Call Log - Samsung OfficeServ 100 General Description Manual

Background Music
Keyset users may choose to hear music through their keyset speakers when optional exter-
nal sources are installed. Each user may adjust this level by the use of a volume control pro-
gram at the selected keyset.
Busy Station Callback
When reaching a busy station, callers may request a callback by pressing a key or dialling a
code. The system rings the caller back when that station becomes idle (a system-wide
maximum of 100 callbacks are allowed at one time, including busy station and busy trunk).
Busy Station Indications (or Busy Lamp Fields, BLF)
DSS/BLF keys may be assigned to any keyset or add-on module. These keys will be off
when the station is idle, light red when that station is in use and flash distinctively when that
station is in DND mode.
Call Forwarding
Station users can forward internal and outside calls to other destinations using the following
options (refer to Call Forwarding in System Features for full descriptions):
• immediately (Forward All)
• when busy (Forward Busy)
• if not answered in a programmable time (Forward No Answer)
• if either busy or not answered in a programmable time (Forward Busy/No Answer)
• when in Do Not Disturb (DND) mode (Forward DND)
The same options are used for networked systems. These call forward destinations can all
be different. Once a destination has been programmed, it can be turned on and off with a
programmable key. Forward All takes priority over Busy and No Answer conditions.
An additional option called Follow Me is available. This option allows a station user to set a
Forward All condition from their normal station to a remote station while at the remote station.
To display the Follow Me condition, the TRANSFER (or TRSF) key lights steady red at the
station that is forwarded. The TRANSFER (or TRSF) key also lights if Forward All is set and
no key is programmed for Forward All.
Keyset users can be given an external call forward key to forward their calls to an external
phone number. Each outside line may be programmed to either follow or ignore station call
forwarding. A per-station option controls whether internal calls forward to voicemail or not.
Single line telephones must have the system administrator program this feature for them.

Call Log

A display keyset user can review a list of up to 50 numbers containing the most recent in-
coming calls to the keyset and external telephone numbers dialled from the keyset. The
numbers can be viewed, stored and/or dialled using the associated soft keys.
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