Troubleshooting - Bosch MBV-BPRO-45 Configuration Manual

Bosch Video Management System
25

Troubleshooting

This chapter contains information on how to handle known problems using Bosch VMS
Configuration Client.
Problems after updating Bosch Video Management System
Issue
The NVR does not record
after updating Bosch Video
Management System.
Problems during installation
Issue
Setup displays wrong
characters.
Setup stops with a message
that OPC Server cannot be
installed.
The software cannot be
uninstalled by executing
Setup.
Problems immediately after starting the application
Issue
Bosch VMS displays the
wrong language.
The logon dialog box of
Operator Client shows the
wrong language.
Bosch Sicherheitssysteme GmbH
Cause
The connection between NVR
and Management Server was
lost after the update. The
update can potentially have
changed the Bosch VMS
database on the Management
Server. The NVR must "know"
these changes.
Cause
The Windows language
settings are not correct.
OPC Server files cannot be
overwritten.
Cause
Windows is not switched to
the desired language.
Although you have changed
the language for Operator
Client in Configuration Client,
the language for the logon
dialog box of Operator Client
depends on the Windows
language.
Configuration Manual
Troubleshooting | en
Solution
Reestablish the connection
between NVR and
Management Server.
Solution
Configuring the desired
language in Windows, page
235
Uninstall OPC Core
Components Redistributable
and restart Bosch VMS Setup.
Start Control Panel > Add/
Remove Programs and
uninstall Bosch VMS.
Solution
Configuring the language of
Configuration Client, page 56
or
Configuring the language of
Operator Client, page 56
Configuring the desired
language in Windows, page
235
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