose to connect your Icon to the Lifesize Cloud service at this time. After installation, configure your video system: Open a web browser.

  • Page 4: System Access And Passwords

    Lifesize Icon Guide Configuration Description Read More BROWSER: If you are using SIP servers, configure your Lifesize system to Help use SIP in Preferences > SIP Registrar 1 and Preferences > SIP Registrar 2. BROWSER: Configure call, audio, and video preferences:...
  • Page 5 0-9. You cannot change the username. Integrations You can integrate your Icon with Lifesize Cloud, the UVC suite of applications, and Lifesize Bridge. Available options depend on the applications configured in your environment: Option Appears when integrated with...

  • Page 6: Connecting To Lifesize Cloud

    Lifesize Icon Guide Connecting to Lifesize Cloud Once you have a Lifesize Cloud account, you can connect your Icon to the Cloud service. Associate your Icon with your Cloud account or activate an Icon that serves as a conference room system.

  • Page 7: Removing An Icon From A Cloud User Account

    When the initial configuration wizard asks you to join the Cloud service, select No. Cloud account manager: Sign in to the Cloud web console and remove the Icon from the Cloud user account. Learn more in the online help available from the console.

  • Page 8: Configuring Your Firewall

    If you are using UVC Transit, refer to the Lifesize UVC Transit Deployment Guide. If you are using UVC ClearSea, refer to the Lifesize UVC ClearSea Deployment Guide. • If your Icon is connected to Lifesize Cloud, refer to the online help available from the Cloud web console. Placement Behind a Firewall Lifesize recommends that you place your system behind a firewall.

  • Page 9: Restricting Reserved Ports

    Lifesize Icon Guide Call Setup and Media Ports To place calls to other systems through the firewall, you must configure your firewall to allow incoming and outgoing traffic to the system through the following: UDP port 1719 Gatekeeper registration. TCP port 1720 H.323 call negotiation.

  • Page 10: Using Lifesize Systems In A Private Lan With Nat

    Lifesize Icon Guide Using Lifesize Systems in a Private LAN with NAT If you choose to place your video systems in a private LAN, you must use NAT to communicate with outside systems. This may include enabling static NAT on your Lifesize system.

  • Page 11: Provisioning Your Icon Through Uvc Clearsea

    Lifesize Icon Guide Provisioning Your Icon through UVC ClearSea UVC ClearSea allows Icon to discover a provisioning server and to configure itself with settings that are specified on the server. When auto provisioning is enabled, UVC ClearSea functions as the provisioning server.

  • Page 12: Integrating Icon With Uvc Clearsea

    Icon user account you created in UVC ClearSea. Registering Icon to UVC ClearSea through the SIP Registrar Lifesize recommends that you register Icon over H.323 or SIP, not both. If you register the device over SIP, keep H.323 enabled.

  • Page 13: Discovering The Provisioning Server

    Uses the IP address of the UVC ClearSea Server. Because Icon is integrated with UVC ClearSea and relies on the server’s configuration, you are restricted from editing MCU, H.323, and SIP preferences. Additionally, directory preferences are not set on Icon, and Meetings does not appear.

  • Page 14: Section 2: Using Your Icon

    Lifesize Icon Guide Section 2: Using Your Icon Placing, answering, Select Call and navigate to one of the available calling Placing a Call and ending a call options: Managing Your Video Favorites System In a Call Recents Directory Meetings Keypad...

  • Page 15: Navigation And Search

    – A call scheduled on UVC Manager is available on your video system. – No other conditions are present. Navigation and Search Your Icon shows call entries and other system information in lists. Navigate information with the remote control as follows. Navigate to the top to quickly navigate to the top or bottom of the list.

  • Page 16: Placing A Call

    Similarly, only enabled call protocols appear. A video icon represents a video call in progress. A voice icon represents a voice call. Select end the call. Available calling options also depend on the applications configured in your environment. Read more at...

  • Page 17: Joining A Meeting

    • Click Ignore to ignore the caller. If your Icon has an associated Lifesize ClearSea Client that is active and registered to UVC ClearSea, you can select on the client for the client to join the call. This action disconnects the call on your Icon.

  • Page 18: Managing Your Video System In A Call

    To stop the presentation, select . Stopping a presentation ends any active recording. Icon 800 only: The DVI input that functions as presentation input is represented by a numeral in the Presentation option. Example: . To change the presentation input, select .

  • Page 19: Camera Control

    Camera Control Your Icon allows you to adjust a camera during and before a call. To prevent far end users from adjusting the near end camera, your administrator can disable Far Control of Near Camera (enabled by default) in Preferences >...

  • Page 20: Recording With Lifesize Uvc Video Center

    If prompted, enter a valid recording key. If successful, the recording begins and the recording icon appears. By default, all callers are recorded. To record only the near or far video, change the default recording layout in Preferences >...

  • Page 21: Managing Calls Hosted By A Lifesize Mcu

    For bridges that are not integrated, select < or > to choose a layout. When you join a call that is hosted by a Lifesize MCU that is not integrated with your Icon, select on the phone to navigate the interface.

  • Page 22: Icon 800: Audio Inputs

    Analog line in is always on, eliminating the requirement to associate line in with a digital input. Example: if you connect your smartphone to the Icon line in and press play on the smartphone, audio is sent to both the near and far end.
  • Page 23 Lifesize Icon Guide Provides administrative tools. This area requires a numeric passcode (by default, 1234). – Enable or disable DHCP. When DHCP is disabled, you can set the IP address, netmask, default gateway, and address of the static DNS server. Select Test network to test the connection.

  • Page 24: Section 3: Preferences

    Diagnostics. The Auto Provisioning Server preference is in Maintenance. NOTE Available preferences depend on your configuration. For example, if your Icon is connected to Lifesize Cloud, you cannot change the System Name preference or preferences in H.323, SIP, MCUs, UVC ClearSea, and UVC Transit.

  • Page 25: Lifesize Uvc Clearsea

    Lifesize Icon Guide Calls Preferences > Calls Preference Default Value Auto Answer Disabled Auto Answer Mute Enabled Auto Bandwidth Enabled Maximum Call Bandwidth 6000 kb/s Maximum Call Transmit Bandwidth 6000 kb/s Default Call Bandwidth 1152 kb/s Secondary Stream Enabled Lifesize UVC ClearSea Preferences >...
  • Page 26 Lifesize Icon Guide Preference Default Value License Manager Information System Administration Information System Information Information System Status Information Timer Information User Interface Information Video Hardware Debug Video In Information Video Out Information Directory Preferences > Directory Preference Default Value LDAP...
  • Page 27 Lifesize Icon Guide H.323 Preferences > H.323 Preference Default Value General Use H.323 Enabled Gatekeeper Name Number randomly generated by the system Extension Same value as Name Gatekeeper Mode Available Preferences with Gatekeeper Mode: Auto Gatekeeper ID No default Gatekeeper Authentication...
  • Page 28 Lifesize Icon Guide Network Preferences > Network Preference Default Value Ethernet IP Address No default Subnet Mask No default Use DHCP Enabled Auto negotiate speed and duplex settings Enabled Speed No default Duplex No default VLAN Tag Gateway Default Gateway...
  • Page 29 Lifesize Icon Guide Record and Stream Preferences > Record and Stream Preference Default Value Recorder Disabled Recorder Hostname No default Recorder Port Recording Key No default Default Recording Layout All Callers Security Preferences > Security Preference Default Value Enable SSH Access...

  • Page 30: Lifesize Uvc Transit

    Lifesize Icon Guide SIP Registrar 2 Preferences > SIP Registrar 2 Preference Default Value General Use SIP Disabled Identification SIP Username No default Authorization Username No default Authorization Password No default Server SIP Server Type Auto SIP Registrar Disabled Registrar Hostname...
  • Page 31 Lifesize Icon Guide Preferences > USB Preference Default Value USB 1 Shell None Speed 115200 b/s Flow Control No flow control USB 2 Shell None Speed 115200 b/s Flow Control No flow control Video Preferences > Video Preference Default Value...

  • Page 32: Camera Diagnostics

    Lifesize Icon Guide Camera Diagnostics Diagnostics > Camera Preference Default Value IR Receiver Enabled Anti-Flicker Auto Auto Exposure Method Full-frame Brightness Auto Focus Enabled White Balance Auto Lock camera position Disabled Auto Provisioning Maintenance > Auto Provisioning Preference Default Value...

  • Page 33: Section 4: Maintaining And Troubleshooting

    Lifesize Icon Guide Section 4: Maintaining and Troubleshooting This section describes how to maintain your system and use diagnostic tools for troubleshooting. System Maintenance Sign in to your video system from a web browser to perform system maintenance. Save Maintenance > System Reset > System Save Saves the backup file to your computer.

  • Page 34: Resetting The System

    Lifesize Icon Guide Resetting the System Select Maintenance > System Reset > System Reset Optional: Enter the reason for the reset. Click OK to confirm setting the system to its default state. The system automatically reboots and the administrator password is reset to the default value (admin).

  • Page 35: Updating License Keys

    Lifesize Icon Guide Updating License Keys You must have current license keys to enable the following: • software upgrades • dual display NOTE The expiration date for a license key appears in Maintenance > License Keys. Contact your Lifesize Partner for details about license keys.

  • Page 36: Upgrading Your System Software

    Upgrading Your System Software NOTE If your Icon is connected to Lifesize Cloud, software updates are automatically applied to your system. The system prompts you to apply the update, allowing you to delay the operation if you are using the system.

  • Page 37: Troubleshooting Upgrade Failures

    Lifesize Icon Guide Troubleshooting Upgrade Failures If attempts to upgrade software fail, follow these steps: Ensure you have a valid upgrade image. Reboot the system. Attempt the upgrade again. If a second attempt fails, note the error code returned. If problems persist, contact your Lifesize Partner or Lifesize Technical Services.

  • Page 38: Diagnostic Tools

    > to view the status of the system, temperature, and fans. When a system issue arises that might require your attention, the health icon appears on the main screen. The shading behind the icon reflects the severity of the issue: •...
  • Page 39 Lifesize Icon Guide System issues might include the following: Communications Network Warning: the system is binding to the network. Critical: the system is disconnected or no DHCP server is present. Lifesize Cloud Warning: Your account expired; your account trial ended; you must Service validate your account.

  • Page 40: Adjusting Room Lighting

    Lifesize Icon Guide Adjusting Room Lighting Ensure that the system maintains the best possible image quality by altering the lighting and background colors of your environment. If light levels are too low, you may consider adding artificial lighting. Indirect light from shaded sources or reflected light from pale walls often produces excellent results.

  • Page 41: Display Issues

    Lifesize Icon Guide Display Issues If data does not appear on the display, ensure cables are properly connected on the display and that the display cable is connected to the HD 1 output on the back panel of the codec.

  • Page 42: Section 5: Icon Video System Api

    Section 5: Icon Video System API The Lifesize API provides a command line based entry point for automating access and control of Icon video systems. The API supports a REST method for accessing a set of resources, or objects, through a fixed set of operations.
  • Page 43 Patent Notice For patents covering Lifesize products, refer to lifesize.com/support/legal. Contacting Technical Services Lifesize Communications welcomes your comments regarding our products and services. Refer to lifesize.com/support for ways to contact Lifesize Technical Services.

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