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Summary of Contents for BT Home Hub 5
- Page 1 BT Home Hub 5 Information and troubleshooting guide for BT Infinity...
- Page 2 Set up your devices using Smart Setup My BT – all your extras in one place You don’t need to be at home when we move you to BT Infinity. 1. You need to use your new wireless details to connect to...
- Page 3 UK and abroad. To get started, download the BT Wi-fi app, available for Apple, Android, Windows If you’ve got a BT calling plan, you can add it to your and BlackBerry devices or go to bt.com/getwifi. smartphone using the BT SmartTalk app. With BT...
- Page 4 To find out more, go to Turning off Smart Setup bt.com/help/dualband. If you don’t want Smart Setup to help you with your features when you connect a device, follow the steps at bt.com/help/smartswitchoff...
- Page 5 BT Home Hub connection troubleshooting Think you have a faulty Hub? Nearly all the Hubs we get back as faulty are actually fine. So if you think yours If your connection is down or you think your Hub is faulty, try these three steps before calling us: isn’t working properly, run through the three steps on the left and check the light...
- Page 6 You’ve tried to log in with the wrong username and password The BT Home Hub is suitable only for BT Broadband. It is not suitable for any other broadband providers or BT Business Broadband lines. Reset your Hub’s password to its factory setting (shown on the card that came with your Hub) by using a paper clip to press the recessed Reset button on the back of your Hub for a few seconds Broadband light is flashing red...
- Page 7 Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC. The Declaration of Conformance can be found at bt.com The BT Home Hub 5 contains code that is covered by the GNU General Public License (GPL). In accordance with the GPL, BT has made the relevant code available for download at bt.com/help/gplcode.