Hot Desking; Hot Line - Samsung OfficeServ 100 General Description Manual

Chapter 4
4-14
Business Features Package
Group Conference
A programmed GCONF key can be used to automatically call a preset number and include
the called party in a conference when the call is answered. Up to five numbers, including the
keyset from which the conference is supervised, may be assigned to a conference group. Up
to five conference groups can be assigned to an extension.

Hot Desking

Hot Desking gives users mobility by allowing them to locate to any selected station and,
simply by dialling a code at the station, transfer all the features they normally require (a
specified extension number, pickup groups, paging groups, call barring, voice mailbox, and
so on) to the station. This feature is also referred to as Set Relocation (see Station Features).

Hot Line

Stations can be programmed to automatically call a pre-defined station or station group
whenever that station goes off-hook. A hot line delay timer of 0–250 seconds can be pro-
grammed to allow sufficient time to make a different call, if required.
In Group/Out of Group
Individuals assigned to a station hunt group may temporarily remove their telephones from
the group by pressing the In/Out of Group key, provided that there is someone still in the
group. There is, however, a system option to allow all members to log out of a station group if
this is required. Stations logged out of a group will not receive calls to that group but will con-
tinue to receive calls to their individual extension numbers. When desired, the user can log
back into the group by pressing the key again. Users who do not have this key may dial the
access code and the group desired. A station user is allowed to be in several groups, pro-
vided a key and the extender for that group are assigned for each group on the user's key-
set. Logging in and out can be done with or without Agent ID codes (see Uniform Call
Distribution).
Incoming Call Distribution
Incoming calls can be assigned to ring a distributed station hunt group. This allows all mem-
bers of the group to share the call load.
Incoming/Outgoing Service
Outside lines are available for incoming or outgoing service. Programming allows any outside
line to be used for incoming calls only, outgoing calls only or both-way service.
Individual Line Control
Each station in the system can be individually programmed to allow or deny dialling out as
well as allow or deny answering for each outside line.
IP Phone Interface
An additional Media Gateway Interface (MGI3) card is not required for calls between local IP
phones, but must be installed to allow IP phones to call digital keysets and non-IP phones.
The MGI3 card is required for Internet Fax. Up to three MGI3 cards can be installed per sys-
tem.