Call Record - New Rock Technologies OM10 User Manual

Figure 2-19 Framework of Recording
The in-built call recording function of OM can provide reliable and safe phone call recording for
corporate users. The recording function consists of OM's in-built recording software module,
external audio processing software and recording storage server, and the OM is connected to the
recording storage server via LAN.
In-built recording software module: Send voices of the two parties to the recording storage server in
the form of IP packet in batch;
Audio processing software: It (omrecord.exe) is an application software running on Windows XP in
the background. Its main functions include receiving recording packets sent by the OM, enabling
code conversion (convert G.711 or G.729 into MP3) and storing the recording in a time-dependent
way.
Recording storage server: Windows XP system, used for recording packet processing and storage.
The recording software is only used to store call recording in MP3, by time and number. System
administrator is responsible for the management of recorded files.
The recording can be played back with any MP3 player, such as Windows Media Player.
For more details about recording, see Appendix 3.2.

2.6.5 Call Record

After login, click "System > Call Record" tab to open the configuration interface.
Figure 2-20 Configuration interface of call record
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