Ricoh D025 Service Manual page 1387

IFAX Troubleshooting
Communication
Route
D393
Item
3. Destination
e-mail address
4. Router settings
5. Error message by
e-mail from the
network of the
destination.
Action [Remarks]
Make sure that the e-mail address is
actually used.
Check that the e-mail address contains
no incorrect characters such as spaces.
Use the "ping" command to contact the
router.
Check that other devices connected to
the router can sent data over the router.
[Ask the administrator of the server to check.]
Check whether e-mail can be sent to
another address on the same network,
using the application e-mail software.
Check the error e-mail message.
[Inform the administrator of the LAN.]
46 SM