Product Returns; Upgrade Your D20Mx Processor Firmware - GE D20MX Instruction Manual

Product returns

Upgrade your D20MX processor firmware

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A Return Merchandise Authorization (RMA) number must accompany all equipment being
returned for repair, servicing, or for any other reason. Before you return a product, please
contact GE Digital Energy to obtain an RMA number and instructions for return shipments.
You are sent the RMA number and RMA documents via fax or e-mail. Once you receive the
RMA documents, attach them to the outside of the shipping package and ship to GE.
Product returns are not accepted unless accompanied by the Return Merchandise
Authorization number.
The firmware of your D20MX Processor can be upgraded to provide the latest functionality
and improvements.
Go to the D20MX Substation Controller web page at
ViewFiles.aspx?prod=d20mx&type=7
http://www.gedigitalenergy.com/app/
to download the upgrade software.
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D20MX INSTRUCTION MANUAL