Online Services Overview - Neopost IS-460 User Manual

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Online Services Overview

The Online Services simplify the use and the update of your Mailing System.
Online Services features and capabilities include:
• Online reporting : the usage of your machine is available from your personal, secure
web account, simplifying tracking and reporting of your postage expenses.
• eConfirmation Services : save money with USPS discounts on Delivery and
Signature Confirmation services, and simplify the process of sending Certified Mail.
Monitor delivery of all of your tracked mail from your web account.
• Rate Updates : maintain current postal rates with automatic, electronic, convenient
downloads into your Mailing System (see
• Ink alerts : never run out of ink again! The online server monitors your mailing
machine ink supply and e-mails an alert notification when it is time to re-order.
• Remote diagnostics and technical support : experienced technical professionals
analyze your mailing machine's error logs, diagnose your mailing machine before an
on-site service visit and your system software can be updated remotely, reducing
service delays.
• Ad-die download : order a new ad-die and get it downloaded via Online Services
server directly to your Mailing System.
Your Mailing System connects to Online Services server via the same telephone or network
connection you use to add postage to your meter.
All connections are secure, and data is maintained under strict privacy policies.
Options and Updates on page 203 )
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