Greeting - New Rock Technologies OM10 User Manual

Title
Critical digit timer

2.6.3 Greeting

After login, click "System > Greeting" tab to open the configuration interface.
Figure 2-17 Configuration interface of greeting
Table 2-16 Voice File Table Used on the OM
No File Name
(NN)
00
01 welcome
02 offhour
03 operator
04 operbusy
05 nonumber
06 noanswer
07 busy
Shanghai New Rock Technologies Inc.
Explanation
This parameter is used with the "x.T" rule set in dialing rules. For
example, there is "021.T" in the dialing rules table. When a user has
dialed 021 and hasn't dialed the next number within a set time by this
parameter (eg. 5 seconds), the OMs will consider that the user has ended
dial-up and call out the dialed number 021.
The default value is 5 seconds, unit: second.
Prompt Usage
Recording in buffer
Greeting for working
hours*
Greeting for off hours
Transfer to operator
Operator in busy
Vacant or invalid number
No answer
Busy line
Prompt Content
Thank you for calling. If you know your
party's extension, please dial it now. Or, to
transfer to an operator, press 0
Thank you for calling. The office is
closed. If you know the extension, please
dial it now
Please wait, while your call is transferred
to an operator
Sorry, the call can not be answered at this
time, please dial other numbers. Or, dial 0
for an operator
Sorry, the number you dialed is not valid.
Please check the number and dial it again
Sorry, the call can not be answered at this
time, please dial other numbers
Sorry, the line is busy at this time, please
dial other numbers, or dial 0 for an
operator
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