Arris Touchstone WTM552 User Manual page 60

Telephony modem
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Getting
Safety
Started
Battery
Installation
Installation
Wireless
Ethernet
Configuration
Configuration
Indicator Lights for the WTM552A/B Models
The Touchstone Telephony Modem has 13 LEDs to assist in troubleshooting.
Wiring Problems
If the Telephony Modem begins flashing all its lights for more than 10 seconds, this
indicates a problem with the telephone wiring — the red and green wires may be
shorted (touching), or there may be undesired voltage on the lines. If this pattern
persists for more than 10 seconds, disconnect the telephone lines from the Tele-
phony Modem, then call a wiring technician for assistance.
Patterns: Normal Operation (WAN)
The following table shows light patterns for the cable connection during normal op-
eration.
Mode
Power
DS
On =
Connected to
the Internet
AC Power
On
Flash
connected to
the Internet
No AC
Off
Off
Power
Firmware
On
Flash
Upgrade
Touchstone® WTM552 Telephony Modem User's Guide
Usage
Troubleshooting
US
Online
On =
On =
Connected to
Internet
the Internet
Available
= Not
Flash
= Not
Off =
connected to
Internet not
the Internet
available
Off
Flash
On
Glossary
Link
On = Computer
Connected
Off = Computer
not connected
Flash
=
Computer
Activity
Off
Off
(normal
operation)
60

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