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BT Home IT Support
While the other help listed here focuses on BT Total Broadband and the BT Home
Hub, BT Home IT Support advisers can offer you straightforward, jargon-free help
with a wide range of computer-related issues. For example: your own broadband
equipment (i.e. if you aren't using a BT Home Hub), general computer problems,
printers, MP3 players, games consoles, cameras, new software packages, setting
up a new laptop, help with a virus, help connecting additional computers to your
Hub and more.
You can get help over the phone
or in person
. To find out more, call 0800 876 6542
1
2
or go to www.bt.com/homeitsupport
Billing Enquiries
To view or pay your bill online please go to www.bt.com/account
If you've a problem and need assistance with your BT bill, please call 0800 800 150.
1 £8.80 per month with minimum three-month subscription or £24.47 one-off fee for a single call. Some technical queries
may not be resolvable. Fair usage policy applies. Exclusions, terms and conditions apply.
2 Engineer visits: costs start from £88.09.
Help
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