Account Code Entry - Samsung OfficeServ 100 General Description Manual

Chapter 4
4-2
Business Features Package
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
IP Phone Interface
ISDN Service
Primary Rate Interface (PRI)
Basic Rate Interface (BRI)
ITP Time Zone
Large LCD Phone Interface
Least Cost Routing
Live System Programming
Meet Me Page and Answer
Memory Protection
Message Waiting Indications
Microphone On/Off per Station
Music on Hold—Flexible
Music on Hold—Sources
Networking
Off Premises Extensions (OPX)
OfficeServ Call
OfficeServ EasySet
OfficeServ Link
OfficeServ Operator
Operator Group
Overflow
Override Code
Paging
Park Orbits
Prime Line Selection
Private Lines
Programmable Line Privacy (PRB Key)
Programmable Timers
Recalls
*Requires optional hardware and/or software. Ask your dealer for details.
System Feature Descriptions
AC15 Tie Lines
Your system can be connected to another system with a tie line. Use it to make calls to sta-
tions in the other system. If programming allows, you can access lines in the other system to
make outside calls. Tie line calls can be put on hold, transferred and conferenced in the
same way as other outside calls. Users accessing the tie line from the other system can get
a line in our system and make outgoing calls. These calls can be controlled by assigning a
dialling class to the tie line. Your local telephone company may use AC15 tie lines to provide
DDI service. In this case, these tie lines can be programmed to follow the DDI translation ta-
ble. Translated AC15 tie line calls have time-based routing capabilities.

Account Code Entry

Station users may enter an account code (maximum 12 digits) before hanging up from a call.
This account code will appear in the SMDR printout for that call record. Keyset users may
enter this code using an account code key without interrupting a conversation. Single line
telephone (SLT) users must temporarily interrupt the call by hook-flashing and dialling the
feature access code. Manually entered account codes can be up to 12 digits long. In some
cases, users can be forced to enter an account code and this account code may or may not
be verified as described below.
Remote Programming—PC
Ring Modes
Time Based Routing Plans
Automatic / Manual
Holiday Schedule
Temporary Override
Ring Over Page
Single Line Connections
Speed Dial Numbers
Speed Dial by Directory
Station Hunt Groups
Station Message Detail Recording (SMDR)
SVMi-4 & SVMi-8 Integrated Voice Mail*
System Alarms
System Maintenance Alarms
System Directory
Tenant Service
Toll Restriction
Toll Restriction Override
Tone or Pulse Dialling
Traffic Reporting
Transfer
Trunk Groups
Uniform Call Distribution (UCD)*
UCD Groups
Call Statistics
Agent Statistics
Group Supervisors
Printed Reports
Universal Answer (Night Bell)
Virtual Extensions
Voice over IP (VoIP)
Voice Mail: In-band Integration
Walking Class of Service