Troubleshooting Hub Manager Need some help? Got a bundle, like a BT Mini Hub or BT TV, too? Set up your Smart Hub first before setting up anything else. Other information Thanks again for choosing BT. BT Smart Hub...
Page 3
Broadband port USB port Four Gig Ethernet ports Power socket Power button To connect devices using a cable For more help, go to bt.com/help/broadband 3732 BT Smart Hub-A User Guide-SI v6 [2].indd 3 05/06/2017 14:43...
Set up your Hub We’ll email or text you when your broadband is ready. You can then set up your BT Smart Hub. To get the fastest possible speed with the new Hub: unplug all your old broadband kit, including the old power plug, filters and Ethernet cables.
Page 5
When you connect a device to your Hub for the first time, your web They’re on the back of your Hub. browser will ask you if you want to activate any of your BT Extras, including BT Parental Controls. Your Hub will be called something like BTHub6-ABCD. If your device supports WPS, press the button on your Hub –...
Page 6
Android smartphone, text ® ® ‘My BT’ to 81192 and we’ll send you a link to download it. If you need some help, see page 11. Welcome to BT Broadband 3732 BT Smart Hub-A User Guide-SI v6 [2].indd 6...
Page 7
It works BT email on any device connected to your BT Broadband or BT Wi-fi. You don’t have to install anything. Just turn Get up to 11 email addresses, unlimited storage, and on BT Web Protect online.
Connect a device to the Hub using wireless or an Ethernet cable. Open a new web browser on your device. Follow the on-screen help wizard to get connected. Welcome to BT Broadband 3732 BT Smart Hub-A User Guide-SI v6 [2].indd 8 05/06/2017 14:43...
Page 9
Admin Password for Hub Manager: 8888WWWW No light means that it’s connected successfully Factory Broadband Gig Ethernet Reset Power On | Off Power For more help, go to bt.com/help/broadband 3732 BT Smart Hub-A User Guide-SI v6 [2].indd 9 05/06/2017 14:43...
Page 10
If you want to make any changes, you’ll need your Admin password. It’s on the Hub’s settings card on the back of your Hub. Welcome to BT Broadband 3732 BT Smart Hub-A User Guide-SI v6 [2].indd 10 05/06/2017 14:43...
Operations in the 5.15–5.35GHz band are restricted to indoor usage only. operators allow free use of 0800 numbers. The BT Smart Hub contains code that is covered by the GNU General Public Get help from other users License (GPL). In accordance with the GPL, BT has made the relevant code Join the conversation in the BT Community Forum at available for download at bt.com/help/gplcode...
Page 12
Written and designed by Muse Publishing and The Art & Design Partnership (ADP). All third party trade mark rights are acknowledged. Version number SI 6.0 Get information, advice and support on keeping your children safe online 3732 BT Smart Hub-A User Guide-SI v6 [2].indd 12 05/06/2017 14:43...
Need help?
Do you have a question about the Smart Hub and is the answer not in the manual?
Questions and answers