Call Forwarding - Samsung OfficeServ 100 General Description Manual

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CID on SMDR
The Station Message Detail Recording (SMDR) report can be set to include CID name and CID num-
ber for incoming calls. This format expands the printout to 113 characters. Use a wide carriage printer
or an 80-column printer set for condensed print.
Number to Name Translation
The system provides a translation table for 500 entries. When the CID number is received, the table is
searched. When a match is found, the system will display the corresponding name.
2. Calling Line Identification (CLI) for Outgoing Calls
Outgoing CID
A station user can choose to have an identifying number sent to called parties when a call is made.
This number can be any valid number the user selects in programming options (the DDI number, for
example). One of four numbers can be selected, depending on the outgoing trunk circuit.
Restricting Outgoing CID
Sending of CLI information can be turned off either permanently in MMC programming, or on a one-
time basis using a programmed NOCLIP key at the station.
Also, the CLIR with Number option in MMCs 834 and 837 allows outgoing CLI to be sent to a network
provider (e.g. for call charging) but not to the called party. The provider must be able to handle this
feature.

Call Forwarding

This feature allows the user to redirect (forward) incoming calls. The calls can be redirected
to the attendant, a hunt group, voice mail, external number or another station user. If the des-
tination station is in Do Not Disturb (DND), the calling party will receive DND/Reorder tone.
Calls cannot be forwarded to a door phone.
Note: For forwarding to an external number to be allowed, the option ICM EXT FWD in MMC 210 must
be set to ON.
All Calls
This type of forwarding is not affected by the condition of the station. All calls are immediately redi-
rected to the designated destination. If desired, the destination station may redirect the call back to the
forwarding station by using the transfer feature. The forwarding station user can continue to originate
calls as usual. If no key is programmed as Forward All, the Transfer (or TRSF) key lights steady when
a Forward All condition is set.
Busy
This feature forwards all calls only when the station set is busy. The station user can make calls as
usual.
No Answer
This feature forwards calls that are not answered within a preprogrammed time. The user can make
and receive calls as usual. The timer is programmable on a per-station basis by the system adminis-
trator to allow for differences in individual work habits.