Auto Attendant - New Rock Technologies OM10 User Manual

Name
Hunting method
Selection
Direct Outward
Dialing

2.3.4 Auto Attendant

After login, click "Basic > Auto Attendant" tab to open the configuration interface.
Figure 2-5 Configuration interface of Auto Attendant
Table 2-5 Configuration Parameters of Auto Attendant
Name
Auto Attendant
Shanghai New Rock Technologies Inc.
Description
Simultaneous: Set a prefix for a group of extensions. When the prefix
is pressed in an incoming call, the OM rings idle extensions in the
group concurrently; when an extension receives the call, the OM will
stop ringing of other extensions in the group. Click
extensions for the group. These selected extension lines will ring
simultaneously when users dial this prefix.
Sequential: Set a prefix for a group of extensions. When the prefix is
pressed in an incoming call, OM distributes the call to the idle
extension in a sequential order. Click
the group.
Circular: Set a prefix for a group of extensions. When the prefix is
pressed in an incoming call, OM distributes the call to the idle
extension in a circular order. Click
group.
Used to define line for distributing incoming calls.
Used to set direct outward dialing. When choosing "Direct Outward
Dialing", you can dial the external phone number without any prefix to
reach it. On the other hand, you need to add "*" prefix to an extension
number when making an internal call.
Description
to select the
to select the extensions for
to select the extensions for the
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