Bosch Security Systems User Manual
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Bosch Security Systems User Manual

Bosch Security Systems User Manual

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Security Systems
User's Guide
National Security Systems Inc (800)457-1999
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Frequently Asked Questions (9)

  • How do I reset my Bosch security system?

    To reset your Bosch security system, including fire points, after an alarm:

    1. Ensure your system is off (the On light is off).
    2. Press the [3] key.
    3. Enter your passcode (an Owner type passcode is required).
    4. The system will begin resetting, which takes about 20 seconds, and then return to the off state. If points do not reset, contact your alarm company for help.

    For more information, see page 20 of the manual.
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  • How do I stop my Bosch security system from beeping?

    To stop your Bosch security system from beeping:

    • For an active alarm:

    1. Enter your passcode to silence the alarm and turn the system off. Entering it before the system dials the alarm company will cancel the alarm report.

    2. Press the [CLEAR] key to remove the alarm messages from the display.

    3. You can then review the points that caused the alarm using the Viewing Alarm Memory feature (page 19) and reset system points using the Resetting the System feature (page 20).

    • For a trouble tone:
    1. Press the [4] key to silence the trouble tone and view the list of troubles.
    • For a watch tone:

    1. You can select the "Off" option for watch tones, which will display the point identity but sound no tone when points are faulted.

    2. If the watch tone is set to "Beep Till Key" or "Beep Till Closed," pressing the [CLEAR] key will silence the tone.

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  • How do I arm and disarm my Bosch security system?

    To arm and disarm your Bosch security system:

    To Arm the System (Turn On):

    • All On (entire system):

    1. Make sure all points are normal (not faulted).

    2. Press the [9] key. The exit delay time will start counting down. You should leave before it expires.

      • To turn the system All On with No Delay, press the [9] key again after the initial press.
    • Part On (a portion of the system):

    1. Make sure Part points are normal (not faulted).

    2. Press the [0] key. The exit delay time will start counting down. You should leave before it expires.

      • To turn the system Part On with No Delay, press the [0] key again after the initial press.
    • With Points Open (Bypassing Points):

    1. Press the [9] or [0] key to turn the system All or Part On.

    2. If a point is faulted, an error tone will sound and the display will show "POINTS FAULTED."

    3. The system will identify the faulted point. Press the key for the point you want to bypass, then the [*] key.

    4. If there are other faulted points, they will be displayed in turn. If no more faulted points, the exit delay begins.

    To Disarm the System (Turn Off):

    1. Enter through a designated entry door to prevent an instant alarm condition.
    2. The keypad will emit a pulsing beep tone to remind you to turn the system off.
    3. Enter your personal passcode before the delay time expires to turn the system off.

    For more information, see pages 12, 13, 14, 15, 16 and 17 of the manual.
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  • Why is my Bosch security system beeping?

    Your Bosch security system's keypad emits distinct tones to alert you to various system events:

    • A Fire Alarm Tone is a repeating warble tone that sounds when a fire point activates.
    • A Burglary Alarm Tone is a continuous warble tone that sounds when a burglary point activates while the system is on.
    • A Trouble Tone is a repeating warble tone (on briefly, pause, then on) that indicates a system component is not functioning properly.
    • A Keypress Tone is a short pip that sounds when any key on the keypad is pressed, indicating the entry is accepted.
    • An Entry Delay Tone is a repeating short beep, long beep tone that reminds you to turn off your system when you enter through a point programmed for entry delay.
    • An Exit Delay Tone is an intermittent beep tone that counts down the exit delay time after you turn your system on.
    • An Error Tone is a warble tone (similar to the trouble tone but not repeated) that sounds if you press an incorrect key.
    • An OK Tone is a single, high-pitched beep that indicates a keypad entry is accepted.
    • A Watch Tone is emitted to alert you when any watched point is faulted, with its duration varying based on the selected watch tone.

    For more information, see page 8 of the manual.
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  • How do I silence an active alarm on my Bosch security system?

    To silence an active alarm on your Bosch security system:

    1. Enter your passcode to silence the alarm and turn the system off. If you enter your passcode before the system dials your alarm company, the alarm is canceled.
    2. Press the [CLEAR] key to remove the alarm messages from the display.
    3. You can then use the Viewing Alarm Memory feature (page 19) to review the points that caused the alarm.
    4. Use the Resetting the System feature (page 20) to reset system points.

    For more information, see page 11 of the manual.
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  • Why does my Bosch security system alarm keep going off unexpectedly?

    Your Bosch security system may sound an alarm unexpectedly due to various system events or conditions:

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  • What should I do if my Bosch security system loses power?

    If your Bosch security system loses power, indicated by a keypad display of "SYSTEM RUNNING ON BATTERY ONLY" or a low battery message, and you have power elsewhere in your premises, follow these steps:

    1. First, check to ensure the electrical transformer is securely plugged into the electrical outlet.
    2. If the transformer appears damaged, do not attempt to repair it; call your security company for service.
    3. If the transformer is plugged in, check the circuit breaker supplying power to the outlet.
    4. If the breaker is tripped, check the appliances on the circuit for signs of electrical problems.
    5. Make sure someone has not intentionally turned the breaker off.
    6. Once clear, reset the breaker.

    For more information, see pages 39, 43 and 47 of the manual.
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  • How often should I test my Bosch security system to ensure it's working?

    It is strongly recommended that you test your Bosch security system once a week to ensure all system components are working properly. This helps to prevent alarm failures due to inadequate maintenance.

    To perform a system test:

    1. Make sure the system is turned off (On light is off).
    2. Press the [1] key.
    3. Enter your passcode (Owner type required). The system test will begin, starting with the bell, then the battery (up to 4 minutes), and finally the phone connection (up to 10 minutes).
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  • How do I troubleshoot communication errors with my Bosch security system?

    To troubleshoot communication errors with your Bosch security system:

    1. If your system fails to report to your security company, the keypad will signal a system trouble.
    2. To check system troubles, turn the system off if it's on, then press the [4] key. This will silence the trouble tone and allow you to scroll through the list of troubles.
    3. If a communication error is present, the display might show "PHONE TROUBLE" or prompt you to "CHECK DIAL TONE".
    4. You can also perform a System Test (page 32), which includes a phone connection test. If the phone test fails, the display will show "PHONE TEST FAILED".

    For more information, see pages 10, 23, 32, 33 and 39 of the manual.
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Summary of Contents for Bosch Security Systems

  • Page 1 Security Systems User’s Guide National Security Systems Inc (800)457-1999...

  • Page 3: Table Of Contents

    Table of Contents About This Users Guide ................4 Introduction ....................4 Security System Basics ................5 Controlled Points ..................6 24-Hour Points ................... 7 Keypad Keys ....................7 Keypad Tones ..................... 8 System Events .................... 9 Silencing Alarms ..................11 Turning the System Off ................

  • Page 4: About This Users Guide

    About This User’s Guide This user’s guide shows you how to use and maintain your security system. It covers basic system functions, such as turning the system on and off. The functions described in this guide are programmed by your security company.

  • Page 5: Security System Basics

    Security System Basics What is a Point? A point is a detection device, or group of devices connected to your security system. Points are identified by the area they monitor, such as front door, bedroom window, or hallway. View the current status of each point in your system through the keypad’s display.

  • Page 6: Controlled Points

    Controlled Points Controlled points respond to alarm conditions depending upon whether the system is turned on or turned off. They are programmed to either respond instantly to alarm conditions or to provide a delay for you to reach the keypad and turn the system off. Various controlled points may be located throughout your house.

  • Page 7: 24-Hour Points

    24-Hour Points 24-hour points are always on, even when the system is turned off. There are two types of 24-hour points: Fire points and Non-Fire points. Fire Points Fire points only monitor fire detection devices, such as smoke detectors. They are always on and cannot be turned off. Non-Fire 24-Hour Points Non-fire 24-hour points are always on and cannot be turned off.

  • Page 8: Keypad Tones

    Keypad Tones Your keypad emits several distinct tones and flashes keypad lights to alert you to system events. Additional bells or sirens may also be connected to your system. Bells or sirens mounted on the exterior of your premises alert neighbors to emergencies and provide an audible guide for police and fire fighters.

  • Page 9: System Events

    System Events Your system responds to four types of events. If more than one event occurs, your system sorts them into one of four groups. The groups (highest priority first) are: Fire Alarms, Burglary Alarms, Fire Troubles, and Non-Fire Troubles. Fire Alarms Fire alarms are the highest priority events.

  • Page 10: How Your System Reports Alarms

    How Your System Reports Alarms Your security system may be programmed to automatically disconnect your telephones when sending reports to your security company. Once the report is completed, your security system returns the telephones to normal operation (check with your security company). Your system makes repeated attempts to send reports to your security company.

  • Page 11: Silencing Alarms

    Silencing Alarms When there is an alarm, the alarm tone sounds and the point or points in alarm are shown in the display. If you enter your passcode before the system dials your security company, the alarm is canceled. The point in alarm is shown on the display: ALARM PT 8 MOTION DETECTOR ENTER CODE TO...

  • Page 12: Turning The System Off

    Turning the System Off You turn off your security system by entering your personal passcode. When the system is on, you must enter through a designated entry door to prevent an instant alarm condition. Opening a designated door starts entry delay time and the keypad emits a pulsing beep tone to remind you to turn the system off.

  • Page 13: Turning The System All On

    Turning the System All On Use this function to turn on the entire system. Once you press the [9] key, exit delay time starts to count down. The length of exit delay time is programmed by your security company. Check with them to learn how much exit delay time your system allows.

  • Page 14: Turning The System All On, With No Delay

    Turning the System All On, with No Delay I have this feature. I do not have this feature. Use this function to turn on the entire system, both All and Part without entry or exit delays. Remember that turning the system On with No Delay allows no exit or entry delay time through the designated delay door.

  • Page 15: Turning On Part Of The System (Part On)

    Turning On Part of the System (Part On) I have this feature. I do not have this feature. Part On turns on only a part of your system, leaving the rest of the system turned off. Refer to the Point Identification section of your keypad’s reference card to identify Part points.

  • Page 16: Turning The System Part On, With No Delay

    Turning the System Part On, with No Delay I have this feature. I do not have this feature. Use this function to turn on part of the system without entry or exit delays. Remember that turning the system On with No Delay allows no exit or entry delay time through the designated delay door.
  • Page 17 Press the [9] or [0] key to turn the system All or Part On. If a point is faulted, the error tone sounds and the following display is shown for 3 seconds: POINTS FAULTED If a point becomes faulted after exit delay has begun, the display shows the following.

  • Page 18: Viewing Faulted Points

    Viewing Faulted Points To properly turn your system on, all doors and windows must be in the normal (not faulted) condition. Use this feature to locate faulted points. Ensure the system is turned off (On light is off). Press the [CLEAR] key. If points are faulted, the display shows: NOT READY TO TURN ON HOLD TO VIEW...

  • Page 19: Viewing Alarm Memory

    Viewing Alarm Memory After an alarm has been silenced and cleared from the display, you may still review the points that had been in alarm. Ensure the system is turned off (On light is off). Press the [4] key. The following display shows that there are alarms in memory: ALARM MEMORY HOLD 6 TO VIEW...

  • Page 20: Resetting The System

    Resetting the System Use this feature to reset the system (including fire points) after an alarm. Detection devices, such as smoke detectors and shock sensors, must be reset after being activated. Resetting the system takes about 20 seconds. If points do not reset, contact your alarm company for help. Ensure your system is off (On light is off).

  • Page 21: Selecting Watch Tone

    Selecting Watch Tone Your system gives you the ability to watch points when it is turned off, so it can be programmed to alert you to opened doors and windows. For example, parents with small children may want a tone to be sounded whenever a door or window is opened as a way of monitoring the whereabouts of the kids.

  • Page 22: Selecting Watch Points

    Selecting Watch Points Once you decide how your system responds to watched points (see Selecting Watch Tone on page 21), you need to decide which of the points in your system are to be watched. Use this feature to tell your system which points to watch.

  • Page 23: Checking System Troubles

    Checking System Troubles Your system emits a trouble tone and displays the SYSTEM TROUBLE message to alert you to system trouble events, like low batteries. Use this feature to learn what is causing the trouble and what steps to take to correct it.

  • Page 24: Changing Passcodes

    Changing Passcodes I have this feature. I do not have this feature. This feature lets you change your personal passcode at any time, without assistance from your alarm company. It is recommended that you write down your old passcode and the new one before you begin. Make sure your system is off (On light is off).

  • Page 25: Step Outside

    Step Outside I have this feature. I do not have this feature. Use the Step Outside feature to temporarily turn off protection to an entrance door (or doors) when your system is All or Part On with No Delay. You can exit and re-enter without turning your system off. Use this feature to pick up the newspaper or to take the dog out.

  • Page 26: Exit Only

    Exit Only I have this feature. I do not have this feature. The Exit Only feature allows you to exit the premises when the system is All or Part On with No Delay. After exit delay expires, the door is returned to the system so that opening the door causes an alarm.

  • Page 27: Show Passcode Types

    Show Passcode Types I have this feature. I do not have this feature. Use this feature to find out which passcode type is currently assigned to each of the users of your system. See Change Passcode Type (on page 28), for a description of passcode types.

  • Page 28: Change Passcode Type

    Change Passcode Type I have this feature. I do not have this feature. This feature allows those with Owner type passcodes to change the passcode type for each of the users in the system. You cannot change your own passcode type. Passcodes can be one of three types: Owner, user, or One-Time.
  • Page 29 Choose the number of the user whose passcode type you want to change. For example, if you wanted to change the passcode type for user number 3, you would press the [3] key. The following displays identify the current passcode type assigned to user 3 and instructs you how to change the passcode type for this user.

  • Page 30: Change Other Users' Passcodes

    Change Other Users’ Passcodes I have this feature. I do not have this feature. This feature allows those with Owner type passcodes to change the passcodes of system users. Make sure the system is turned off (On light is off). Press the [6] key and enter your passcode (Owner type required).

  • Page 31: Renew One-Time Passcodes

    After changing a passcode you should check to see which type it is. You may continue to change passcodes by following the displayed instructions, or press [CLEAR] to exit. Renew One-Time Passcodes I have this feature. I do not have this feature. One-Time passcode may be used only once to turn the system off.

  • Page 32: System Test

    System Test I have this feature. I do not have this feature. This feature helps ensure your system is operating properly by testing the system’s bell, battery, and phone line. If any of these components fails the test, contact your security company for assistance. Be sure to contact your security company before you begin.
  • Page 33 If the phone test fails, the display shows: PHONE TEST FAILED When the test is concluded, the system returns to the off state.

  • Page 34: Security System Limitations

    Security System Limitations Not even the most advanced security system can guarantee protection against burglary, fire, or environmental threats. All security systems are subject to possible compromise or failure-to-warn for a variety of reasons including, but not limited to, the following: •...

  • Page 35: Fire Safety And Evacuation

    Fire Safety and Evacuation Residential fire is a leading cause of accidental death. Most fire related deaths occur at night when occupants suffocate in their sleep from smoke and toxic gases, rather than from burns. To help reduce this risk, the following program should be implemented.

  • Page 36: System Display

    System Display Your security system communicates its status and provides instruction to you through keypad displays. The list below presents all possible displays along with an explanation for each. Your system may not use all of them. ALARM PT ## [point text] Indicates a point in alarm, the second line shows the point’s name.
  • Page 37 CODE # IS NOW DISABLED Indicates the passcode is disabled. CODE # IS NOW ONE-TIME Indicates the passcode is currently a One-Time passcode. CODE # IS NOW OWNER TYPE Indicates the passcode is currently an Owner type passcode. CODE # IS NOW USER TYPE Indicates the passcode is currently a User type passcode.

  • Page 38: Point Text

    ENTER CODE TO START TEST Prompt to enter a passcode to start the system test. ENTER NEW AGAIN Prompt to enter your new passcode again. ENTER NEW CODE Prompt to enter your new passcode. ENTER OLD CODE Prompt to enter your current passcode. ENTER OWNER CODE TO MODIFY CODES Prompt to enter an Owner type passcode to change passcodes.
  • Page 39 LOW BATTRY PT ## [point text] Indicates a point has a low battery. Call your alarm company for service. MISSING PT ## [point text] Indicates an RF point is in trouble. Call your alarm company for service. NO FIRE TROUBLES Indicates the system has no fire troubles.
  • Page 40 PHONE TROUBLE CHECK DIAL TONE Indicates a problem with the phone line. Check for a dial tone. POINT ## NOT A WATCH POINT Indicates the point cannot be watched. POINT ## NOT BYPASSABLE Indicates the point cannot be bypassed. POINT ## ALREADY BYPASSED Indicates the point cannot be bypassed.
  • Page 41 PRESS 3 FOR ONE-TIME Prompts to press [3] to assign a One-Time type passcode to a given user. PRESS 3 FOR BEEP TILL KEY Prompts to press [3] to activate the watch tone feature. Faulted watch points cause the keypad to beep until a key is pressed. PRESS 4 FOR DISABLED Prompts to press [4] to disable a passcode.
  • Page 42 PT## WATCH OFF [point text] Indicates the point is not being watched. PT ## WATCH ON [point text] Indicates point is being watched. PUSH CLEAR TO EXIT Prompts to press [CLEAR] to return to the off display. PUSH 1 TO CHANGE CODE TYPES Prompts to press the [1] key to modify passcode types.
  • Page 43 SYSTEM OK PRESS CLEAR Indicates the system has no troubles and press [CLEAR] to return to the off display. SYSTEM PROGRAM IN PROGRESS Indicates the system is being remotely programmed. SYSTEM RUNNING ON BATTERY ONLY Indicates AC power to the security system is interrupted. SYSTEM TROUBLE PRESS 4 TO VIEW Instructs you to press the [4] key to view system troubles.
  • Page 44 TO CLEAR ALARM MEMORY Instructs on clearing alarm memory. TO END PRESS CLEAR Prompts to press [CLEAR] to end the Step Outside feature. TO EXIT PRESS CLEAR Prompts to press [CLEAR] to exit current function. TO REMOVE ALARMS PRESS CLEAR Removes alarm messages from the display.

  • Page 45: Security System Glossary

    Security System Glossary All On - Turns on all points in the system. Burglary Alarm Tone - Constant warble tone. Bypass - Selectively removes points from the security system temporarily. Central Station - Facility where trained personnel monitor your security system 24 hours a day.
  • Page 46 Trouble - A service condition that needs to be corrected, such as a broken wire. Trouble Tone - A warble tone that is on briefly, then followed by a pause, followed by the warble tone (repeatedly).

  • Page 47: Maintenance And Service

    Maintenance and Service This security system requires very little maintenance; however, you should test the system weekly to ensure it is working properly. A test schedule and maintenance program can be arranged. If you notice a change in operation during normal use or testing, call for service as soon as possible. Do not attempt to repair the control panel, keypads, or detectors yourself.
  • Page 48 71-07373-000-C 04/03 Security System User’s Guide ©2003 Bosch Security Systems Page 48 of 48...

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