Canon iR2020 Facsimile Manual page 195

The documents you received are of poor quality.
Cause 1 Is your toner cartridge running low on toner?
Remedy Remove your toner cartridge and gently tilt it from side to side five or six times to
redistribute the remaining toner. If this does not solve the problem, replace it
with a new toner cartridge.
Cause 2 Is the scan area of the other party's fax machine clean?
Remedy Copy a document on your machine. If the document is clean, the problem lies
with the sender's fax machine. Contact the sender, and ask them to clean their
fax machine.
Cause 3 Are you using the correct type of paper?
Remedy Make sure you load paper that meets the paper requirements for the machine.
For more information, see Chapter 2, "Basic Operations," in the Reference
Guide.
Cause 4 Is the sending fax machine functioning properly?
Remedy The sending fax machine usually determines the fax's quality. Call the sender
and have them make sure the scan area of their fax machine is clean.
Cause 5 Is the machine in the toner saver mode?
Remedy Set <TONER SAVER MODE> to <OFF> in <COMMON SETTINGS> of the
Menu. (See Chapter 5, "Customizing Settings," in the Reference Guide.)
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Faxing Problems
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