System Features; Introduction; Making Calls; Answering Calls - Avaya 4400 User Manual

System Features

Introduction

As well as your phones specific features, you can access a number of system features by dialing short
codes.
These instructions are for the system's default configuration. They assume that you are using the default
feature codes. It also assumes that you have full access to all features and the public telephone network.
Users with stations that do not have the Menu
must activate features (those requiring additional numbers - that is external number, Hunt Group) via the
shortcodes.

Making Calls

Internal Calls: To make a call to another extension, simply dial the number. If the number is busy, you
can use Ring Back When Free as below:
1. Dial any digit and hang up.
2. When the extension you called is free, your phone will ring (a burst of three rings).
3. Lift the handset and the extension is called automatically.
External calls: To make an external call, either dial the number (prefixed by the access code if required)
or use a speed dial code (contact your system manager for a list of your speed codes).
If you hear busy tone while dialing, then the call may be barred. Your system manager can bar certain
calls, such as those to premium rate numbers and international calls.

Answering Calls

Ringing at your own extension: Simply pick up the handset; internal calls have a single ring cadence,
external calls have a double ring cadence. When in headset mode, press the button associated with the
alerting call.
Ringing at another extension: You can answer from your own phone by using Call Pick-Up; lift your
handset and dial:
• *30 to answer a call ringing anywhere.
•
*31 to answer a call within your group.
•
*32*201# to answer the call for a particular extension, in this example 201.
Note that if your phone rings for any longer than a specified period (15 seconds in default), any re-
direction feature that you have activated, such as voicemail or call forwarding, will come into effect.
4400, 4600 and 6400 Phone User Guide
IP Office
button (4406D+, 4606D+ and TransTalk MDW 9040)
Issue 10f (15th September 2005)
Page 41