Hold, Park & Transfer; Parking Calls; To Park A Call; To Retrieve The Parked Call At Your Extension - Avaya 4400 User Manual

Hold, Park & Transfer

Parking Calls

You can park a call or several calls. You are then free to make and receive other calls. You can also
arrange for the parked call to be retrieved by another extension.
Note that the system only allows calls to be parked for a short while before reconnecting them, the
default setting is 5 minutes.
When you park a call it is given number based on your extension number followed by 0. If you now park
another call that is given your extension number followed by 1. If you inform another extension of the
number given to a parked call, they can then unpark that call (see below).
4406D+, 4606D+ and TransTalk MDW 9040 users can use the short code or a programmed button for
this operation.

To Park a Call

1. During a call, press Menu
2. Using the and keys, display and then select CPark (This feature can also be set under a DSS
key, see Programming Functions Against DSS Keys). The caller is parked and your phone
displays a P as a reminder.
or
1. During a call, press Menu
2. Select Func and then select CPark. The caller is parked and your phone displays a P as a
reminder.

To Retrieve the Parked Call at Your Extension

1. Press Menu
2. Using the and keys, display and then select CPark.
3. The display shows the parked calls as your extension number plus a number for the order in
which it was parked. For example, for extension 206, the first parked call is 2060, the next parked
call is 2061.
4. Select the call to unpark.
or
1. Press Menu
2. Select Func and then select CPark.
3. The display shows the parked calls as your extension number plus a number for the order in
which it was parked. For example, for extension 206, the first parked call is 2060, the next parked
call is 2061.
4. Select the call to unpark.
4400, 4600 and 6400 Phone User Guide
IP Office
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twice.
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twice.
Issue 10f (15th September 2005)
Page 23